One of the more agitating experiences…. Neither gal seemed to know how to make their featured sandwiches. They didn’t have bread in stock and so I got a wrap since it was the closest thing to flatbread. The price on the chart was $9 and I was charged $16. Instead of comping the price like good customer service, I was told that was the price of the wrap… which I only ordered because they were out of the bread! Not gonna spend $20 on a wrap that was made poorly (couldn’t even shut it when she was trying to wrap it) Super slow service in addition. I have worked my fair share of service jobs, I get it. But whatever these workers are making, it somehow is too much. To DQ I go.
Atmosphere: 2
Food: 1
Service: 1
Matthew Kyle
Rude service staff, laughs at you when you ask a question. Food was great customer service needs some work. Restaurant clean.
Atmosphere: 1
Food: 4
Service: 1
Javier Campos
Great customer service and my wrap came out delicious.
Atmosphere: 5
Food: 5
Service: 5
Via Oba
Accessible to go toBathroom there is a variety of everything except that everything is very misaligned everything
Bens359pete
Well made sandwich and each half of foot long sub was individually wrapped. Great service as well. Thank you
Donna Lamb
I eat at Subway a lot so I’m pretty familiar with the options and expect good hot food (they did not disappoint), but this store was exceptional for its people. Emily was great about answering questions on new menu items and went above and beyond to ensure my food was exactly as I wanted. Will definitely stop here again.
Daniyl Tipsword
Shay was great
Thia Lynne
Sticking with our local Subway in Cross Plains.
Esaú Espinoza
Delicious ?
April Scott
The staff was genuinely nice and the recommendation of the sandwich I ordered was on point! It was the end of my trucking day and the customer service was awesome! Thanks!
I ordered a sweet onion chicken teriyaki toasted and the meat was still ice cold and I asked for it to be reheated and they refused. I spent 21.00 on the sandwich drinks and chips and I had to go across the street to Dairy Queen. Worst service/customer service ever. I was so hungry and and dissatisfied leaving there. I will never go there again. And the women were rude. And I don’t think they deserve even one star
Esme P.
My sandwich was delicious but what stood out the most to me was how nice the ladies that worked there were, they made the experience 100x better!
Debra Shockome
Beware... ?BAD CHICKEN?Took rotisserie chicken sandwich back in and asked them to smell how bad it was, said her nose was stopped up and couldn't smell anything. I was concerned it would definitely make people sick. She pick up the pan of chicken and said the date was good and put it back down. She want to make another sandwich for me but I had lost my appetite! Got my money back with lots of attitude.
Storm
We just got 2 sub sandwiches and a breakfast flatbread. The 2 ladies that waited on us were very friendly. Very clean place. Wish they had people like that at every SubwayWe are truck drivers and it's nice to see a friendly face. Thank you. We will definitely be back.
Cabinet Cookie15
One of them gave a bad attitude and there was onions in the pickles it just seemed dirty too
One of the more agitating experiences…. Neither gal seemed to know how to make their featured sandwiches. They didn’t have bread in stock and so I got a wrap since it was the closest thing to flatbread. The price on the chart was $9 and I was charged $16. Instead of comping the price like good customer service, I was told that was the price of the wrap… which I only ordered because they were out of the bread! Not gonna spend $20 on a wrap that was made poorly (couldn’t even shut it when she was trying to wrap it) Super slow service in addition. I have worked my fair share of service jobs, I get it. But whatever these workers are making, it somehow is too much. To DQ I go.
Atmosphere: 2
Food: 1
Service: 1
Rude service staff, laughs at you when you ask a question. Food was great customer service needs some work. Restaurant clean.
Atmosphere: 1
Food: 4
Service: 1
Great customer service and my wrap came out delicious.
Atmosphere: 5
Food: 5
Service: 5
Accessible to go toBathroom there is a variety of everything except that everything is very misaligned everything
Well made sandwich and each half of foot long sub was individually wrapped. Great service as well. Thank you
I eat at Subway a lot so I’m pretty familiar with the options and expect good hot food (they did not disappoint), but this store was exceptional for its people. Emily was great about answering questions on new menu items and went above and beyond to ensure my food was exactly as I wanted. Will definitely stop here again.
Shay was great
Sticking with our local Subway in Cross Plains.
Delicious ?
The staff was genuinely nice and the recommendation of the sandwich I ordered was on point! It was the end of my trucking day and the customer service was awesome! Thanks!
Restaurantji Recommends
I ordered a sweet onion chicken teriyaki toasted and the meat was still ice cold and I asked for it to be reheated and they refused. I spent 21.00 on the sandwich drinks and chips and I had to go across the street to Dairy Queen. Worst service/customer service ever. I was so hungry and and dissatisfied leaving there. I will never go there again. And the women were rude. And I don’t think they deserve even one star
My sandwich was delicious but what stood out the most to me was how nice the ladies that worked there were, they made the experience 100x better!
Beware... ?BAD CHICKEN?Took rotisserie chicken sandwich back in and asked them to smell how bad it was, said her nose was stopped up and couldn't smell anything. I was concerned it would definitely make people sick. She pick up the pan of chicken and said the date was good and put it back down. She want to make another sandwich for me but I had lost my appetite! Got my money back with lots of attitude.
We just got 2 sub sandwiches and a breakfast flatbread. The 2 ladies that waited on us were very friendly. Very clean place. Wish they had people like that at every SubwayWe are truck drivers and it's nice to see a friendly face. Thank you. We will definitely be back.
One of them gave a bad attitude and there was onions in the pickles it just seemed dirty too