Customer service WEAK. I want to thank the staff that decided to give me 7 biscuits, but decided to take a bite out of 1. Just because I decided to wait 20 minutes for some fresh chicken. I still ate the other 6. Try again, if you want to piss me off. I wish you would have told me you was mad. I woulda popped you right there!!!! I was fresh off work from a 12 hr shift and was ready to pop anybody!!!! The food was delicious, and I was starving is why I didn't come back to lay you out.Next time, let's throw hands!!!!!!!!
Atmosphere: 1
Food: 5
Service: 1
jaleesa nichelle
The love serving hard as rock biscuits. Their service starting to be like the one by the
Atmosphere: 2
Food: 1
Service: 2
George Edwards
Best chicken tenders
barbara rosby
Didn't have what I wanted and offered me some Cold Chicken ?
Atmosphere: 1
Food: 1
Service: 1
Luanna Daniel
Horrible experience.The manager said they were out of MAC and cheese… when I asked for a refund she grabbed two Mac and cheese that was under the light.The location hours state they are open until 12 on the weekend… she locked us in the lobby before 9.Too busy trying to stash Popeyes food instead of giving me what I ordered. Y’all can have Popeyes. I’m so tired of dealing with the lack of service. Y’all don’t want customers anyway so we mutual.
Atmosphere: 4
Food: 2
Service: 1
Rifat Parveen Choyonica
Popeyes is always good.. But this time i face trouble with the service.. They were taking order really slow and had to wait 30min to place my order whereas only 2 people were in front of me.
Atmosphere: 4
Food: 4
Service: 2
Jordan Young
Didn’t have the food or the drink I went for they only had chicken no shrimp no frozen lemonade no garlic
Atmosphere: 2
Food: 2
Service: 5
Tony Wiedman
Food is always good here. Friendly staff. Great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Nicole Archuleta
Went thru the drive thru about 9:30 and asked to hold one moment and was told I don’t have a moment to wait will never go to this Popeyes again that’s not the way to talk to a customer and so not
2-8-2024 Evening shift...HORRIBLE, UNPROFESSIONAL, POOR CUSTOMER SERVICE. Nice to be ignored and see the employees sitting where the food is placed. Not sure who the "acting" and when I say acting I mean acting manager is but they need relieved of that title along with a few others... This location needs a makeover....
Chris Orchid
Overall, 3.5 stars, compared to most places in this area 4.5. Food was hot, not old and to order. A win here in the "Golden Triangle". Also the crew working weren't rude but not especially friendly either, typical "going through the motions" attitude, nothing good or bad. Above average ?
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Signature Chicken
Johnathan McCowan
Disappointing Customer Service Experience at Popeyes on i10 and CalderMy recent visits to the Popeyes on i10 and Calder have left me thoroughly disappointed with the declining standards of customer service at this location.Several months ago, upon arriving to pick up an app order, I encountered a team of teenage workers whose behavior was far from professional. When I requested a gallon of tea, I was met with a blunt and rude response, “we ain’t got no mo tea,” indicating a lack of willingness to prepare more, rather than a genuine shortage. The situation escalated when I sought a refund, only to face additional unprofessionalism as the staff claimed ignorance regarding in-app order refunds.Hoping for an isolated incident, I returned recently, only to be met with similar discourtesy. Once again, my interaction at the speaker left much to be desired. The response to my order for fries was a flat-out “we ain’t got no fries,” necessitating a substitution. Moreover, when I requested all dark meat, the staff inaccurately informed me that such a choice wasn’t available through the app, despite my previous successful requests. Their dismissive attitude and lack of willingness to address concerns about order customization highlighted a serious lapse in service quality.The consistent unprofessional behavior and dismissive attitude exhibited by the staff at this Popeyes location reflect a severe deficiency in customer service standards. There is an evident need for management intervention and improved training to ensure a more welcoming, efficient, and customer-centric experience for patrons.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fried Chicken
Grant Hove
Chicken on sandwich was chewy. First bad sandwich at popeyes.
Atmosphere: 3
Food: 1
Service: 3
Andrew McNally
Worst Popeyes in history!!!!! This place is a joke, I felt like I was being punked. Food tasted like sloppy mushy chicken ?. I called to complained to their corporate and corporate wouldn’t even claim them lmfao they said it’s a franchise and they do apologize.
