I called to order some wings for the first time today. The phone they use picks up a lot of the background conversation and movement near the register. Had a very hard time understanding what the girl was saying because she was talking to me and answering someone picking up an order. I think she said they have a 5 piece and 10 pieces of wings. I think she was telling me the 10 piece was $16.99 which seems high to me, but maybe she was tell the lady pickup up her order that that was her bill. I never found out because she layed the phone down and I waited and 2-3 min for her to pick the phone back up but she just reached over and hung the phone up without finishing to take my order. I guess she didn’t think anyone would still be waiting on the line after 3 or so minuets. So I decided my that was best since so many of their good reviews are from 4 to 6 years ago and the customer service might be a reflection on the food quality since more recent reviews were not as high in ratings. Maybe I missed out or maybe I lucked out not getting an order placed. I’ll just have to go to the my last place I got good wings and drive a little across town. if they want my business next time maybe they will train someone how to take a phone order, ask them if they can hold and then come back to take their order, if there is a next time.
Service: 1
Nicole Stanley
Small place to sit down n eat but food was great ...u get a lot of food for a great price
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fried Catfish with Fried Shrimp and Fries, Butterfly Shrimp & Catfish Nuggets, Fried Rice
Chas
Excellent food, great service !
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Popcorn Shrimp, Fried Rice
Nicole Hebert
I ordered 4 jumbo fried crab. 2 of the crab were good and 2 were mush. They wanted me to dig the 2 crab out of the garbage that I thru away to show that I wasn't lying. I spent $20 and couldn't even eat half of my food. This was disgusting!!!!
Atmosphere: 1
Food: 1
Service: 1
Dalton Davis
Why have someone taking phone orders if they don’t understand English, called in an order for some crab and the guy says shrimp, after I corrected him 3 times he said okay how many shrimp you want. I just hung up. Piss poor service.
Shawna Hitchcock
This place use to be the PLACE. Not so much anymore, food was terrible, service was even worse. Did they sell out? Or under new management? No more Gumbo? really?
Bad customer service I was ordering my food and she was making fun never again coming back !!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
RJeff Nash
Short order southeast coastal cuisine worth trying
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Salt and Pepper Shrimp, Pepper Shrimp, Fried Mushrooms, Salt and Pepper Chicken
Valeria Walker
I got fried catfish and fries 10/10
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Catfish with Fried Shrimp and Fries
Mister -_- McGill
I ain’t gone lie, I been coming here for years and they never disappoint. I like the fact that it’s a straight shot from diamond ranch too. The food is A-1, the flavor is good and portions are generous. You can even call in an order and go through the drive thru too. làm tốt lắm ?✌️
Parking: There are parking spots in front and side of building. It’s a little packed at times but if you have a driver’s license, then you should know how to navigate without issue.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salt and Pepper Shrimp, 5lbs of Crawfish, Boiled Shrimp & 1 Snow Crab, Fried Crabs, Boiled Shrimp, Salt and Pepper Chicken
I called to order some wings for the first time today. The phone they use picks up a lot of the background conversation and movement near the register. Had a very hard time understanding what the girl was saying because she was talking to me and answering someone picking up an order. I think she said they have a 5 piece and 10 pieces of wings. I think she was telling me the 10 piece was $16.99 which seems high to me, but maybe she was tell the lady pickup up her order that that was her bill. I never found out because she layed the phone down and I waited and 2-3 min for her to pick the phone back up but she just reached over and hung the phone up without finishing to take my order. I guess she didn’t think anyone would still be waiting on the line after 3 or so minuets. So I decided my that was best since so many of their good reviews are from 4 to 6 years ago and the customer service might be a reflection on the food quality since more recent reviews were not as high in ratings. Maybe I missed out or maybe I lucked out not getting an order placed. I’ll just have to go to the my last place I got good wings and drive a little across town. if they want my business next time maybe they will train someone how to take a phone order, ask them if they can hold and then come back to take their order, if there is a next time.
Service: 1
Small place to sit down n eat but food was great ...u get a lot of food for a great price
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fried Catfish with Fried Shrimp and Fries, Butterfly Shrimp & Catfish Nuggets, Fried Rice
Excellent food, great service !
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Popcorn Shrimp, Fried Rice
I ordered 4 jumbo fried crab. 2 of the crab were good and 2 were mush. They wanted me to dig the 2 crab out of the garbage that I thru away to show that I wasn't lying. I spent $20 and couldn't even eat half of my food. This was disgusting!!!!
Atmosphere: 1
Food: 1
Service: 1
Why have someone taking phone orders if they don’t understand English, called in an order for some crab and the guy says shrimp, after I corrected him 3 times he said okay how many shrimp you want. I just hung up. Piss poor service.
This place use to be the PLACE. Not so much anymore, food was terrible, service was even worse. Did they sell out? Or under new management? No more Gumbo? really?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 10 Pieces Lemon Pepper Wings, Gumbo
Bad customer service I was ordering my food and she was making fun never again coming back !!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Short order southeast coastal cuisine worth trying
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Salt and Pepper Shrimp, Pepper Shrimp, Fried Mushrooms, Salt and Pepper Chicken
I got fried catfish and fries 10/10
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Catfish with Fried Shrimp and Fries
I ain’t gone lie, I been coming here for years and they never disappoint. I like the fact that it’s a straight shot from diamond ranch too. The food is A-1, the flavor is good and portions are generous. You can even call in an order and go through the drive thru too. làm tốt lắm ?✌️
Parking: There are parking spots in front and side of building. It’s a little packed at times but if you have a driver’s license, then you should know how to navigate without issue.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salt and Pepper Shrimp, 5lbs of Crawfish, Boiled Shrimp & 1 Snow Crab, Fried Crabs, Boiled Shrimp, Salt and Pepper Chicken
Restaurantji Recommends
Didn't eat had 2 trash can at the front door flies rust sweet tea container
Atmosphere: 1
Food: 1
Service: 2
Crawfish was extremely salty and we slightly over cooked. I did like that they were big in size.
Parking: Limited parking spaces with a busy drive thru
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Boiled Crawfish
Food is always on point
Good Mild Seasoned Crawfish; was delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 5lbs of Crawfish, Potatoes, Boiled Crawfish
Check order before leaving they left off fries n hush puppies last visit ? Overall tho food it good
Parking: Cars packed n like sheep! Unable to backup turnaround or move forward!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Salt and Pepper Shrimp, Fried Catfish with Fried Shrimp and Fries
Loading...