I am in a wheelchair, I had my wheelchair broken down in my car which was obvious. They were so rude on top of that to someone emotionally/physically vulnerable.
Backstory: Starbucks now wants to charge you for waters with berry inclusions as a full sized drink. That’s fraud plain and simple. A $1.37 for water and a scoop of dried fruit shouldn’t be upped to $5. On top of that the MANAGER guy with pierced nose and scruffy face was the rudest man I’ve ever met. His barista tried to not scam me and he comes in all high and mighty “talking about policy”, like sir? I’m willing to pay for that plus a $6 drink and I’m not homeless? I’m not soliciting infront of your business? or doing the things that are the reason for that “policy”. He needs to take a few classes in customer service & communication sad to see that’s the manager showing an example to all these younger girls that THAT attitude is okay.
Atmosphere: 1
Food: 2
Service: 1
Glenn Boone
Iced Coffee with protein cold foam just as I ordered. Yum!
Service: 5
Kristen Avery
Apparently this location closes before the time listed online. We thought we made it, only to be told no. Disappointing.
Service: 1
Danil Kislinskiy
Waited 30 minutes to get an order of two coffees! Too slow and after asking them to prepare the order soon as we’re waiting too long nothing changed.
Atmosphere: 1
Food: 1
Service: 1
Terri V
Thank you for always getting my coffee just right!! And the notes on my coffee always make my day......I was having a rough morning and you just made my day!! Love this place and these beautiful people!!
Atmosphere: 5
Food: 5
Service: 5
Koh Milburn
I order on mobile about 2-3 a week and I usually come in fairly early, somewhere between 5-6:30 am. On the app, it does not allow for special instructions and so when I place my order, I usually have to call or place it right before going through the drive through (which I am sure is annoying for them). But I always get the same thing Grande Mocha Frap Double Shot Double Blended (special instructions: whipped blended in). In a world where everyone “needs their coffee” before they are kind or “gen z customer service” taking over, I am surprised to see this particular Starbucks is one of the friendliest, most helpful, prompt, and consistent business I venture to. I have not met a single employee here who doesn’t fit this description. There is usually at least one and I can point them out. But here, I cannot. Unless they don’t usually work at the window (I rarely go inside). Today, I went through the drive thru and Jordan recognized my name and order. He already knew what I was going to ask and I was extremely impressed. It seems like such a small thing but, as I am autistic and very routine based, this is a huge struggle for me and the timing always stresses me out. “Am I going to make it in time for them to blend my whip in before I get there so I don't annoy them with the correction?” For folks like us with severe OCD in this regard, it can make or break our morning (silly, I know). But I just wanted to thank Mr. Jordan and the rest of the staff at Starbucks for always being so pleasant as I am sure your clientele isn’t always. Thank you for being one of the only establishments in this town that does not invoke crippling anxiety when I show up with ridiculous expectations and needs.
Atmosphere: 5
Food: 5
Service: 5
Kirsten Teague
The only reason i'm even giving 2 stars is because it's starbucks and they make good coffee.But this morning, I went to order the same drink that I order every single morning, and they told me that they couldn't put no.Ice in it which is what I do.Every.single. morning so that I can save it for my brother for when he wakes up for his shift.But they put ice in it anyway.Saying that they couldn't not put ice in it.Make that make sense for me.Every other starbucks does it for me, just fine. Get better staff, seems this is an ongoing issue with staff not doing what they're supposed to.
Atmosphere: 2
Food: 3
Service: 2
U Sal
These people can't be bothered to make a drink properly. Strawberry frap coming out like Strawberry gogurt. Ask for something simple if you come here, talk slowly.
Love that place I go there every morning before work
Atmosphere: 5
Food: 5
Service: 5
Javier Jaimes-P.
This people will make you regret tipping them through the drive thru. I asked for a venti looks like they just added more ice to make the cup look full
Atmosphere: 1
Food: 1
Service: 1
Denise Agosto
I won't be coming here again every time I go to this location they never add what I ask for and I even tell them that as I order and still they dont add it. Smh won't be going back.
Laura Roquemore
Coffee was as expected. Ordered 2 drinks to go at 3pm. It seemed to be a shift change. Only 1 other customer in store. Staff didn't acknowledge us standing there until I was about to walk out. The restaurant was a mess and needed attention. It took an exceptionally long time to get both our drinks and the lady before us to get hers. I was tempted to just leave and would have if I had not already paid. I will remember not to stop by this location in the future.
RUDE TO A DISABLED PERSON.