Customer service WEAK. I want to thank the staff that decided to give me 7 biscuits, but decided to take a bite out of 1. Just because I decided to wait 20 minutes for some fresh chicken. I still ate the other 6. Try again, if you want to piss me off. I wish you would have told me you was mad. I woulda popped you right there!!!! I was fresh off work from a 12 hr shift and was ready to pop anybody!!!! The food was delicious, and I was starving is why I didn't come back to lay you out.Next time, let's throw hands!!!!!!!!
Atmosphere: 1
Food: 5
Service: 1
The love serving hard as rock biscuits. Their service starting to be like the one by the
Atmosphere: 2
Food: 1
Service: 2
Best chicken tenders
Didn't have what I wanted and offered me some Cold Chicken ?
Atmosphere: 1
Food: 1
Service: 1
Horrible experience.The manager said they were out of MAC and cheese… when I asked for a refund she grabbed two Mac and cheese that was under the light.The location hours state they are open until 12 on the weekend… she locked us in the lobby before 9.Too busy trying to stash Popeyes food instead of giving me what I ordered. Y’all can have Popeyes. I’m so tired of dealing with the lack of service. Y’all don’t want customers anyway so we mutual.
Atmosphere: 4
Food: 2
Service: 1
Popeyes is always good.. But this time i face trouble with the service.. They were taking order really slow and had to wait 30min to place my order whereas only 2 people were in front of me.
Atmosphere: 4
Food: 4
Service: 2
Didn’t have the food or the drink I went for they only had chicken no shrimp no frozen lemonade no garlic
Atmosphere: 2
Food: 2
Service: 5
Food is always good here. Friendly staff. Great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Went thru the drive thru about 9:30 and asked to hold one moment and was told I don’t have a moment to wait will never go to this Popeyes again that’s not the way to talk to a customer and so not
Service: 1
People there are
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
2-8-2024 Evening shift...HORRIBLE, UNPROFESSIONAL, POOR CUSTOMER SERVICE. Nice to be ignored and see the employees sitting where the food is placed. Not sure who the "acting" and when I say acting I mean acting manager is but they need relieved of that title along with a few others... This location needs a makeover....
Overall, 3.5 stars, compared to most places in this area 4.5. Food was hot, not old and to order. A win here in the "Golden Triangle". Also the crew working weren't rude but not especially friendly either, typical "going through the motions" attitude, nothing good or bad. Above average ?
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Signature Chicken
Disappointing Customer Service Experience at Popeyes on i10 and CalderMy recent visits to the Popeyes on i10 and Calder have left me thoroughly disappointed with the declining standards of customer service at this location.Several months ago, upon arriving to pick up an app order, I encountered a team of teenage workers whose behavior was far from professional. When I requested a gallon of tea, I was met with a blunt and rude response, “we ain’t got no mo tea,” indicating a lack of willingness to prepare more, rather than a genuine shortage. The situation escalated when I sought a refund, only to face additional unprofessionalism as the staff claimed ignorance regarding in-app order refunds.Hoping for an isolated incident, I returned recently, only to be met with similar discourtesy. Once again, my interaction at the speaker left much to be desired. The response to my order for fries was a flat-out “we ain’t got no fries,” necessitating a substitution. Moreover, when I requested all dark meat, the staff inaccurately informed me that such a choice wasn’t available through the app, despite my previous successful requests. Their dismissive attitude and lack of willingness to address concerns about order customization highlighted a serious lapse in service quality.The consistent unprofessional behavior and dismissive attitude exhibited by the staff at this Popeyes location reflect a severe deficiency in customer service standards. There is an evident need for management intervention and improved training to ensure a more welcoming, efficient, and customer-centric experience for patrons.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fried Chicken
Chicken on sandwich was chewy. First bad sandwich at popeyes.
Atmosphere: 3
Food: 1
Service: 3
Worst Popeyes in history!!!!! This place is a joke, I felt like I was being punked. Food tasted like sloppy mushy chicken ?. I called to complained to their corporate and corporate wouldn’t even claim them lmfao they said it’s a franchise and they do apologize.
Atmosphere: 1
Food: 1
Service: 1