Stood at the window for 20 minutes for a grilled cheese and fries! Then employee got angry I asked how much longer it would take!
Atmosphere: 1
Food: 1
Service: 1
Daniel Hail
Restaurant is old and decrepit looking. Was not clean at all even though there were several employees just kinda wondering around doing nothing.
Atmosphere: 1
Food: 3
Service: 1
Karina Sanchez (Muah Besos)
No wonder this place has a low rating its like every person working here does not want to be here. I stood at the counter for 5 min while staff did not even say 'Hello, I'll be right with you". Oh no the girl at the drive through just stared my way and acted busy. The guy that was supposedly taking care of the counter just ignored me until he had to take my order. Service here sucks 😒, cook was fast but these front counter employees were slow. And ignored customers until they were done with what ever else they thought was priority. These guys stood there the same way and staff could care less. The guys walked out. Business Lost. Dame this blizzard was runny and the guy didn't even flip it. 😒 if I could give zero stars I would.
Atmosphere: 1
Food: 1
Service: 1
Sonny Hiemenz
Bathroom was so disgusting I left. No way in hell I'm ordering food from such a disgusting establishment.
Atmosphere: 1
Food: 1
Service: 1
lorenzo espinoza
Management is obviously very poor here, staff needs to be overhauled at this location, I’ve never felt awkward to order at a fast food chain before plus I’ve ordered here twice and both time I was given the wrong order not to mention the long wait when hardly anyone in line
Atmosphere: 1
Food: 3
Service: 1
Don’t Do it
Trash coming out of the bins, I tried getting ice cream yesterday they said they were out and the employee laughed, I usually go to Coahoma. I use to work here and usually had it ran with only 4 employees including me, they’re slow take forever and their attitudes. This place needs to be shut down or have better management who take pride in their jobs and not only there for a check.
Atmosphere: 1
Food: 1
Service: 1
SmithermanRacing
Workers are horrible, passing through and stopped to eat at 5pm on a Monday....came inside to order and over heard the worker complaining that someone was getting there food to eat inside....so my wife asked if there about to close and the lady responded with well we are shorthanded (we could see 2 employees at least) so I am going to close the lobby, granted we are the only ones inside the lobby and the drive thru had one car in it...we finally receive our food and the worker walks to the front door while a potential customer is driving up to the drive thru and she loudly says no please don't stop here......consider hiring some employees with better work ethics as we pulled up the reviews after leaving and completely agree with the majority of them
Atmosphere: 1
Food: 1
Service: 1
Denisse Olivas
Every single time we come to the drive thru is wait at least 30 minutes to get someone asking for the order and another 20 to 25 minutes to get the order and that is when there is no cars in front of us and barely people inside, they always in a bad mood. I’m done with this place.
Atmosphere: 1
Food: 2
Service: 1
Kirill Chernyshev
It took forever to order and we had to wait for food at least 10 minutes. When we did get our food the lady didn’t even say thank you. We got fries instead of onion rings, we had to wait another 5 minutes to get onion rings. When we FINALLY got the onion rings they were undercooked, the burger tasted dry, and they packed sauces in the worst container possible. The sauce container was cracked and leaking out the sauce.
Atmosphere: 3
Food: 2
Service: 1
arnold maldonado
WOW run out of ground beef for the tacos , really , I'll think twice before I come back again
Your gonna sit in the drive thru for 30 mins before they get up to take your order if your the only car if you come here
Atmosphere: 1
Food: 1
Service: 1
Talia Grove
We waited at the order box for 5 minutes because we were told " it'll be a minute" and thought they were busy. 3 cars behind us, husband parked and went inside to order our blizzards. Took 10 minutes. Those other cars were STILL in line. They saw husband go in, then come out, and they STILL had not been waited on. They drove off. Husband said there were 2 ladies at the grill, and a girl at the counter taking the orders. There were 7 people inside, 4 had food. The man told the girl at counter " you have a customer." She took her time coming to the counter to take husband's order, and the man that was standing there left. Not busy, and not taking drive thru orders. Guess she and the other two don't like having a job, because I witnessed 6 cars drive off. 3 behind us, and then other the that drove up and waited when others drove off. By the reviews on this location, Management obviously does not care, and didn't value their job either. Will NOT be coming back.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Turtle Pecan Cluster
Juan Martinez
Waited 25 minutes at the window for a nasty meal. Live and learn I guess. Warning: don’t go to this location
Atmosphere: 1
Food: 1
Service: 1
Britney Stifflemire
If I could give this place a 0 star, I would. We usually drive to Coahoma (because of previous horrible experience at Big Spring location), but their ice cream machine was broke, so we decided to give Big Spring another shot. Well, that was a bad choice - the order board was broken (there was a sign stating so), so we pulled up to the window to order. The employee(s) yelled at us through the shut window (which we couldn't understand what was said) and then just ignored us instead of opening the window and communicating like grown adults and a respectful establishment. They don't close til 10pm so I'm not sure what the issue was. We waited for a bit, thinking maybe they were just busy, but nope. They were standing around talking, and an employee (thinking she was the manager) looked directly at us and then just kept ignoring, so we took our business elsewhere. Do yourself a favor and go to Coahoma or even Sonic if needed, but don't waste your time at this location.
Atmosphere: 1
Food: 1
Service: 1
Randy Ferguson
I read all of the reviews while getting gas next door, but I was pleasantly surprised when I ordered. I was helped at the drive thru quickly, and my food, blizzard, and drinks all came out in a snap. The staff were very friendly! I greeted the staff with a smile, and they did the same right back.
