The drive thru opens at 5 and they are never ready at 5. I’ll sit there at the speaker waiting with no communication. After I say hello again, then they say hold on. Then something is always not ready or working. And they always forget something from my order.
Atmosphere: 1
Food: 2
Service: 1
seka
have been waiting for my mobile order for 30 mins now. it’s like this everytime and the food is never fresh. -waited an hour, when i tried to ask employees they would straight up ignore you.
Alma Salinas
Fast, friendly and always delish
Atmosphere: 5
Food: 5
Service: 5
memes
My husband and I stopped in to get a quick bite. We placed our order and I stood at the counter and noticed the manager on her phone for roughly 5 mins before turning around and asked me if I placed my order which I had answered yes. Upon receiving my order which included a fish filet large meal, a large coffee and a mcdouble. We ordered those items to get the monopoly game pieces. Upon looking over our order, I asked the gentleman why did the fries and fish sandwich and large sprite did not have the pieces on there and he replied with oh the game is over. Which clearly it is not because my coffee cup had the game pieces. So then the gentleman proceeded to speak to the manager in Spanish and then she turned and handed me an empty coffee cup to give me a game piece. And I stated ok, but I'm missing three game pieces, one for the sandwich, one for the fries, and one for my husband's large sprite. The manager looked at me and said, well I gave you a cup for one piece. How does that make up for it. They were extremely rude and unprofessional. Do better!!
Service: 1
Addisyn Tester
this was the worst experience i’ve had at a mcdonald’s. we ordered two large meals and were given medium drinks. we did not order medium drinks. Israel told us we ordered medium drinks with attitude, to which we told him we did not but that’s how he decided to ring it up. he also said they had the gold sauce, but we were not given ANY sauce although it was ordered. when my husband went back in to ask for it, not one person understood or spoke english besides Israel i guess. i didn’t get my gold sauce, so they’re not getting a good review. and i hope Israel gets fired.
Food: 1
Service: 1
Nancy “Native Texas Gal” B
HORRIBLE PLACE! Spent over $22 on a meal because none of the staff could speak English. The food was horrible, chicken was stringy and full of gristle, sauce on spicy chicken was all over the packaging. Happy meal had 5 French fries. No one knew what a monopoly game piece was. DON'T GO HERE!
Atmosphere: 1
Food: 1
Service: 1
Rubie Lopez
Absolutely terrible experience. Not only did they get my SIMPLE sausage egg and cheese biscuit order wrong once, but they messed it up a second time, by only receiving bread . When I went inside to simply reorder and PAY again, instead of fixing the mistake with basic courtesy, I was insulted and called names in Spanish by the staff. Completely unprofessional, disrespectful, and unacceptable.
Atmosphere: 1
Food: 1
Service: 1
WWKJR
I guess they prioritize drive ups and delivery from walk up because they were slow.
Atmosphere: 3
Food: 3
Service: 1
chris kelley
I went to the drive to and ordered a number one. I hate going through the drive thru and while i'm ordering I get cut off when i'm talking.
I get to the windows to get my order and they park me. I sit there for atleast 5 minutes. ( had enough time for a phone call). As I watch 4 or 5 calls that were behind me get their orders. Finally I get my order along with 2 other cars that were parked. The food is warm at best.
Atmosphere: 3
Food: 3
Service: 2
Guillermo Gomez
Sep 12th 2005, people were in very bad mood when I asked questions. That was not the worst, the worst was to find cockroach!!! I reported it to the people there and they did not do anything. Disgusting! (Look at the picture)
Absolutely the worst self-checkout kiosk in the fast food industry.u
Atmosphere: 4
Food: 5
Service: 1
Zach Ronhaar
Normally this location is pretty good, but today I was very disappointed. I was asked to pull to the second window and watched as they served 8 people behind me. I ordered a bigmac meal with a large fry and received a small portion of fries. I get you're trying to keep your drive through times low, but why are you pushing me to the second window and shorting me when I ordered in advance on the app? Yikes.
Atmosphere: 1
Food: 1
Service: 1
Steve Bigler
Despicable people. Serious burns and a ruined week after they dropped a full hot coffee in my lap at the drive thru in June. The manager dude did it. So far they have ghosted me about a claim on their insurance. It's all on video . Don' patronize that business.
