Marco's Pizza

1600 Bedford Rd, Bedford
(817) 354-2233

Recent Reviews

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Candy Herring

I was surprised how great their pizza was. I definitely recommend the pizzas. I will definitely go back and try their other specialities.
Great and highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Dominick Boiles

This is the fam's go-to pizza spot. Get the BBQ wings... they're amazing! The staff is always great. You don't eat in location, best to order online and pick it up. They almost always have our order ready in time.

Atmosphere: 5

Food: 5

Service: 5

Delia Pena

Busy for Christmas day, but workers were nice and worked fast on getting orders out! I'm thankful to them for working on this day.

Atmosphere: 5

Food: 5

Service: 5

Billy Medlin

Great pizza, quick service!

Atmosphere: 5

Food: 5

Service: 5

Samantha Garcia

The only reason I am graciously giving three stars is due to the fact that either the supervisor or manager whoever was on duty saw me waiting there for a long time. The only reason I showed up was because I had got a email and notification from the app that my order is ready for pick up. I only live around the corner so it was a surprise when I got there and my order wasn’t even started yet and I waited over 40 minutes when I asked the counter agent who had all the piercings over her face. She had a bad attitude and could not provide me an update, which I think was bogus because everybody else was getting an update. Then when she had to go answer a phone, someone else stepped up to the counter, so I then proceeded to tell him to just cancel my order at this time because it was ridiculous to be waiting for over 40 minutes for Marco’s Pizza of all things and to just refund me and the manager supervisor Who was behind the counter helping stated that she is expediting my order because she noticed it was skipped, and they would refund me and give me my food for free. If it wasn’t for her they would be getting only 1 star and corporate would be getting involved for the poor lack of customer service from the woman employee who seems to need more training or maybe just not be customer focused and only on the back end cooking and making the pizzas since she can’t seem to handle her attitude when clearly the customer is in rights to ask where their order is after 40 minutes of waiting.

Atmosphere: 1

Food: 4

Service: 1

Abby Gall-McCully

This evening we ordered three pizzas and two desserts. When I tell you Sabrina was the most professional and sweetest employee I’ve ever dealt with, please believe me. Sabrina needs a while raise. She absolutely elevates the atmosphere and fully puts the customer first.

Atmosphere: 5

Food: 5

Service: 5

Robin Welch

This place is awesome! The manager, Jack, is kind and considerate! I ordered a large Italian sausage pizza and bread sticks! The meat on the pizza was very large sized and the crust was infused with garlic and a heavenly rising crust! It was so good! I will be heading back soon!!

Atmosphere: 5

Food: 5

Service: 5

Larry Martinez

As always, my local Marco's Pizza delivered (literally) their very best, which was my order of a customized All Meat Pizza and Boneless Garlic Parmesan Chicken. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Scott

Why goggles said I was their I have no idea, lol

Atmosphere: 5

Food: 5

Service: 5

M Mckernan

We haven't tried Marco's in awhile, but we ordered 4 pizzas tonight and they were great and fresh!! Thank you so much, we will be back!

Atmosphere: 5

Food: 5

Service: 5

Jon Brunner

We placed an order for Pizza, salad, and chicken wings. Delivery of order arrived early. Marco's Pizza has exceptional food and delivery.

Food: 5

Service: 5

Jeremy Rawlings

Wish there was another star for their service.
Had a mix up on my order that might of been user error but without question they wanted to get me taken care of and resent my order. Will be ordering from here again.

Food: 5

Service: 5

renegade1234576

I had nothing short of a phenomenal experience thanks to the staff at Marco’s. My order was taken over the phone by an extremely pleasant manager. Upon arriving at the store I was greeted by multiple employees with a smile and informed my order was to be ready soon. After a rough weekend and past few restaurant experiences I am extremely grateful for the stress free service and hard workers ensuring my family and I could enjoy our pizza!! Thank yall!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Magnifico, Chicken Wings

El Oso

I placed an order last night, and when it arrived the food was cold, not prepared correctly, and even cut wrong. This is the third time this has happened in just the past couple of months, so I finally decided to call the restaurant to see if there was something I could do on my end to make sure my order is right going forward.

I always request my pizza to be well done and triangle cut, but the manager on duty basically admitted that they’ve been getting complaints about this recently. Instead of apologizing or offering a solution, he told me they are “super busy” and that his staff is simply used to doing things a certain way. His suggestion? That I should start ordering my pizza uncut and cut it myself at home.

When I asked how they would even notice my request for an uncut pizza if they already can’t follow the notes I put in, he became argumentative. I also asked about the pizza being undercooked and cold, and he told me that I should just preheat my oven and finish cooking it myself because his team “doesn’t have the extra time” to make a well-done pizza. He even said that’s what he tells everyone who orders well-done—basically telling me to expect a take-and-bake experience after paying full price for delivery.

At that point I told him that if I wanted to cook my own pizza at home, I’d just order from Papa Murphy’s. For a manager to dismiss clear customer instructions and suggest I do part of the cooking myself is not only unprofessional, but honestly insulting.

Needless to say, I won’t be ordering from this location again. I’ve already reached out to another location to try and speak with the owner directly, and I’m waiting on a response.

Atmosphere: 1

Food: 1

Service: 1

Crystal

Amazing pizza. Great service.

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