Jack In The Box
$ • Burgers, Fast Food
Hours:
5107 East Fwy, Baytown
(281) 421-2259
About Jack in the Box
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Jack in the Box Reviews
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I sat in the drive-thru for approximately 25 minutes at this location. I had ordered the Sourdough Cheesesteak Melt. What I received was 2 slices of bread, with a few crumbles of meat and a couple of pieces of onion. IT WAS PATHETIC. I don't expect my food to look like the picture advertising the product, but this was the worst sandwich I have EVER received at ANY fast food restaurant. I was already down the road when I started eating, and was on a time schedule so I was unable...read full review
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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Jack in the Box is a popular restaurant that has recently opened a new location in Baytown. Despite experiencing a long wait time, the overall customer experience was made much better by the attentive and helpful service of the staff, particularly Yolanda, who went above and beyond to assist the customers.
While the food quality was not consistently great, with some dishes being described as not very tasty, the staff's great customer service, such as the employee who recommended and provided extra avocado sauce for the tiny tacos, helped to enhance the dining experience. The atmosphere, however, was reported to be a bit tense due to the rude behavior of the restaurant manager towards the employees, but it is hoped that this will improve as the team becomes more established.