I am in a wheelchair, I had my wheelchair broken down in my car which was obvious. They were so rude on top of that to someone emotionally/physically vulnerable.
Backstory: Starbucks now wants to charge you for waters with berry inclusions as a full sized drink. That’s fraud plain and simple. A $1.37 for water and a scoop of dried fruit shouldn’t be upped to $5. On top of that the MANAGER guy with pierced nose and scruffy face was the rudest man I’ve ever met. His barista tried to not scam me and he comes in all high and mighty “talking about policy”, like sir? I’m willing to pay for that plus a $6 drink and I’m not homeless? I’m not soliciting infront of your business? or doing the things that are the reason for that “policy”. He needs to take a few classes in customer service & communication sad to see that’s the manager showing an example to all these younger girls that THAT attitude is okay.
Atmosphere: 1
Food: 2
Service: 1
Iced Coffee with protein cold foam just as I ordered. Yum!
Service: 5
Apparently this location closes before the time listed online. We thought we made it, only to be told no. Disappointing.
Service: 1
Waited 30 minutes to get an order of two coffees! Too slow and after asking them to prepare the order soon as we’re waiting too long nothing changed.
Atmosphere: 1
Food: 1
Service: 1
Thank you for always getting my coffee just right!! And the notes on my coffee always make my day......I was having a rough morning and you just made my day!! Love this place and these beautiful people!!
Atmosphere: 5
Food: 5
Service: 5
I order on mobile about 2-3 a week and I usually come in fairly early, somewhere between 5-6:30 am. On the app, it does not allow for special instructions and so when I place my order, I usually have to call or place it right before going through the drive through (which I am sure is annoying for them). But I always get the same thing Grande Mocha Frap Double Shot Double Blended (special instructions: whipped blended in). In a world where everyone “needs their coffee” before they are kind or “gen z customer service” taking over, I am surprised to see this particular Starbucks is one of the friendliest, most helpful, prompt, and consistent business I venture to. I have not met a single employee here who doesn’t fit this description. There is usually at least one and I can point them out. But here, I cannot. Unless they don’t usually work at the window (I rarely go inside). Today, I went through the drive thru and Jordan recognized my name and order. He already knew what I was going to ask and I was extremely impressed. It seems like such a small thing but, as I am autistic and very routine based, this is a huge struggle for me and the timing always stresses me out. “Am I going to make it in time for them to blend my whip in before I get there so I don't annoy them with the correction?” For folks like us with severe OCD in this regard, it can make or break our morning (silly, I know). But I just wanted to thank Mr. Jordan and the rest of the staff at Starbucks for always being so pleasant as I am sure your clientele isn’t always. Thank you for being one of the only establishments in this town that does not invoke crippling anxiety when I show up with ridiculous expectations and needs.
Atmosphere: 5
Food: 5
Service: 5
The only reason i'm even giving 2 stars is because it's starbucks and they make good coffee.But this morning, I went to order the same drink that I order every single morning, and they told me that they couldn't put no.Ice in it which is what I do.Every.single. morning so that I can save it for my brother for when he wakes up for his shift.But they put ice in it anyway.Saying that they couldn't not put ice in it.Make that make sense for me.Every other starbucks does it for me, just fine. Get better staff, seems this is an ongoing issue with staff not doing what they're supposed to.
Atmosphere: 2
Food: 3
Service: 2
These people can't be bothered to make a drink properly. Strawberry frap coming out like Strawberry gogurt. Ask for something simple if you come here, talk slowly.
Atmosphere: 1
Food: 1
Service: 1
One of my favorite Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Delicious but expensive.
Atmosphere: 5
Service: 5
Restaurantji Recommends
Love that place I go there every morning before work
Atmosphere: 5
Food: 5
Service: 5
This people will make you regret tipping them through the drive thru. I asked for a venti looks like they just added more ice to make the cup look full
Atmosphere: 1
Food: 1
Service: 1
I won't be coming here again every time I go to this location they never add what I ask for and I even tell them that as I order and still they dont add it. Smh won't be going back.
Coffee was as expected. Ordered 2 drinks to go at 3pm. It seemed to be a shift change. Only 1 other customer in store. Staff didn't acknowledge us standing there until I was about to walk out. The restaurant was a mess and needed attention. It took an exceptionally long time to get both our drinks and the lady before us to get hers. I was tempted to just leave and would have if I had not already paid. I will remember not to stop by this location in the future.
Atmosphere: 1
Food: 3
Service: 1
Always consistent. Ok coffee and lattes.
Atmosphere: 5
Food: 4
Service: 5
Loading...