Great American Cookies
$$ • Bakery
Hours:
5200 Bissonnet St, Bellaire
(713) 665-1122
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Sent my son to pick up my $60 cookie cake. He told them he’s picking up a cake for his mother and gave them my name. They gave him the wrong cake! I live an hour away. They said I can bring it back to trade. 2 hours of driving! I can’t do that so I’m stuck with a cake that says way to go dynamite on it. Instead of my children’s name. No apology or anything! And so I guess someone will get to take my cake home, they’ll make a new cake for other people and I’m out the...read full review
Team lead is rude to doordashers then when called out by the customer, ends up telling the same poor doordasher the order was canceled when it wasn't. You losing so many customers due to horrid customer service. Might want to fix your "team lead".
They have delicious ice cream, cookies, and Majestic Shakes.
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 12 - 10PM |
Great American Cookies offers a limited seating experience in an odd, marginally maintained location. The counter service charges $15.13 for two small scoops of ice cream without toppings, leading to a total of $18 with enforced tipping. However, customers praise the delicious cookies and the kind, welcoming service from the staff.
The cookies are fresh, soft, and just the right amount of sweet, and the team customizes them perfectly every time. The atmosphere is very welcoming, and the staff is always friendly and makes ordering easy, which is a huge plus when planning events. While the cookies may not be the most amazing, they are average and a good place to go if you don't want to spend a lot on a few cookies.