Which Wich
1701 W Parmer Ln #102, Austin
(512) 339-9424
Recent Reviews
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I was honestly shocked when I saw MOLD on our sandwich bread. Ive been to different locations and never had that happen before, and the other sandwich we got didnt have mold. I was also so disappointed that half the soda machine was literally not working and the workers didnt tell us before buying drinks. The ladies who helped us were pretty nice when we asked a question about adding an extra meat on my sandwhich. Super unsure about coming back bc of the mold....maybe try a different location. Also spent 40 bucks on 2 drinks, 2 sandwiches (yes my husbands was super sized) and a regular fry.
Atmosphere: 3
Food: 1
Service: 5
The short, older lady (Spanish speaker) made discriminatory remarks about darker skin colors today.
Came in on a Friday night immediately hit with the smell of weed, as soon as I came in one of the girls came out from behind the counter and put all the chairs up so no one could sit down. I completely understand it was a Friday but to rush out put all the chairs up and then just stand playing on their phone while the other worker took care of us. It was 40 mins before closing and I had not planned on staying just very rude.
Visited this location twice recently. Both times all of the beverages were out, besides Dr. Pepper. Menu states they have house chips employee stated they do not make those anymore. Both restrooms out of order and floor was dirty. Would not recommend.
Atmosphere: 1
Food: 1
Service: 4
I ordered almost 300 sandwich’s for my companies lunch! When placing the order the manager was extremely helpful and resourceful on what kind of sandwich’s we should get. When picking up the order they helped me pack my car and even played Tetris to get it to fit. The manager offered to deliver the boxes, I gladly declined because at this point they have done more the enough. The staffed loved it. My experience with Which Wich was a 10/10!!
Atmosphere: 5
Food: 5
Service: 5
The Chicken Pesto just hits different
Atmosphere: 4
Food: 5
Service: 5
Spent nearly $60 on food from this location and they can’t even read a simple order. The only sandwich that was ordered hot was not toasted and the two others which were ordered cold were toasted. Making all of it inedible. They refuse to answer the phone after calling 16 times they left the phone answered on the counter instead. Then after several more call attempts someone answered and when I asked to speak to a manager they stated that they did not have one. I asked to speak to a supervisor on duty and they stated that they don’t have a supervisor on duty. Which explains a lot considering the lack of reading orders and quality control. I used to love Which Wich but never again. This location is a joke and the staff’s lack of care is flagrant and blatant. Avoid this restaurant at all costs. Literally go anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Place says online and on the stores door it closes at 9:30. I drove across town to try this place and i showed up at 8:30 pm last night and it was closed. Such a waste of time.
Maybe I am not ordering right.... 3 out 3 sandwiches are mediocre at best. Half of the fountain drinks don't work. Lemonade was mostly water on my last visit.
They skimp on the meat. I ordered the Land and Sea sandwich. They put one thin piece of slice steak and barely any crab meat. More veggies than meat.
Restaurantji Recommends
Terrible!!
Which wichoffers free cookies with purchase for completing surveys. This parmer location always refuses to give that. Last week, after purchasing the sandwich, they refused to give me cookie and asked me to come later for that. This week again, they initially refused and then asked to come back another day for that. Then after waiting for 10 minutes, they give me this tiny little cookie. They had this regular cookie which is they advertise but I guess they will save it for the customers who purchase it and make this cheaper alternative to give after having customer to wait for few days.
Why do you advertise something if you don't like to follow that !!
Never going back here again.
A lil better than subway.
Sandwich was delicious!!! Not many ppl there so not sure on atmosphere. The woman who took my order and I believe also made my sandwich was pleasant but not super inviting. She seemed to open up after the first interaction (paying for the food) she delivered the sandwich with a smile ~
Thank you!
I guess it's okay to answer your cell phone while making food then not wash your hands immediately afterwards and put gloves on. Ordered 2 sandwiches and completely failed on putting the correct condiments on both. Reading comprehension isn't a prerequisite for a job here nor is proper food safety. The store was empty and still took 15 minutes to make 2 sandwiches
Atmosphere: 1
Food: 1
Service: 1
Apparently you can order food, but god forbid you may need to use the restroom.
Who doesn’t provide restroom facilities to their customers.
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