Have to sit at the drive through window for 5 to 10 minutes before somebody even acknowledges you or take your order. At least in the mornings. I drive off and see others do the same, didn't even order.
Atmosphere: 3
Food: 5
Service: 1
Erma Jean Caston-Goss
Drive thru for the Grinch Meal! It was great...
Atmosphere: 5
Food: 5
Service: 5
Kjo Vildal
Bad coffee, bad morning
Food: 1
Emily Barrios
I would leave 0 stars, but doesn't let me. Staff is very rude, and always has a attitude. They will have you waiting for the longest time, just to tell you they gave your food to someone else. The place is also disgusting. THE WORST LOCATION.
Atmosphere: 1
Food: 1
Service: 1
Chuck Slayton
Beverly (Shift Manager) is the one of the rudest people I have encountered in quite sometime. Skip this restaurant and select another.
Atmosphere: 1
Food: 4
Service: 1
Shayna Smothers
Most horrible experience of my entire life? Beverly was an absolute rudest most unappealing person. I will never go back.
Atmosphere: 1
Food: 1
Service: 1
Nicole “Nikki” Harrison
Like the fillet o fish
Atmosphere: 4
Food: 4
Service: 4
Allison Clanan
Nice workers, but they took forever with my food
Atmosphere: 2
Food: 4
Service: 3
Michael Webb
They get confused when you tell them you want an unflavored coffee, and they don't know the difference between sausage and bacon.
Atmosphere: 1
Food: 1
Service: 1
Eli Rod
I think this is one of the worst McDonald's in Beaumont. The customer service is terrible and leaves much to be desired. Every time I go there, they always get the order wrong and are rude. Seriously, where is the supervisor at this McDonald's? It's a total disaster. All I see are bad reviews.
Normally my favorite McD location, but this day the Frappe machine was down! One of my fave comfort items and I was so bummed when I had already ordered it on the app and had to switch to a sweet tea!
Atmosphere: 4
Food: 2
Service: 5
Ashley Henry
The lady who took our order was so rude. Sighed loudly when we asked for an extra spoon. Our ice cream cups were covered in flakes of god knows what. I would NOT recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Brian Link
Desperate for a fast-food fix, I rolled the dice on a different McDonald's in Beaumont, TX, hoping for better luck. What I got was a masterclass in frustration. The drive-thru, with only one car ahead of me, stretched into a 10-minute ordeal at window #2 for a simple order: a sausage biscuit, a bacon egg and cheese biscuit, a steak egg and cheese bagel, and two hashbrowns. Ten minutes of twiddling thumbs for what should’ve been a quick grab-and-go.
When the bag finally arrived, it was a gut punch—they forgot the bacon egg and cheese biscuit. I parked, trudged inside, and watched as Uber orders sailed out the door while I, a paying customer, stood ignored. The staff finally addressed me, but not with an apology—just a curt fix of the missing item. No warmth, no accountability, just a shrug in human form.
Back home, the saga continued. The food was cold, save for one lukewarm sandwich clinging to life. Worse, they forgot the hashbrowns entirely. Beaumont’s McDonald’s seems cursed with chaos—slow service, sloppy execution, and a baffling lack of courtesy. A 3.5-star rating feels like a generous gift for this letdown. I’m done with McDonald’s in Beaumont, TX—my patience has officially checked out.
Have to sit at the drive through window for 5 to 10 minutes before somebody even acknowledges you or take your order. At least in the mornings. I drive off and see others do the same, didn't even order.
Atmosphere: 3
Food: 5
Service: 1
Drive thru for the Grinch Meal! It was great...
Atmosphere: 5
Food: 5
Service: 5
Bad coffee, bad morning
Food: 1
I would leave 0 stars, but doesn't let me. Staff is very rude, and always has a attitude. They will have you waiting for the longest time, just to tell you they gave your food to someone else. The place is also disgusting. THE WORST LOCATION.
Atmosphere: 1
Food: 1
Service: 1
Beverly (Shift Manager) is the one of the rudest people I have encountered in quite sometime. Skip this restaurant and select another.
Atmosphere: 1
Food: 4
Service: 1
Most horrible experience of my entire life? Beverly was an absolute rudest most unappealing person. I will never go back.
Atmosphere: 1
Food: 1
Service: 1
Like the fillet o fish
Atmosphere: 4
Food: 4
Service: 4
Nice workers, but they took forever with my food
Atmosphere: 2
Food: 4
Service: 3
They get confused when you tell them you want an unflavored coffee, and they don't know the difference between sausage and bacon.
Atmosphere: 1
Food: 1
Service: 1
I think this is one of the worst McDonald's in Beaumont. The customer service is terrible and leaves much to be desired. Every time I go there, they always get the order wrong and are rude. Seriously, where is the supervisor at this McDonald's? It's a total disaster. All I see are bad reviews.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
usual hickey D. but food was fresh
Atmosphere: 4
Food: 4
Service: 4
Normally my favorite McD location, but this day the Frappe machine was down! One of my fave comfort items and I was so bummed when I had already ordered it on the app and had to switch to a sweet tea!
Atmosphere: 4
Food: 2
Service: 5
The lady who took our order was so rude. Sighed loudly when we asked for an extra spoon. Our ice cream cups were covered in flakes of god knows what. I would NOT recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Desperate for a fast-food fix, I rolled the dice on a different McDonald's in Beaumont, TX, hoping for better luck. What I got was a masterclass in frustration. The drive-thru, with only one car ahead of me, stretched into a 10-minute ordeal at window #2 for a simple order: a sausage biscuit, a bacon egg and cheese biscuit, a steak egg and cheese bagel, and two hashbrowns. Ten minutes of twiddling thumbs for what should’ve been a quick grab-and-go.
When the bag finally arrived, it was a gut punch—they forgot the bacon egg and cheese biscuit. I parked, trudged inside, and watched as Uber orders sailed out the door while I, a paying customer, stood ignored. The staff finally addressed me, but not with an apology—just a curt fix of the missing item. No warmth, no accountability, just a shrug in human form.
Back home, the saga continued. The food was cold, save for one lukewarm sandwich clinging to life. Worse, they forgot the hashbrowns entirely. Beaumont’s McDonald’s seems cursed with chaos—slow service, sloppy execution, and a baffling lack of courtesy. A 3.5-star rating feels like a generous gift for this letdown. I’m done with McDonald’s in Beaumont, TX—my patience has officially checked out.
Atmosphere: 2
Food: 1
Service: 1
Fast service food is always fresh.
Atmosphere: 5
Food: 5
Service: 5
Loading...