The McDonald's on vSouth MLK is TRASH. The evening crew is lazy . They give you cold, nasty food. When you return it, they reheat it and give it to you with a smirk. When they do that get a refund!!! The best thing anyone can do is stay away from that one!!!! I experienced the worst or the worst on 03/19/2025. I never imagined Mickie D's would sink like this. They need to clean the house to survive. I left Wendy's out of my plan for that very reason. Cleanliness and a good attitude are a must. Anyone can spot a fraud with a lying smile 😃
Atmosphere: 1
Food: 1
Service: 1
Janis
The customer service was horrible but what do you expect from McDonald's
Atmosphere: 1
Food: 2
Service: 1
Liam DeAngelis
Very bad costumer service. Had an issue with an online order and received attitude and did not get my problem solved.
Atmosphere: 1
Food: 1
Service: 1
Nancy Cervantes
If I could rate negative stars I would - no one would get on the drive thru to take our order and had to pull up to the window. When we asked if they were open, they laughed at us. It was nothing but teenagers and did not care. They took our order and never gave us a receipt even when. We asked for it, they lied and said it was in the bag. The food was super cold and was not edible. I will be calling the corporate office first thing in the morning. What a disgrace!
Atmosphere: 1
Food: 1
Service: 1
Jamie Morgan
Very racist employees out of uniform just a mess have reported this twice looking for resolutions
Atmosphere: 1
Food: 3
Service: 1
Joe Navarro
They've gotten much better recently.
Atmosphere: 4
Food: 4
Service: 4
P Hok
If there was a zero star, I would give them that. The worst place, no acknowledgment from any of the employees, I waited 4 minutes at the front counter, 2 staff saw me and said nothing. So I left. Will never stop by this place ever again.
Atmosphere: 1
Service: 1
sum serious
They forgot to put everything I ordered in my bag.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Mcdouble
Tino Motana
Food really greasy fries where hard dry and tea was very very sweet. Window staff wasn't customer oriented.
Parking: Drive tru vehicle's blocks parking space
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Breakfast, Big Mac
Juana Herrera
We was just there order a mcflurry and it had hair inside
This location is a joke. I don’t know why I gave it another try. I ask for no cheese and no onions and they give you extra cheese and extra onions. I have never gotten an order correct here.
Atmosphere: 1
Food: 1
Service: 1
Ray Rieves
We only got two burgers. One being a meal. Nothing special. Had us move up to the third window as we watched 4 cars behind us leave. Burgers were so greasy they were inedible. Fries were ok. But it was terrible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger, World Famous Fries, Dr Pepper, Double Cheeseburger
margo rieves
Quarter pounder was dripping with grease.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Quarter Pounder Hamburger, French Fries
Alfred Johnson
My Mcdouble patty has mold on it. Luckily I only eat my burgers with one bun so I have to take the other bun off not looking I just bit into it because I was hungry when I say the burger down I noticed something green on it so I turned on my flashlight and got a better look and was immediately disgusted and grossed out and loss my appetite for all the food I had which was the $5 deal
Atmosphere: 3
Food: 1
Service: 3
bailey chenevert
Manager is super helpful, she helped me hunt down a McDonald's toy that my son has been on finding! That's 5 start customer service! ??
The McDonald's on vSouth MLK is TRASH. The evening crew is lazy . They give you cold, nasty food. When you return it, they reheat it and give it to you with a smirk. When they do that get a refund!!! The best thing anyone can do is stay away from that one!!!! I experienced the worst or the worst on 03/19/2025. I never imagined Mickie D's would sink like this. They need to clean the house to survive. I left Wendy's out of my plan for that very reason. Cleanliness and a good attitude are a must. Anyone can spot a fraud with a lying smile 😃
Atmosphere: 1
Food: 1
Service: 1
The customer service was horrible but what do you expect from McDonald's
Atmosphere: 1
Food: 2
Service: 1
Very bad costumer service. Had an issue with an online order and received attitude and did not get my problem solved.
Atmosphere: 1
Food: 1
Service: 1
If I could rate negative stars I would - no one would get on the drive thru to take our order and had to pull up to the window. When we asked if they were open, they laughed at us. It was nothing but teenagers and did not care. They took our order and never gave us a receipt even when. We asked for it, they lied and said it was in the bag. The food was super cold and was not edible. I will be calling the corporate office first thing in the morning. What a disgrace!
Atmosphere: 1
Food: 1
Service: 1
Very racist employees out of uniform just a mess have reported this twice looking for resolutions
Atmosphere: 1
Food: 3
Service: 1
They've gotten much better recently.
Atmosphere: 4
Food: 4
Service: 4
If there was a zero star, I would give them that. The worst place, no acknowledgment from any of the employees, I waited 4 minutes at the front counter, 2 staff saw me and said nothing. So I left. Will never stop by this place ever again.
Atmosphere: 1
Service: 1
They forgot to put everything I ordered in my bag.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Mcdouble
Food really greasy fries where hard dry and tea was very very sweet. Window staff wasn't customer oriented.
Parking: Drive tru vehicle's blocks parking space
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Breakfast, Big Mac
We was just there order a mcflurry and it had hair inside
Restaurantji Recommends
This location is a joke. I don’t know why I gave it another try. I ask for no cheese and no onions and they give you extra cheese and extra onions. I have never gotten an order correct here.
Atmosphere: 1
Food: 1
Service: 1
We only got two burgers. One being a meal. Nothing special. Had us move up to the third window as we watched 4 cars behind us leave. Burgers were so greasy they were inedible. Fries were ok. But it was terrible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger, World Famous Fries, Dr Pepper, Double Cheeseburger
Quarter pounder was dripping with grease.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Quarter Pounder Hamburger, French Fries
My Mcdouble patty has mold on it. Luckily I only eat my burgers with one bun so I have to take the other bun off not looking I just bit into it because I was hungry when I say the burger down I noticed something green on it so I turned on my flashlight and got a better look and was immediately disgusted and grossed out and loss my appetite for all the food I had which was the $5 deal
Atmosphere: 3
Food: 1
Service: 3
Manager is super helpful, she helped me hunt down a McDonald's toy that my son has been on finding! That's 5 start customer service! ??
Atmosphere: 5
Food: 5
Service: 5
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