Panera Bread

5 stars to Kylie at Panera Bread! She went out of her way to provide excellent customer service and follow up on my catering order. She is a valuable asset to the company.

If you want to be waited on by someone in full drag this is the place for you. A guy with full Halloween painted on makeup with a blonde wig will greet you. We walked right out along with the people in front of us.

Most Panera restaurants are all about the same, and this one is no exception. The food is good, but nothing extraordinary and the prices are decent. The service was a little slow, but it’s nice that they have both indoor and outdoor seating. They had a new seasonal item, Mexican street corn chowder, which looked good, but I haven’t tried it yet.

Caprice-strawberry chicken salad I had was very good.
Cheerful cashier
I’d suggest better signage outside of restaurant or in windows
As you’re walking along the sidewalk, you can’t easily tell what the restaurant is

They served underheated sandwich and literally a rotten apple

Panera isn’t supposed to be serving days old bread!!! We just picked up a sandwich and my daughter chose the bread side and it is stale.!!!

messed up our order, was super rude during experience, food was okay for panera, goto a different location

Broccoli soup 🍲 is the point ☝️

The food was just terrible. Frankly I can get better food in the frozen section of HEB. They have gone full
Preprocessed, poor quality ingredients, fake cheese etc. also it’s all self serve now. Just not a good experience

We used to love getting delivery from Panera but we pretty much never do anymore because they are constantly out of items, long before closing time. I get that all they care about is money so they prepare a conservative amount to avoid waste, but they have the opposite problem. When you have customers going elsewhere because you don’t have enough food, you’re throwing money away.

I was very excited for this sandwich as I love Panera Bread but it was a huge disappointment. I ordered a smoke chicken bbq sandwich and the chicken had that old taste and it was chokingly dry!

Service is good food is not very good. My caeser chicken salad was so stale and so cold it was not good and for such high prices as well.

Wow, it’s clear why the reviews are so poor! I just walked out completely disappointed. I placed a phone order for a loaf of bread, waited for the notification that it was ready for pick-up, and drove to the restaurant on a freezing night—only to be told they were out of that bread.

When I explained that the order said it was ready and asked why they couldn’t cancel it beforehand or at least give me a call, the manager (who seemed new) simply shrugged and said, ‘That’s not how things work here.’ The employee at the counter claimed they didn’t even know about mobile orders.

All I asked for was a simple courtesy—either a call or to cancel the order online to save me the hassle. This experience has really made me question whether I’ll be returning. Panera management needs to step up and address these issues.

The bacon on the Mac N cheese is hard some lady with RED hair kept staring at us with bad looks the old lady was nice aside from that this experience was not enjoyable and my stomach hurts

Always slow. Always freezing.