Chuck E. Cheese
4180 Dowlen Rd, Beaumont
(409) 347-0693
Recent Reviews
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We stopped here for lunch in the middle of a road trip so the kids could stretch their legs. Everything was very clean including the bathrooms. We had the best time, and the pizza was pretty good too.
Take your kids, they will enjoy it. Besides, if you like playing video games, you will enjoy it as well.
Friendly staff, easy arcade fun, could be faster on the ticket prize booth.
One of the last family rip off zones....prices are ridiculous and food is terrible.... do better
My grandkids loves it the games and seeing chuck.e cheese
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Your cashier obviously doesn’t want to work here, he’d really stand around on his phone. He is not friendly AT ALL. The manager wasn’t helpful, literally throw the whole team away and START OVER, everyone here hates their jobs
Atmosphere: 1
Food: 3
Service: 1
My granddaughter had a wonderful time with her Maw Maw and Paw Paw! Love the pizza and Paw Paws' first visit.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Salad, Pepperoni Pizza
fun experience for kids, but the girl at the front that I was trying to buy points from kept texting on her phone in the middle of me talking to her, I had to say “hello??” very unprofessional and rude.
Atmosphere: 4
Food: 3
Service: 1
Kids had fun
Atmosphere: 5
Food: 5
Service: 5
Had a good birthday party, but one thing I think needs to be done away with, is serving alcohol
Atmosphere: 4
Service: 4
Restaurantji Recommends
Had my daughter's birthday here today. The scheduling was super off and our food was brought to the wrong table so we had to wait for it to come out but I understand it was packed and pure chaos. I think they did discount some of our bill because of the mix-up. I feel like maybe they should have birthday party spread out a little bit more IDK. Our kids had a blast though.
Atmosphere: 4
Food: 3
Service: 3
To whom it may concern,
Tonight I had my daughters 4th birthday,
For one.
This place is absolutely disgusting. I have pictures. The restroom reeked, you could smell them from the party table, they were blocked off with danger tape in the women’s, pee absolutely all over the toilets and floor. One of the stalls were clogged, the other was covered in pee. Trash everywhere. This is a child’s environment this should not be allowed.
For two.
The mouse was absolutely horrible, he walked sluggishly out of the room, I have entire video of performance. He was so bad he didn’t even interact with the birthday girl. There was so many kids that wasn’t a part of my party in the box my daughter just walked off after being ignored the whole time by “Mr Chuck e Cheese” this whole performance was trashy and un called for. She didn’t even want to open her gifts after all this just wanted to jump.
For three.
All her tickets she won 7k she wanted a my little pony and they bring it out and it has pen marks on it. I have pictures of this also. I asked the lady she said it was the last one I said okay we don’t want it. So she snatched it, went to the back “tried to wipe it off.” Didn’t come off so I said whatever I’ll contact someone. Let my daughter choose what else she wanted. Packed up and we left.
This was the worse experience I have dealt with by far my niece had her birthday in Austin at Chuck E. Cheese and it was a whole vibe this was pathetic.
We spent $400 for poor service people playing on their phone, smelling sewer, smelling marijuana. I will be contacting who I need to to handle this. Please reply and I’ll be so glad to send over all the evidence pictures, videos and everything else you need. I want a refund for having to suffer thru this misery. If the mouse would have actually made a performance instead of breaking my daughter’s heart. Maybe I would have let the rest go but this was an all around worse experience ever.
Atmosphere: 1
Food: 1
Service: 1
It's was alright kids had a blast but it's really small not much stuff to play with in there and pricey for what you get
Kid-friendliness: Yes very kid friendly
Atmosphere: 2
Service: 5
We were there for B day party ? while back.
Atmosphere: 5
Food: 5
Service: 5
The staff up front have great customer service and the place is always pretty clean. Eric helped us and he displayed some of the best customer service I have received.
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