The food is what you’ll get from any Johns… the ONLY reason I’m rating them 5 stars is because of Bailey (and I hope I didn’t misspell her name). I ordered online for drive thru pick up. It took a little longer than the “freaky fast” I’m used to, but she was working all by herself! She was SO PLEASANT and friendly and apologized and even thanked ME for my patience! SHE is the definition of outstanding customer service!
Food: 4
Service: 5
qLahammi tnIkeard
Every dish we tried was well-prepared and delicious. The staff was efficient, and our food arrived promptly. The dining area was tidy, with nice airflow, making it a relaxing place to eat despite the heat outside.
Atmosphere: 5
Food: 5
Service: 5
Walter Pickering
Jimmy Johns are all about the same..as far as subs go...good place..firehouse is better..but a Jimmy Johns will always work in a pinch
Atmosphere: 4
Food: 4
Service: 4
Emma Lee
Good sandwich shop, nothing spectacular. I will say the fresh baked bread does help it stand out!
Kid-friendliness: Kids like sandwiches, and you can have them made any way they like them.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Beach Club
Sallye H
Ordered a sandwich and added some extras (bacon and avocado) and was charged for it but didn’t get it. Live 30+ mins away so called once I got home and realized and just asked for a refund on the extra charges. Instead manger offered me a free sandwich next time. When I went next time a different manager (because she was female and one on phone was male ) would not honor that and basically told me since she didn’t have record of it I could be making it up. Left feedback through email and didn’t hear back from their store like the automated emailed says. So I emailed corporate again and this time she contacted me telling me next time they will give me the sandwich and she should have handled it better and assured me she had it down with my phone number. Went again and they still said they couldn’t do it and I would need some app or rewards program in order for them to put the free (aka remake of what I ordered paid for and didn’t get the first time). Terrible customer service. I went back again because pregnant and I was ordered by my doctor to eat before coming to the hospital because was having issues but he wanted me to eat first. Went inside because was in a hurry and even told the cashier that but he started making my sandwich then walked off to do something else and then basically the drive thru girl had to go and finish my sandwich. It was odd. Terrible customer service now multiple times so sadly won’t be back even though I like their food.
Tonya Gordon
Always fast and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Night Club Sandwich
David Swift
My wife and I just moved to Texas and didn't know there was a Jimmy Johns in town. My wife loves JJ and the employees at this location are dope!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jimmy Cubano, Giant J J B L T
Joshua Rice
I love Jimmy John's. I helped open the first Jimmy John's in Beaumont years ago on Dowlen Rd.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Night Club Sandwich
BRINA L. Davis
Everything was very exceptional! Love the whole visit and will be back soon.
Atmosphere: 5
Food: 5
Service: 5
Skylar Crumpler
The crew was extremely patient with us when we were trying to figure out what to get, and talked us through their options. They were very helpful in deciding preferences with menu items. They had great attitudes and were all smiles and good humor. Great people, great service, good food.
This is by far the slowest process to get your food.... like insane slow!
Atmosphere: 3
Food: 5
Service: 1
Dennis Holloway
Its always a great idea to grab lunch at Jimmy's ?
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Roast
Ronda Conlin
Great, fresh sandwiches.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Turkey Club Sandwich, French Bread
Kathy Barry
What an incredible sandwich I wish I would’ve got pictures to show you. I had the club. It was the best even my dad said it was the best club he’s ever had. Thank you.
The food is what you’ll get from any Johns… the ONLY reason I’m rating them 5 stars is because of Bailey (and I hope I didn’t misspell her name). I ordered online for drive thru pick up. It took a little longer than the “freaky fast” I’m used to, but she was working all by herself! She was SO PLEASANT and friendly and apologized and even thanked ME for my patience! SHE is the definition of outstanding customer service!
Food: 4
Service: 5
Every dish we tried was well-prepared and delicious. The staff was efficient, and our food arrived promptly. The dining area was tidy, with nice airflow, making it a relaxing place to eat despite the heat outside.
Atmosphere: 5
Food: 5
Service: 5
Jimmy Johns are all about the same..as far as subs go...good place..firehouse is better..but a Jimmy Johns will always work in a pinch
Atmosphere: 4
Food: 4
Service: 4
Good sandwich shop, nothing spectacular. I will say the fresh baked bread does help it stand out!
Kid-friendliness: Kids like sandwiches, and you can have them made any way they like them.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Beach Club
Ordered a sandwich and added some extras (bacon and avocado) and was charged for it but didn’t get it. Live 30+ mins away so called once I got home and realized and just asked for a refund on the extra charges. Instead manger offered me a free sandwich next time. When I went next time a different manager (because she was female and one on phone was male ) would not honor that and basically told me since she didn’t have record of it I could be making it up. Left feedback through email and didn’t hear back from their store like the automated emailed says. So I emailed corporate again and this time she contacted me telling me next time they will give me the sandwich and she should have handled it better and assured me she had it down with my phone number. Went again and they still said they couldn’t do it and I would need some app or rewards program in order for them to put the free (aka remake of what I ordered paid for and didn’t get the first time). Terrible customer service. I went back again because pregnant and I was ordered by my doctor to eat before coming to the hospital because was having issues but he wanted me to eat first. Went inside because was in a hurry and even told the cashier that but he started making my sandwich then walked off to do something else and then basically the drive thru girl had to go and finish my sandwich. It was odd. Terrible customer service now multiple times so sadly won’t be back even though I like their food.
Always fast and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Night Club Sandwich
My wife and I just moved to Texas and didn't know there was a Jimmy Johns in town. My wife loves JJ and the employees at this location are dope!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jimmy Cubano, Giant J J B L T
I love Jimmy John's. I helped open the first Jimmy John's in Beaumont years ago on Dowlen Rd.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Night Club Sandwich
Everything was very exceptional! Love the whole visit and will be back soon.
Atmosphere: 5
Food: 5
Service: 5
The crew was extremely patient with us when we were trying to figure out what to get, and talked us through their options. They were very helpful in deciding preferences with menu items. They had great attitudes and were all smiles and good humor. Great people, great service, good food.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Nice clean establishment, fast friendly service.
Atmosphere: 5
Food: 5
Service: 5
This is by far the slowest process to get your food.... like insane slow!
Atmosphere: 3
Food: 5
Service: 1
Its always a great idea to grab lunch at Jimmy's ?
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Roast
Great, fresh sandwiches.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Turkey Club Sandwich, French Bread
What an incredible sandwich I wish I would’ve got pictures to show you. I had the club. It was the best even my dad said it was the best club he’s ever had. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beach Club Sandwich, Roast
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