Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
4996 Garth Rd, Baytown
(281) 421-4071
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
Terrible customer service. When they make a mistake they will not be helpful to try and make it right for the customer. The past 2 times they have not been able to get my order correct and refuse to be helpful to make it right or give a refund.
I cannot stand people who choose to work in this service and will not do their job to make the customer happy, especially when it is the manager not doing his job. I refuse to eat here at this location again.
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 3PM |
| Thursday | Closed |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill offers a consistent menu with slightly smaller servings, but customers can always request more if needed. The restaurant provides ample parking and often experiences short wait times. Customers appreciate the excellent customer service, with staff members who are friendly and attentive. The restaurant's layout and design are also noted as a highlight, though some reviews mention that some tables and chairs were not wiped down. Occasionally, customers have received overcooked and dry meats, and the flavor of the food can vary, with some feeling the tortilla was not heated enough. However, many customers report receiving huge portions and praise the cleanliness of the counters. Overall, Chipotle maintains a positive reputation for its reliable menu and service, with room for improvement in specific areas.