Jack In The Box
680 N 11th St, Beaumont
(409) 832-6900
Recent Reviews
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Kenny greeted with smile and happiness and Walter took my order and took great care of myself and my wife !! Great place and Great people Great to see a Clean Restaurant that takes pride in CUSTOMER SERVICE!!!
Atmosphere: 5
Food: 5
Service: 5
Only does uber orders
I went there today 11/17/25 at 11:39. The person who helped me discriminated against me because of the way I ordered my food (the way I speak). I like stopping by for my lunch there, but I will never do it again… If you have any disability, they will treat you very badly! I felt very offended when they made me repeat myself more than 8 times without giving me any option to make it easier. I will never go back there.”
Atmosphere: 1
Food: 4
Service: 1
Crispy chicken wraps were great and I love their egg rolls the staff were courteous.
Atmosphere: 5
Food: 5
Service: 5
I've tried multiple times to give this location a chance. Each time they fail me. I won't be returning. They take 10-15 mins just to answer the drive thru speaker every night. Then they take 20-30 minutes to give you your food. Sometimes they don't even answer the speaker at all. Even now I started declining all door dash orders from this location because of my personal experience each time. I've tried takeout by way of going inside and the employee was cursing out customers one day saying he about to walk out because he was the only person on schedule besides one cook. This location needs to close down and do more training or something. I couldn't even get my food tonight because the system wasn't accepting cash and I sat in the drive thru for 25 mins. Corporate needs to be called immediately!
Atmosphere: 1
Food: 2
Service: 1
Very well managed franchise fast casual restaurant.
Atmosphere: 5
Food: 5
Service: 5
I ordered a #3 Bacon and Swiss buttery jack with lemonade, regular fries, medium combo and for whatever reason it was the most difficult order to make. The sandwich was wrong, I had curly fries, and even after replacing the sandwich it was incomplete. They took the original sandwich back and slathered the (maybe new one) in sauce. Two pickles are on the sandwich and no bacon in sight. This isn’t the first time my order has been incorrect at this jack in the box. I pulled around twice trying to be patient and they still neglected to make my order correctly. I only ever go to this one out of convenience but after that back and forth I won’t be back.
Atmosphere: 1
Food: 3
Service: 2
The drive thru at 12 midnight refused to serve me and take my order because they only take online orders and said they are closed and the sign clearly states drive thru open 24 hours.
Atmosphere: 1
Food: 1
Service: 1
Worst experiences fast food. Waited an hour for an incorrect and cold meal from an extremely obeast man drippimg sweat all over the food he was preparing. Scatchy dark drive thru with no lights bordering a not so great neighborhood.
Atmosphere: 1
Food: 1
Service: 1
Food was fresh and hot!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Closed @ 5:45A.M. this Tuesday September 16th.😑
So much for me getting a BREAKFAST JACK.😮💨
Waited 20 minutes for a jumbo jack that still didn't arrive so I left.
Atmosphere: 1
Food: 1
Service: 1
I’m from out of town a visited this place after leaving the hospital. It’s around 9:20 pm. I ordered 4 tacos and small curly fries. I gave the cashier at the window $20 and she placed it on top of the register and walked to the back. She came back up and opened the register and gave me $12 back with no receipt. My math ain’t mathing.
Atmosphere: 3
Food: 3
Service: 3
Location is rundown, drive thru speaker damaged. Waited 20 minutes for 6 tacos. Tacos were super super greasy 😩
Won't be going back this l9cation
Atmosphere: 1
Food: 1
Service: 1
Great customer service!
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