We order online and by the time we get there its ready and perfect, everytime
Atmosphere: 5
Food: 5
Service: 5
Daz Dillinger
Why is the door locked during business hours lol. Does the actual owner know you guys do this ?
Stephanie Ledesma
Please hire drive thru workers that are fluent in ENGLISH at a minimum. I'm tired of coming here and them messing up my orders and having trouble communicating with staff, just to place simple orders or ask simple questions. They're nice enough people, but being able to communicate clearly is essential for customer facing roles.
Christi Hubbard
Waited at drive thru for 10mins and once I finally said hello she had an attitude and told of me yo hold. No cars was in drive thru and only 2 in parking lot
Atmosphere: 1
Food: 1
Service: 1
Mayra Arredondo
Today I had a very bad experience with Ms. Lulu/Maria Cruz, who was rude and arrogant. I was waiting for my food and was the only person there. When I approached her to ask why I hadn't been notified, she replied that it wasn't a restaurant and she will not serve me at the table. I've always had good experiences with the other staff.
eshayla goza
For a place that The advertise's being open 24/7. Why are the doors locked?The dining room is supposed to be open 24 hours, saying things to drive through.So if the door is locked and that it means you're not open twenty four hours a day , so take the sign off and change the hours too, some people get off work at 11pm
Atmosphere: 1
Food: 1
Service: 1
Terrell Montez
I came here on my lunch break. I was looking at for about 10 minutes before I was even asked that I want to place an order. They refused to take my order and no one spoke in English whatsoever so I end up having to leave wasted about 15 minutes of my lunch break. One of the persons told me that I need to learn Spanish, so I feel like they didn’t take my order because of my ethnicity
Atmosphere: 1
Food: 1
Service: 1
Supersonic DJ Lee Louis
The food was fresh and hot just like I like it
Tawanda
This Wendy's nice the lady at the window was very sweet and 😇kind...
Atmosphere: 5
Food: 5
Service: 5
Juan Villarreal
Food was very good. Cooked as I asked for it and came out fast. Restaurant was very clean and staff was amazing!!!
This place belongs in the movie Idiocracy. 5 interactions for a refund still not done. Unreturned call from the branch manager. I get it’s on Riverside. But “Sir, this is a Wendy’s” not a short bus.
Atmosphere: 1
Food: 1
Service: 1
Abby Peralta
Came in at 7:30 store was empty no workers
David Belcher
Typical Wendy's
Atmosphere: 3
Food: 3
Service: 3
sean bennington
I've been going here for a while, and while I have seen the shift seemingly get a little more stressed out, they've always taken care of my order and treated my wife and I well.
Atmosphere: 5
Food: 5
Service: 5
J. I.
So from the time they open the store till around lunch is when it’s a little slow, especially mobile orders. They won’t know you’ve mobile ordered until you tell them because they’re in the back dealing with drive through or still prepping for lunch. from the morning till around 3/4 there’s really only going to be 1 person who can speak English, she or he will be the one who you see receive your order, 100% guaranteed. They do spend time talking to each other as well, there’s not much traffic going on at this Wendy’s compared to McDonald’s a few blocks down so you can’t expect them to move like In-n-out.
Weekends I’ll come around 11-1AM and there’s barely any traffic, so it’s a lot slower and it’s almost 100% guaranteed you’re pulling up and have to wait a lil while, 12 minutes tops.
If you have an attitude then you can expect an attitude back, I think most of these people who’ve given one stars are just not good people. Been coming to this Wendy’s since I’ve moved here last year and sure it’s slower, but the food 9/10 comes out without any blunders. They do try to understand you when you speak English, and are more than willing to accommodate you if they ran out of the vanilla frosty or the caramel coffee
The music they play is either typical six flag/fair music or classical music which is funny because all the workers here are Latino/a.
The age range of these workers are late 20’s to late 40’s. At night mostly 20’s, morning to evening you’ll have like 3 or 4 in their late 20’s and the rest in late 30s to 40s.
I will say the cleaning could be a bit better, I believe they only clean on Friday’s since all the days I’ve come here Fridays were the days I’d see mopping and it be early in the morning at like 8-9. But there’s barely any people that come in here so I can kinda see the negligence in that.
There all genuine people and if you know Spanish then it’s even easier to get your order across.
