I ordered & paid online. I was called by the delivery driver saying that they wouldn't deliver my order to the hotel I'm staying at & cancelled my order. The delivery driver was rude and unprofessional in her tone, I couldn't understand what the issue was about delivering a pizza that was already paid for if they didn't deliver to the address then I wouldn't be able to place the order online in the 1st place. The money was already taken out of my account and wasn't automatically refunded in inconveniencing me & with spending more money getting food from somewhere else.
Chris Bradley
Good pizza ?!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Canadian Bacon & Mushroom Pizza, Supreme Pizza, Ultimate Chocolate Chip Cookie, Cinnabon Mini Rolls, Pepperoni Pizza, Oven-Baked Chicken Alfredo Pasta
Dayna Simmons
I made an order of a medium pizza and wings. The pizza was 30 minutes after the time stated it would be delivered. I called the store twice and was put on hold. The order arrived cold and we didn’t get the sauces we paid for. Very disappointed.
William Collins
Pizza not cooked through. Dough was not fully cooked. Could tell from just opening the box and seeing the top. Staff couldn’t see that when they boxed it ?
Atmosphere: 3
Food: 1
Service: 3
Jay Jay
Papa John's is much better. This store left their backdoor open for days for no apparent reason. When I nicely told the manager she claimed it was hot. ?.... Then ignored me. Another employee claimed he got this and said there was no problem while another sat around like he had a stomach ache. I left and they all continued smoking. I would not let them touch anything I would eat. Unprofessional. The open backdoor is a health risk for starters... It was almost like a comedy show.... ?.
Atmosphere: 1
Food: 1
Service: 1
Daphne Lorraine Britt
I’ve had problems in the past with this same store, I truly feel everyone employed there including managers need to be taken off the schedules and properly trained on customer service as well as business setting etiquetteKid-friendliness: Maybe offer some type of kids meal deal
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Canadian Bacon & Mushroom Pizza, Triple Chocolate Brownie
Ashley J
Wasn't good ?
Atmosphere: 3
Food: 1
Service: 2
Crystal Busby
Nia (the manager), Arthur, Thomas, and Joseph put their heart and soul into my pizza & cheesebread tonight... literally couldn't stop talking about how good it
Atmosphere: 5
Food: 5
Service: 5
Stuart Rodriguez
This pizza hut is amazingly bad. Just drive to another one or order from somewhere else.
Atmosphere: 1
Food: 4
Service: 1
Phillip Holmes
Pizza incorrect. Manager exceptionally rude. Guy making the pizza was sagging his pants below his butt. Kept pulling them up and they weren't wearing gloves. I asked about this and her response was snappy and rude. This was after I brought my pizza back missing 2 out of 3 ingredients. Then was told they were out of mushrooms. Received a pizza with 4 slices made 2/3 right and the rest was wrong. Terrible experience.
Manager was asked by the guy on the register for help, he then walked to her and asked for help. He came back to register and said, she will be here in a minute. I stood there watching her talk to another employee laughingly. This went on for a few minutes. Told cashier to cancel my second order, since I wasn't a priority to her and I had already paid for the first order. Don't expect me back when she is working.
Atmosphere: 3
Food: 3
Service: 1
Tonya Miller
It's good. Ordered delivery for unexpected guests. Had to place a very special order for nephew due to allergies. Everything was accurate and delicious.
Food: 5
Service: 5
Gregg Bromgard
Under new management, the food was good and fast, miles above the old management. Manager was very professional and courteous. I will definitely come back.
Atmosphere: 4
Food: 5
Service: 5
SassyB diy
Ordered a pizza with NO sauce, received pizza WITH sauce! The issue isn't the order being wrong, the biggest problem was attempting to call and talk to a manager. I was on hold for 30 minutes, never spoke with a manager and didn't receive a refund. I left my name with a team member in hopes I'd receive either a call or the refund for the pizza..... neither occurred. We order pizza frequently but I believe our time at pizza hut is coming to an abrupt halt. I understand the location gets busy but not issuing the refund OR calling the customer back is not good business practices!
