This is strictly from a DoorDash delivery perspective but still is definitely an in-general thing even for regular customers. My delivery was supposed to be ready at a certain time (nothing crazy- it was one order of nuggets, one order of fries and cookies) and I literally waited there for 23 minutes. I had to wait 5 minutes for anyone to even acknowledge me at the counter. During my wait, people were coming up to the counter- one saying their entire order was wrong, one saying different things about their food being wrong, one saying she didn’t get something and one saying the Happy Meal didn’t have the toy in there. After 23 minutes (plus the few minutes driving there) I unassigned from the order. I was trying to money DoorDashing and I wasted 30 minutes of good time when I could have gotten other orders. Even if a place gets busy, I understand a few mins late. They had a lot of people working. I’ve worked in super busy/demanding kitchens with less. 30+ minutes on an order of nuggets, fries and cookies is ridiculous.
Mark Schwend
McDonald's is a standard and it doesn't vary very much I can't leave a review every time I come here.
kd manning
young girl at the window with the glasses always gets my order wrong it’s literally a 6 piece nug and burger with 2 med fry & drink . either cuts us off before we finish ordering or puts the wrong stuff in paid for 3 drinks and 4 fries, we asked her to just change the order and she added more? and didn’t give us the stuff we didn’t want but still paid for. someone fire her she’s stupid
james gillum
Absolutely the worst excuse for a fish fillet ever encountered. Like filet of sole- as in shoe sole. Horrible.
Baran Mohassesian
I love this Mac Donald ,it has kids play room and a clean restroom, and it’s near galleria but with prices half of usual galleria prices
Michael MacLean
The place was packed so I had to sit in the kids area, and although there were no kids the whole area smelled like dirty feet. The WiFi is useless if you want to get anything more than checking email done. Full of people on loud speakerphone conversations - you know the kind. Won’t be back to this location.
NuStoic
Their morning crew needs work. I have been sitting here 20 minutes now waiting for my coffee, breakfast sandwich, and hash brown. Second time this week. Fast food?
Barragan Auto Spa
Good place to be with the family, Anita was very helpful
Enrique Perez
Rude staff! They make a lot of mistakes delivering the order, they don’t know to work with children and the bathroom is filthy.
Natalie Magana
This McDonald’s doesn’t even deserve a star worst McDonald’s I ever went to. I went in today for my lunch only had 30 mins went in and there was barely any people then I placed my order on the kiosk and it didn’t even give me a receipt and people started coming in which keep in mind I already had order my food. So I’m waiting and I get up to stand in the front because it’s been like 15 mins and I see people who came in getting there food before me and I look and mines just there sitting on the counter then more time goes by and it’s been my whole 30 mins and I call for one of the people and tell them I want a refund and he goes and tells the manager and she like doesn’t care doesn’t say anything to him and again I’m waiting like another 15 mins just to get a refund while there’s a big line in the front cause no one’s taking orders in the front and so the same worker I told I wanted a refund try’s bringing me my food again while it was sitting there for 40 mins and I tell him again I don’t want it because all my time I had wasted which keep in mind I only had 30 mins for lunch, so he goes and tells the same manager again and he says something but I don’t understand because she said it in Spanish and then I’m there waiting again and then finally the main manager comes out and gives me a refund and I paid which card and she gave me cash instead smh the worst McDonald’s ever I basically waited a whole hour to just get a refund because my food was just sitting there they were only worried about the cars in the drive through and not the people inside
The food came fast and was made right, but it wasn't fresh. The cheese was cold on the burger, the fries were made recent enough they didn't taste awful but weren't hot. The men's room was dirty, and the sink is broken. It still functions but feels tacky. There really needs to be a 2nd stall. Im not sure rating service is fair? We did table delivery. It wasn't exceptionally friendly but it wasn't rude either. Just an order drop off and a thank you.
Margaret Spangler
Very nice establishment. It was clean and the atmosphere was pleasant. The music playing wasn't too loud.
Shell Baird
If I could do zero I would. They open at 5 am and there were multiple people waiting. I had to call the store told we do not open until 530 today no explanation. Drove by people were inside talking.