Stood at the window for 20 minutes for a grilled cheese and fries! Then employee got angry I asked how much longer it would take!
Atmosphere: 1
Food: 1
Service: 1
Restaurant is old and decrepit looking. Was not clean at all even though there were several employees just kinda wondering around doing nothing.
Atmosphere: 1
Food: 3
Service: 1
No wonder this place has a low rating its like every person working here does not want to be here. I stood at the counter for 5 min while staff did not even say 'Hello, I'll be right with you". Oh no the girl at the drive through just stared my way and acted busy. The guy that was supposedly taking care of the counter just ignored me until he had to take my order. Service here sucks 😒, cook was fast but these front counter employees were slow. And ignored customers until they were done with what ever else they thought was priority. These guys stood there the same way and staff could care less. The guys walked out. Business Lost. Dame this blizzard was runny and the guy didn't even flip it. 😒 if I could give zero stars I would.
Atmosphere: 1
Food: 1
Service: 1
Bathroom was so disgusting I left. No way in hell I'm ordering food from such a disgusting establishment.
Atmosphere: 1
Food: 1
Service: 1
Management is obviously very poor here, staff needs to be overhauled at this location, I’ve never felt awkward to order at a fast food chain before plus I’ve ordered here twice and both time I was given the wrong order not to mention the long wait when hardly anyone in line
Atmosphere: 1
Food: 3
Service: 1
Trash coming out of the bins, I tried getting ice cream yesterday they said they were out and the employee laughed, I usually go to Coahoma. I use to work here and usually had it ran with only 4 employees including me, they’re slow take forever and their attitudes. This place needs to be shut down or have better management who take pride in their jobs and not only there for a check.
Atmosphere: 1
Food: 1
Service: 1
Workers are horrible, passing through and stopped to eat at 5pm on a Monday....came inside to order and over heard the worker complaining that someone was getting there food to eat inside....so my wife asked if there about to close and the lady responded with well we are shorthanded (we could see 2 employees at least) so I am going to close the lobby, granted we are the only ones inside the lobby and the drive thru had one car in it...we finally receive our food and the worker walks to the front door while a potential customer is driving up to the drive thru and she loudly says no please don't stop here......consider hiring some employees with better work ethics as we pulled up the reviews after leaving and completely agree with the majority of them
Atmosphere: 1
Food: 1
Service: 1
Every single time we come to the drive thru is wait at least 30 minutes to get someone asking for the order and another 20 to 25 minutes to get the order and that is when there is no cars in front of us and barely people inside, they always in a bad mood. I’m done with this place.
Atmosphere: 1
Food: 2
Service: 1
It took forever to order and we had to wait for food at least 10 minutes. When we did get our food the lady didn’t even say thank you. We got fries instead of onion rings, we had to wait another 5 minutes to get onion rings. When we FINALLY got the onion rings they were undercooked, the burger tasted dry, and they packed sauces in the worst container possible. The sauce container was cracked and leaking out the sauce.
Atmosphere: 3
Food: 2
Service: 1
WOW run out of ground beef for the tacos , really , I'll think twice before I come back again
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Your gonna sit in the drive thru for 30 mins before they get up to take your order if your the only car if you come here
Atmosphere: 1
Food: 1
Service: 1
We waited at the order box for 5 minutes because we were told " it'll be a minute" and thought they were busy. 3 cars behind us, husband parked and went inside to order our blizzards. Took 10 minutes. Those other cars were STILL in line. They saw husband go in, then come out, and they STILL had not been waited on. They drove off. Husband said there were 2 ladies at the grill, and a girl at the counter taking the orders. There were 7 people inside, 4 had food. The man told the girl at counter " you have a customer." She took her time coming to the counter to take husband's order, and the man that was standing there left. Not busy, and not taking drive thru orders. Guess she and the other two don't like having a job, because I witnessed 6 cars drive off. 3 behind us, and then other the that drove up and waited when others drove off. By the reviews on this location, Management obviously does not care, and didn't value their job either. Will NOT be coming back.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Turtle Pecan Cluster
Waited 25 minutes at the window for a nasty meal.
Live and learn I guess.
Warning: don’t go to this location
Atmosphere: 1
Food: 1
Service: 1
If I could give this place a 0 star, I would.
We usually drive to Coahoma (because of previous horrible experience at Big Spring location), but their ice cream machine was broke, so we decided to give Big Spring another shot. Well, that was a bad choice - the order board was broken (there was a sign stating so), so we pulled up to the window to order. The employee(s) yelled at us through the shut window (which we couldn't understand what was said) and then just ignored us instead of opening the window and communicating like grown adults and a respectful establishment. They don't close til 10pm so I'm not sure what the issue was. We waited for a bit, thinking maybe they were just busy, but nope. They were standing around talking, and an employee (thinking she was the manager) looked directly at us and then just kept ignoring, so we took our business elsewhere.
Do yourself a favor and go to Coahoma or even Sonic if needed, but don't waste your time at this location.
Atmosphere: 1
Food: 1
Service: 1
I read all of the reviews while getting gas next door, but I was pleasantly surprised when I ordered. I was helped at the drive thru quickly, and my food, blizzard, and drinks all came out in a snap. The staff were very friendly! I greeted the staff with a smile, and they did the same right back.
Atmosphere: 4
Food: 4
Service: 5
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