This is an honest and thorough review been coming here consistently mobile ordered countless times came here at different times of the day at different days of the week and give this place a 7.3/10. Cleaning could be better, orders could be faster, and customer service could be smoother (Understanding what the persons ordering and maintaining a level of respect regardless of any potential rude or seemingly rude customers)
We order online and by the time we get there its ready and perfect, everytime
Atmosphere: 5
Food: 5
Service: 5
Why is the door locked during business hours lol. Does the actual owner know you guys do this ?
Please hire drive thru workers that are fluent in ENGLISH at a minimum. I'm tired of coming here and them messing up my orders and having trouble communicating with staff, just to place simple orders or ask simple questions. They're nice enough people, but being able to communicate clearly is essential for customer facing roles.
Waited at drive thru for 10mins and once I finally said hello she had an attitude and told of me yo hold. No cars was in drive thru and only 2 in parking lot
Atmosphere: 1
Food: 1
Service: 1
Today I had a very bad experience with Ms. Lulu/Maria Cruz, who was rude and arrogant. I was waiting for my food and was the only person there. When I approached her to ask why I hadn't been notified, she replied that it wasn't a restaurant and she will not serve me at the table. I've always had good experiences with the other staff.
For a place that The advertise's being open 24/7. Why are the doors locked?The dining room is supposed to be open 24 hours, saying things to drive through.So if the door is locked and that it means you're not open twenty four hours a day , so take the sign off and change the hours too, some people get off work at 11pm
Atmosphere: 1
Food: 1
Service: 1
I came here on my lunch break. I was looking at for about 10 minutes before I was even asked that I want to place an order. They refused to take my order and no one spoke in English whatsoever so I end up having to leave wasted about 15 minutes of my lunch break. One of the persons told me that I need to learn Spanish, so I feel like they didn’t take my order because of my ethnicity
Atmosphere: 1
Food: 1
Service: 1
The food was fresh and hot just like I like it
This Wendy's nice the lady at the window was very sweet and 😇kind...
Atmosphere: 5
Food: 5
Service: 5
Food was very good. Cooked as I asked for it and came out fast. Restaurant was very clean and staff was amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place belongs in the movie Idiocracy. 5 interactions for a refund still not done. Unreturned call from the branch manager. I get it’s on Riverside. But “Sir, this is a Wendy’s” not a short bus.
Atmosphere: 1
Food: 1
Service: 1
Came in at 7:30 store was empty no workers
Typical Wendy's
Atmosphere: 3
Food: 3
Service: 3
I've been going here for a while, and while I have seen the shift seemingly get a little more stressed out, they've always taken care of my order and treated my wife and I well.
Atmosphere: 5
Food: 5
Service: 5
So from the time they open the store till around lunch is when it’s a little slow, especially mobile orders. They won’t know you’ve mobile ordered until you tell them because they’re in the back dealing with drive through or still prepping for lunch. from the morning till around 3/4 there’s really only going to be 1 person who can speak English, she or he will be the one who you see receive your order, 100% guaranteed. They do spend time talking to each other as well, there’s not much traffic going on at this Wendy’s compared to McDonald’s a few blocks down so you can’t expect them to move like In-n-out.
Weekends I’ll come around 11-1AM and there’s barely any traffic, so it’s a lot slower and it’s almost 100% guaranteed you’re pulling up and have to wait a lil while, 12 minutes tops.
If you have an attitude then you can expect an attitude back, I think most of these people who’ve given one stars are just not good people. Been coming to this Wendy’s since I’ve moved here last year and sure it’s slower, but the food 9/10 comes out without any blunders. They do try to understand you when you speak English, and are more than willing to accommodate you if they ran out of the vanilla frosty or the caramel coffee
The music they play is either typical six flag/fair music or classical music which is funny because all the workers here are Latino/a.
The age range of these workers are late 20’s to late 40’s. At night mostly 20’s, morning to evening you’ll have like 3 or 4 in their late 20’s and the rest in late 30s to 40s.
I will say the cleaning could be a bit better, I believe they only clean on Friday’s since all the days I’ve come here Fridays were the days I’d see mopping and it be early in the morning at like 8-9. But there’s barely any people that come in here so I can kinda see the negligence in that.
There all genuine people and if you know Spanish then it’s even easier to get your order across.
This is an honest and thorough review been coming here consistently mobile ordered countless times came here at different times of the day at different days of the week and give this place a 7.3/10. Cleaning could be better, orders could be faster, and customer service could be smoother (Understanding what the persons ordering and maintaining a level of respect regardless of any potential rude or seemingly rude customers)
Atmosphere: 4
Food: 4
Service: 4
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