7dwwtb7
$1.09 for one slice of cheese. I don't care what anyone says, this is price gouging, plain and simple.
This is strictly from a DoorDash delivery perspective but still is definitely an in-general thing even for regular customers. My delivery was supposed to be ready at a certain time (nothing crazy- it was one order of nuggets, one order of fries and cookies) and I literally waited there for 23 minutes. I had to wait 5 minutes for anyone to even acknowledge me at the counter. During my wait, people were coming up to the counter- one saying their entire order was wrong, one saying different things about their food being wrong, one saying she didn’t get something and one saying the Happy Meal didn’t have the toy in there.
After 23 minutes (plus the few minutes driving there) I unassigned from the order. I was trying to money DoorDashing and I wasted 30 minutes of good time when I could have gotten other orders.
Even if a place gets busy, I understand a few mins late. They had a lot of people working. I’ve worked in super busy/demanding kitchens with less. 30+ minutes on an order of nuggets, fries and cookies is ridiculous.
McDonald's is a standard and it doesn't vary very much I can't leave a review every time I come here.
young girl at the window with the glasses always gets my order wrong it’s literally a 6 piece nug and burger with 2 med fry & drink . either cuts us off before we finish ordering or puts the wrong stuff in
paid for 3 drinks and 4 fries, we asked her to just change the order and she added more? and didn’t give us the stuff we didn’t want but still paid for. someone fire her she’s stupid
Absolutely the worst excuse for a fish fillet ever encountered. Like filet of sole- as in shoe sole. Horrible.
I love this Mac Donald ,it has kids play room and a clean restroom, and it’s near galleria but with prices half of usual galleria prices
The place was packed so I had to sit in the kids area, and although there were no kids the whole area smelled like dirty feet. The WiFi is useless if you want to get anything more than checking email done. Full of people on loud speakerphone conversations - you know the kind. Won’t be back to this location.
Their morning crew needs work. I have been sitting here 20 minutes now waiting for my coffee, breakfast sandwich, and hash brown. Second time this week. Fast food?
Good place to be with the family, Anita was very helpful
Rude staff! They make a lot of mistakes delivering the order, they don’t know to work with children and the bathroom is filthy.
This McDonald’s doesn’t even deserve a star worst McDonald’s I ever went to. I went in today for my lunch only had 30 mins went in and there was barely any people then I placed my order on the kiosk and it didn’t even give me a receipt and people started coming in which keep in mind I already had order my food. So I’m waiting and I get up to stand in the front because it’s been like 15 mins and I see people who came in getting there food before me and I look and mines just there sitting on the counter then more time goes by and it’s been my whole 30 mins and I call for one of the people and tell them I want a refund and he goes and tells the manager and she like doesn’t care doesn’t say anything to him and again I’m waiting like another 15 mins just to get a refund while there’s a big line in the front cause no one’s taking orders in the front and so the same worker I told I wanted a refund try’s bringing me my food again while it was sitting there for 40 mins and I tell him again I don’t want it because all my time I had wasted which keep in mind I only had 30 mins for lunch, so he goes and tells the same manager again and he says something but I don’t understand because she said it in Spanish and then I’m there waiting again and then finally the main manager comes out and gives me a refund and I paid which card and she gave me cash instead smh the worst McDonald’s ever I basically waited a whole hour to just get a refund because my food was just sitting there they were only worried about the cars in the drive through and not the people inside
Restaurantji Recommends
The food came fast and was made right, but it wasn't fresh. The cheese was cold on the burger, the fries were made recent enough they didn't taste awful but weren't hot.
The men's room was dirty, and the sink is broken. It still functions but feels tacky. There really needs to be a 2nd stall.
Im not sure rating service is fair? We did table delivery. It wasn't exceptionally friendly but it wasn't rude either. Just an order drop off and a thank you.
Very nice establishment. It was clean and the atmosphere was pleasant. The music playing wasn't too loud.
If I could do zero I would. They open at 5 am and there were multiple people waiting. I had to call the store told we do not open until 530 today no explanation. Drove by people were inside talking.
$1.09 for one slice of cheese. I don't care what anyone says, this is price gouging, plain and simple.
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