This was THE WORST fast food experience. It was an hour before closing on a weekend and before we could order the drive thru attendant advised that they were out of roast beef and turkey, which is absolutely insane considering they are a roast beef restaurant. We ordered something else, including an Apple turnover. The response was that they were out of turnovers. The staff had a terrible attitude from the very beginning and the tone of his voice made it abundantly clear he did not want to be at work. Turns out he was the “night manager”. When my husband called him out on his attitude it turned into a rage response. This employee was literally yelling at us. It was ridiculous and an embarrassment to the owner of that location. We asked for a refund because at this point we no longer wanted to do business with this establishment and were genuinely concerned what that employee might do to our food. Interestingly, we noticed that the parking lot was completely empty every time we drove by the rest of the weekend while we were in town. Would NOT recommend this location, but I suspect they won’t stay in business with employees that behave that way.
Food: 1
Service: 1
James Spires
The sandwich was a half pound beef and cheddar. Sandwich was built poorly. Several meat slices were more than half off the bun.
Atmosphere: 5
Food: 4
Service: 5
Jeff Brister
Tea was bad….fermenting. Been awhile since they’ve made fresh tea; no date or time on the container as to when it was last changed. Somebody’s gonna get sick. The area around the soda/ ketchup/Arbys sauce dispenser hasn’t been detail cleaned in a while. I let the staff know. I’ll give the young lady credit, I heard her tell another employee and she finally came and took the tea out of service. This lack of caring starts at the top.
Atmosphere: 1
Food: 1
Service: 1
Becca McKinney
Food was sub-par, portions were tiny, and price was way to high for what was received. Rude staff, slow response time, and just overall not worth my time or money. I used to love Arby's, but I won't waste my money there again.
Atmosphere: 1
Food: 2
Service: 1
Stacy Leenette
Sadly to say but I might have to call the HD because it has german cockroaches EVERYWHERE!!! I was so disgusted I just walked out after ordering and left my 40 plus order behind!
Atmosphere: 1
Food: 1
Service: 1
George Helms
The store was clean and well kept. No trash and windows are clean. There were no other customers present. My takeout order had all my food but no condiments of any kind. There was no ketchup, no Arby's sauce, and no horseradish sauce either. The gentleman in the drive-thru only asked about ketchup and I declined that. It's always been my experience at Arby's that you get the Arby's sauce with every meal. It's the one thing that always makes the sandwich taste that much better. I've never had to ask for it before so this was a first.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Roast Beef
Keasha Emilson
Went through the drive through, no other customers in site, I could clearly see the workers inside, one on his phone, two others just standing around, 10 mins later the female employee made my sandwich (only one gloved hand) took some roast beef off of my sandwich, ate it, licked her fingers then wiped them on her pants!!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Robert
Nice place to eat
Atmosphere: 4
Food: 4
Service: 4
Justin Quiriarte (Ninja)
Forgot bbq sandwich and the French dub broth and still took 13 minutes to make it
Jerry Bottoms
Fish was good but they put to much tarter sauce on th sandwich th roast beef sandwich was spot on delicious
I am an avid Arby's guy. Today however, I am pretty upset. I ordered to cups of cheddar (which you have to pay for) and neither one of them was full. I could have emptied them into each other and still would not have half of one if the cups filled.
Dennis Wynne
Little pricey, but dang good
Shadyne Scholl
Don’t advertise that you’re open until 11 if you shut off everything at 10:45
Rho
Beard, Beanie, Glasses man that has worked there for a while now but he's always good spirited and eager to make sure you have all u need with ur order 😉 great job keep it up Sir. Arby's keep him around and pay him good.
Atmosphere: 4
Food: 4
Service: 5
Stacey Stewart
Why would you guys not give any au jou (might be spelt wrong) with our French Dip Sandwiches. It just amazes me when this happens, I guess these kids just don't care. We get Home and no Dip to our French DIP sandwiches. SMH you can do better guys!!
This was THE WORST fast food experience. It was an hour before closing on a weekend and before we could order the drive thru attendant advised that they were out of roast beef and turkey, which is absolutely insane considering they are a roast beef restaurant. We ordered something else, including an Apple turnover. The response was that they were out of turnovers. The staff had a terrible attitude from the very beginning and the tone of his voice made it abundantly clear he did not want to be at work. Turns out he was the “night manager”. When my husband called him out on his attitude it turned into a rage response. This employee was literally yelling at us. It was ridiculous and an embarrassment to the owner of that location. We asked for a refund because at this point we no longer wanted to do business with this establishment and were genuinely concerned what that employee might do to our food.
Interestingly, we noticed that the parking lot was completely empty every time we drove by the rest of the weekend while we were in town.
Would NOT recommend this location, but I suspect they won’t stay in business with employees that behave that way.
Food: 1
Service: 1
The sandwich was a half pound beef and cheddar. Sandwich was built poorly. Several meat slices were more than half off the bun.
Atmosphere: 5
Food: 4
Service: 5
Tea was bad….fermenting. Been awhile since they’ve made fresh tea; no date or time on the container as to when it was last changed. Somebody’s gonna get sick. The area around the soda/ ketchup/Arbys sauce dispenser hasn’t been detail cleaned in a while. I let the staff know. I’ll give the young lady credit, I heard her tell another employee and she finally came and took the tea out of service. This lack of caring starts at the top.
Atmosphere: 1
Food: 1
Service: 1
Food was sub-par, portions were tiny, and price was way to high for what was received. Rude staff, slow response time, and just overall not worth my time or money. I used to love Arby's, but I won't waste my money there again.
Atmosphere: 1
Food: 2
Service: 1
Sadly to say but I might have to call the HD because it has german cockroaches EVERYWHERE!!! I was so disgusted I just walked out after ordering and left my 40 plus order behind!
Atmosphere: 1
Food: 1
Service: 1
The store was clean and well kept. No trash and windows are clean. There were no other customers present. My takeout order had all my food but no condiments of any kind. There was no ketchup, no Arby's sauce, and no horseradish sauce either. The gentleman in the drive-thru only asked about ketchup and I declined that.
It's always been my experience at Arby's that you get the Arby's sauce with every meal. It's the one thing that always makes the sandwich taste that much better. I've never had to ask for it before so this was a first.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Roast Beef
Went through the drive through, no other customers in site, I could clearly see the workers inside, one on his phone, two others just standing around, 10 mins later the female employee made my sandwich (only one gloved hand) took some roast beef off of my sandwich, ate it, licked her fingers then wiped them on her pants!!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Nice place to eat
Atmosphere: 4
Food: 4
Service: 4
Forgot bbq sandwich and the French dub broth and still took 13 minutes to make it
Fish was good but they put to much tarter sauce on th sandwich th roast beef sandwich was spot on delicious
Restaurantji Recommends
I am an avid Arby's guy. Today however, I am pretty upset. I ordered to cups of cheddar (which you have to pay for) and neither one of them was full. I could have emptied them into each other and still would not have half of one if the cups filled.
Little pricey, but dang good
Don’t advertise that you’re open until 11 if you shut off everything at 10:45
Beard, Beanie, Glasses man that has worked there for a while now but he's always good spirited and eager to make sure you have all u need with ur order 😉 great job keep it up Sir. Arby's keep him around and pay him good.
Atmosphere: 4
Food: 4
Service: 5
Why would you guys not give any au jou (might be spelt wrong) with our French Dip Sandwiches. It just amazes me when this happens, I guess these kids just don't care. We get Home and no Dip to our French DIP sandwiches. SMH you can do better guys!!
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