Whataburger

Name: Whataburger
Address: 14310 N Interstate Hwy 35 STE A, Austin, Texas, 78728, US
Telephone: (512) 251-0528
Price range: $
Rating: 2.7

$ • Fast Food, Burgers

Hours:
14310 N Interstate Hwy 35 STE A, Austin
(512) 251-0528

Menu Order Online

About Whataburger

Whataburger has seen improvements in customer service and cleanliness under new management. The restaurant is open 24 hours and remains a must-try for fans of Bakers and Chick-fil-A. However, some customers have reported issues like incorrect orders, with two mistakes occurring on one visit. While some staff have been described as rude, others, like cashier Ta’niya B, have provided amazing service, ensuring orders are correct and answering questions kindly.

Food quality is generally on par with other locations, with regulars accepting the occasional flaws. Recently, one customer enjoyed a spicy chicken sandwich meal, noting that the chicken was cooked fresh, although the fries seemed semi-fresh and lacked salt. Customers have also mentioned that if fries are cold, requesting a new batch will usually resolve the issue. While some have encountered burgers with unwanted onions that affected the taste, others noted that fries were hot and fresh. Despite some concerns about cheese not being melted, the service is often described as excellent, with friendly employees and a great expediter ensuring food is served hot and fresh. Curbside orders may require customers to go inside to get their food, so checking orders before leaving is advisable.