The drive thru opens at 5 and they are never ready at 5. I’ll sit there at the speaker waiting with no communication. After I say hello again, then they say hold on. Then something is always not ready or working. And they always forget something from my order.
Atmosphere: 1
Food: 2
Service: 1
have been waiting for my mobile order for 30 mins now. it’s like this everytime and the food is never fresh.
-waited an hour, when i tried to ask employees they would straight up ignore you.
Fast, friendly and always delish
Atmosphere: 5
Food: 5
Service: 5
My husband and I stopped in to get a quick bite. We placed our order and I stood at the counter and noticed the manager on her phone for roughly 5 mins before turning around and asked me if I placed my order which I had answered yes. Upon receiving my order which included a fish filet large meal, a large coffee and a mcdouble. We ordered those items to get the monopoly game pieces. Upon looking over our order, I asked the gentleman why did the fries and fish sandwich and large sprite did not have the pieces on there and he replied with oh the game is over. Which clearly it is not because my coffee cup had the game pieces. So then the gentleman proceeded to speak to the manager in Spanish and then she turned and handed me an empty coffee cup to give me a game piece. And I stated ok, but I'm missing three game pieces, one for the sandwich, one for the fries, and one for my husband's large sprite. The manager looked at me and said, well I gave you a cup for one piece. How does that make up for it. They were extremely rude and unprofessional. Do better!!
Service: 1
this was the worst experience i’ve had at a mcdonald’s. we ordered two large meals and were given medium drinks. we did not order medium drinks. Israel told us we ordered medium drinks with attitude, to which we told him we did not but that’s how he decided to ring it up. he also said they had the gold sauce, but we were not given ANY sauce although it was ordered. when my husband went back in to ask for it, not one person understood or spoke english besides Israel i guess. i didn’t get my gold sauce, so they’re not getting a good review. and i hope Israel gets fired.
Food: 1
Service: 1
HORRIBLE PLACE! Spent over $22 on a meal because none of the staff could speak English. The food was horrible, chicken was stringy and full of gristle, sauce on spicy chicken was all over the packaging. Happy meal had 5 French fries. No one knew what a monopoly game piece was.
DON'T GO HERE!
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible experience. Not only did they get my SIMPLE sausage egg and cheese biscuit order wrong once, but they messed it up a second time, by only receiving bread . When I went inside to simply reorder and PAY again, instead of fixing the mistake with basic courtesy, I was insulted and called names in Spanish by the staff. Completely unprofessional, disrespectful, and unacceptable.
Atmosphere: 1
Food: 1
Service: 1
I guess they prioritize drive ups and delivery from walk up because they were slow.
Atmosphere: 3
Food: 3
Service: 1
I went to the drive to and ordered a number one. I hate going through the drive thru and while i'm ordering I get cut off when i'm talking.
I get to the windows to get my order and they park me. I sit there for atleast 5 minutes. ( had enough time for a phone call). As I watch 4 or 5 calls that were behind me get their orders. Finally I get my order along with 2 other cars that were parked. The food is warm at best.
Atmosphere: 3
Food: 3
Service: 2
Sep 12th 2005, people were in very bad mood when I asked questions. That was not the worst, the worst was to find cockroach!!! I reported it to the people there and they did not do anything. Disgusting! (Look at the picture)
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst McD In Travis County
Atmosphere: 1
Food: 1
Service: 1
Poor customer service
Service: 1
Absolutely the worst self-checkout kiosk in the fast food industry.u
Atmosphere: 4
Food: 5
Service: 1
Normally this location is pretty good, but today I was very disappointed. I was asked to pull to the second window and watched as they served 8 people behind me. I ordered a bigmac meal with a large fry and received a small portion of fries. I get you're trying to keep your drive through times low, but why are you pushing me to the second window and shorting me when I ordered in advance on the app? Yikes.
Atmosphere: 1
Food: 1
Service: 1
Despicable people. Serious burns and a ruined week after they dropped a full hot coffee in my lap at the drive thru in June. The manager dude did it. So far they have ghosted me about a claim on their insurance. It's all on video . Don' patronize that business.
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