Came to purchase an oreo milkshake and took me about 25 minutes in the drive thru line. This is outrageous
Atmosphere: 1
Food: 4
Service: 1
clinton cheek
I really enjoyed getting off early and stopping by this location. The food was prepared with care and the TV was excellent for eating.
Atmosphere: 4
Food: 4
Service: 4
Johnathan McCowan
Others may give fast food establishments a pass for providing subpar service and getting orders wrong, but I refuse to make a request, pay for that request, and then be handed just whatever. This always comes back to store team leads, managers, and district managers. If they’re not holding team members accountable, providing training and support where needed, and offering feedback when necessary, they’re part of the problem.
The team member tonight failed to prepare my order according to the ticket, but if store management were more intentional about coaching attention to detail on every order, every time, I’d be enjoying my food right now…but I’m not. Again, someone else might brush it off, but you’re not going to hand me just anything and expect me to accept it.
Atmosphere: 2
Food: 2
Service: 2
robin thomas
I went to this location the day after my horrible experience with the other location and I asked for the same thing a small cup of ice and I received it THANK GOODNESS!!
Atmosphere: 5
Food: 5
Service: 5
james smith rfddf
everything was perfect
Atmosphere: 5
Food: 5
Service: 4
Myla Hill
Everyone there is very nice and patient and the food is a1 ❤️
Atmosphere: 5
Food: 5
Service: 5
It's Just Dee
11am, I'm the ONLY customer in the restaurant, on my phone 10ft from the TV that's on the farthest dining room wall from the kitchen. The manager comes out with the TV remote and turns up the volume so they can hear it back in the kitchen. Absolutely no understanding of customer service. POOR MANAGEMENT‼️
Belinda Cruz
Food was cold and disgusting 🫣
Atmosphere: 3
Food: 2
Service: 2
Charlotte Holliman
I ordered the new BBQ brisket Whopper Jr. at the Parkdale Mall location and when I took my burger out and looked inside there was no brisket, not even one piece. Very disappointing. I paid for brisket and got none at all. I called the restaurant several times and they didn't answer.
This the best Burger King I’ve been too since early 2000s
Atmosphere: 4
Food: 4
Service: 4
Lakeisha Thomas
Fast and friendly sevice !
Atmosphere: 5
Food: 5
Service: 5
Khalid Khan (Kingkhan)
The place reeked like malmanaged meat shop. The staff was rude and the coke tasted like overdose of chlorine. Onion rings were soggy. We live in houston and we were passing through when we stopped to grab a bite. One thing that I must tell is that the trash can is across the parking lot on other side patch if grass.
Atmosphere: 1
Food: 1
Service: 1
Varsha Vilankar
Place was clean. Service varied based on the personal helping you. The person taking the order was great. Coffee was totally stone cold. Did not provide stirrers for the same. The person serving us was having a hard time providing us with stirrers when requested for the same. So service needs to be improved and should not be frowned upon for asking stirrers for coffee. The rest of the food was ok.
Atmosphere: 4
Food: 5
Service: 4
Crystal Sims
All bad and the manager in there needs to be fired or replaced She has no communication skills I can go on
most likely the food always be fresh!
Atmosphere: 5
Food: 5
Service: 5
Came to purchase an oreo milkshake and took me about 25 minutes in the drive thru line. This is outrageous
Atmosphere: 1
Food: 4
Service: 1
I really enjoyed getting off early and stopping by this location. The food was prepared with care and the TV was excellent for eating.
Atmosphere: 4
Food: 4
Service: 4
Others may give fast food establishments a pass for providing subpar service and getting orders wrong, but I refuse to make a request, pay for that request, and then be handed just whatever. This always comes back to store team leads, managers, and district managers. If they’re not holding team members accountable, providing training and support where needed, and offering feedback when necessary, they’re part of the problem.
The team member tonight failed to prepare my order according to the ticket, but if store management were more intentional about coaching attention to detail on every order, every time, I’d be enjoying my food right now…but I’m not. Again, someone else might brush it off, but you’re not going to hand me just anything and expect me to accept it.
Atmosphere: 2
Food: 2
Service: 2
I went to this location the day after my horrible experience with the other location and I asked for the same thing a small cup of ice and I received it THANK GOODNESS!!
Atmosphere: 5
Food: 5
Service: 5
everything was perfect
Atmosphere: 5
Food: 5
Service: 4
Everyone there is very nice and patient and the food is a1 ❤️
Atmosphere: 5
Food: 5
Service: 5
11am, I'm the ONLY customer in the restaurant, on my phone 10ft from the TV that's on the farthest dining room wall from the kitchen. The manager comes out with the TV remote and turns up the volume so they can hear it back in the kitchen. Absolutely no understanding of customer service. POOR MANAGEMENT‼️
Food was cold and disgusting 🫣
Atmosphere: 3
Food: 2
Service: 2
I ordered the new BBQ brisket Whopper Jr. at the Parkdale Mall location and when I took my burger out and looked inside there was no brisket, not even one piece. Very disappointing. I paid for brisket and got none at all. I called the restaurant several times and they didn't answer.
Food: 1
Service: 4
Restaurantji Recommends
This the best Burger King I’ve been too since early 2000s
Atmosphere: 4
Food: 4
Service: 4
Fast and friendly sevice !
Atmosphere: 5
Food: 5
Service: 5
The place reeked like malmanaged meat shop. The staff was rude and the coke tasted like overdose of chlorine. Onion rings were soggy. We live in houston and we were passing through when we stopped to grab a bite. One thing that I must tell is that the trash can is across the parking lot on other side patch if grass.
Atmosphere: 1
Food: 1
Service: 1
Place was clean. Service varied based on the personal helping you. The person taking the order was great.
Coffee was totally stone cold. Did not provide stirrers for the same. The person serving us was having a hard time providing us with stirrers when requested for the same. So service needs to be improved and should not be frowned upon for asking stirrers for coffee.
The rest of the food was ok.
Atmosphere: 4
Food: 5
Service: 4
All bad and the manager in there needs to be fired or replaced She has no communication skills I can go on
Atmosphere: 1
Food: 1
Service: 1
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