I ordered & paid online. I was called by the delivery driver saying that they wouldn't deliver my order to the hotel I'm staying at & cancelled my order. The delivery driver was rude and unprofessional in her tone, I couldn't understand what the issue was about delivering a pizza that was already paid for if they didn't deliver to the address then I wouldn't be able to place the order online in the 1st place. The money was already taken out of my account and wasn't automatically refunded in inconveniencing me & with spending more money getting food from somewhere else.
Good pizza ?!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Canadian Bacon & Mushroom Pizza, Supreme Pizza, Ultimate Chocolate Chip Cookie, Cinnabon Mini Rolls, Pepperoni Pizza, Oven-Baked Chicken Alfredo Pasta
I made an order of a medium pizza and wings. The pizza was 30 minutes after the time stated it would be delivered. I called the store twice and was put on hold. The order arrived cold and we didn’t get the sauces we paid for. Very disappointed.
Pizza not cooked through. Dough was not fully cooked. Could tell from just opening the box and seeing the top. Staff couldn’t see that when they boxed it ?
Atmosphere: 3
Food: 1
Service: 3
Papa John's is much better. This store left their backdoor open for days for no apparent reason. When I nicely told the manager she claimed it was hot. ?.... Then ignored me. Another employee claimed he got this and said there was no problem while another sat around like he had a stomach ache. I left and they all continued smoking. I would not let them touch anything I would eat. Unprofessional. The open backdoor is a health risk for starters... It was almost like a comedy show.... ?.
Atmosphere: 1
Food: 1
Service: 1
I’ve had problems in the past with this same store, I truly feel everyone employed there including managers need to be taken off the schedules and properly trained on customer service as well as business setting etiquetteKid-friendliness: Maybe offer some type of kids meal deal
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Canadian Bacon & Mushroom Pizza, Triple Chocolate Brownie
Wasn't good ?
Atmosphere: 3
Food: 1
Service: 2
Nia (the manager), Arthur, Thomas, and Joseph put their heart and soul into my pizza & cheesebread tonight... literally couldn't stop talking about how good it
Atmosphere: 5
Food: 5
Service: 5
This pizza hut is amazingly bad. Just drive to another one or order from somewhere else.
Atmosphere: 1
Food: 4
Service: 1
Pizza incorrect. Manager exceptionally rude. Guy making the pizza was sagging his pants below his butt. Kept pulling them up and they weren't wearing gloves. I asked about this and her response was snappy and rude. This was after I brought my pizza back missing 2 out of 3 ingredients. Then was told they were out of mushrooms. Received a pizza with 4 slices made 2/3 right and the rest was wrong. Terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Manager was asked by the guy on the register for help, he then walked to her and asked for help. He came back to register and said, she will be here in a minute. I stood there watching her talk to another employee laughingly. This went on for a few minutes. Told cashier to cancel my second order, since I wasn't a priority to her and I had already paid for the first order. Don't expect me back when she is working.
Atmosphere: 3
Food: 3
Service: 1
It's good. Ordered delivery for unexpected guests. Had to place a very special order for nephew due to allergies. Everything was accurate and delicious.
Food: 5
Service: 5
Under new management, the food was good and fast, miles above the old management. Manager was very professional and courteous. I will definitely come back.
Atmosphere: 4
Food: 5
Service: 5
Ordered a pizza with NO sauce, received pizza WITH sauce! The issue isn't the order being wrong, the biggest problem was attempting to call and talk to a manager. I was on hold for 30 minutes, never spoke with a manager and didn't receive a refund. I left my name with a team member in hopes I'd receive either a call or the refund for the pizza..... neither occurred. We order pizza frequently but I believe our time at pizza hut is coming to an abrupt halt. I understand the location gets busy but not issuing the refund OR calling the customer back is not good business practices!
Atmosphere: 1
Food: 2
Service: 1
Great place hot pizza ?
Atmosphere: 5
Food: 5
Service: 5