Chipotle Mexican Grill

Great food and good service. So glad they located a store here.

Food: 5

Service: 4

I always order thru Uber Eats and there is always a problem, times start at 15min ETA and rolls all the way over to 30min ETA, I’ve had messed up orders were I’m missing chicken, I pay for extra guacamole and decide to put guacamole but not chicken, I’ve had orders cancelled twice from them, and customer service support doesn’t take responsibility upon their actions within chipotle, it is not that hard to pickup the store’s phone and let us know is ready and we can change it to pickup from the app, waste of time and money.

Atmosphere: 3

Food: 2

Service: 2

Been stiffed twice on double meat burritos. They repeatedly give very little meat unless I go in and watch them make it. The good is good when done right. Location is small but cute and usually clean.

Atmosphere: 5

Food: 5

Service: 1

Now I remember why I dont dine here. The online order and dine in was terrible. Wife's salad they forgot the salad greens completely. Good thing we choose to sit inside to eat. The meat was not a good quality and freshness was lacking. The side of guacamole was just thrown in the trash. It had way to much lime added to hide the fact it was not fresh. You will have to get better to have repeat customer's.

Atmosphere: 3

Food: 2

Service: 2

First time at this Chipotle in Bastrop Texas poor customer portions poorly had to request our ask or beg or a little extra especially when the person that is serving it is looking like you are stealing and has a frown on their face

Food: 1

Service: 1

Rice and protein was cold.

Atmosphere: 4

Food: 2

Service: 5

This is the 3rd time at this location and this has to be the worst chipotle in the entire franchise chain. They are always out of product and the staff has zero leadership. Tables are dirty and overall restaurant is unkept.

Atmosphere: 1

Food: 2

Service: 1

Food was good but the girls handling the drive thru and to go orders were too worried about their cell phones to make the order and then made the order wrong.

Atmosphere: 4

Food: 4

Service: 3

Got the carne guisada and other items for a taco. The meat was cold, Luke warm at best. My wife got a bowl and found a hair in it. Been to other locations which were much better.

Atmosphere: 3

Food: 2

Service: 4

Second visit: is way worse. I ordered chicken tacos. The chicken was cold, grisly and under seasoned. I asked for light sour cream but the employee just kept heaping it on because she doesn't speak English. And every table in the place is dirty. Never again!

First visit: The line was long, but it's new so there is a lot of demand. The workers seemed a little frantic, but kept it together. The only suggestion I would give is to have a staff member doing the changing out of empty pans with full ones for the service line until they get a flow going. Staff were polite, the portions correct and the food was good. We'll be back.

Atmosphere: 1

Food: 1

Service: 1

I walked into Chipotle like a hero returning from battle — starving, dramatic, and slightly indecisive. The employee behind the counter asked the most difficult question of my day: “White rice or brown rice?” I panicked and said “both.” Bold move, but no regrets.

Then came the guac moment. They told me, “Guac is extra.” I looked them dead in the eye and said, “So am I.” The burrito artist smiled — respect was earned.

When I took that first bite, the heavens opened. Angels didn’t sing, but my taste buds did. The burrito was so perfectly wrapped it could’ve survived a 5.0 earthquake. Halfway through, I questioned my life choices, not because I was full, but because I was already sad thinking about the burrito ending.

10/10 — would emotionally bond with another burrito again. 🌯✨

Atmosphere: 5

Food: 5

Service: 5

I love Chipotle but this location always gets my online order wrong.

Atmosphere: 1

Food: 1

Service: 1

everyone here is so nice and it’s consistent food!

Atmosphere: 5

Food: 5

Service: 5

2 burritos take out 30 dollars. Very little meat lots of rice, a few beans 1/2 spoon of Guacamole. Pretty high priced rice. Once and never again.

Food: 1

Service: 3

Crazy how the expect a tip in the app but every time I go and get my order I have no fork and no napkins. No tip coming from me until yall figure that one out!

Atmosphere: 1

Food: 5

Service: 1