Popeyes Louisiana Kitchen

Didn't have sweet tea and seemed bothered that I asked for it. Then their pink lemonade was hooked up to Hawaiian punch. But it's Big Spring fast food. Probably the worst ran town for fast food. Horrible customer service throughout Big Spring, Tx.

Atmosphere: 3

Food: 5

Service: 1

Did have anything i ordered. Including the sweet tea.

Atmosphere: 1

Food: 1

Service: 1

The food was fresh and good and the place was clean

I ordered the spicy chicken sandwich but i think they forgot the sauce cause ive eaten it many times before and swore it came with mayo on it.

Atmosphere: 3

Food: 5

Service: 4

Do yourself a favor and don’t eat here.

Atmosphere: 1

Food: 1

Service: 1

If I could give them no stars, I would. My husband picked up Popeye's on the way home yesterday. Both our meals should have came with biscuits, either of them did. My shrimp tackle box should have had dipping sauce, it did not. We did not get drinks because supposedly their machine was down. We both have diarrhea since earlier this morning. All of that for almost $40. Complete waste of money! Worst experience we've ever had with a Popeye's.

Food: 1

Service: 1

Waited about 30 minutes to get to the counter, then about 20 minutes more!
Just to get a 3pc tender and a 5pc tender meal!
Worst Service anyone can receive!
After waiting that long, all I wanted was our meal.... Very upsetting 😡 😞 😢

Atmosphere: 1

Food: 2

Service: 1

One of the most overpriced fried chicken places I have ever seen

Atmosphere: 1

Food: 1

Service: 1

Big W customer service! Thanks guys

Atmosphere: 5

Food: 5

Service: 5

Great customer service from both the manager and the employees. My food is always hot and fresh really enjoyed this Popeyes. Will come again soon

Atmosphere: 5

Food: 5

Service: 5

Shift lead on night shift, brown haired short women has a HORRIBLE ATTITUDE. She's very rude to customers and the staff. She literally got into it with customers and arguing for no reason with a nasty look on her face like the world owes her something. We've all worked in customer service before and if she hates her job that bad then get a new one. We brought it up to the employees at the full desk. And they said they've have multiple complaints on her. She's needs a attitude check

Atmosphere: 1

Service: 1

Customer service -1
Food -1
Charges 78$ - Received in products like 45$ because the young girl was serving the food like if I didn’t pay, treating me like trash and being rude with an old man and me.

That’s place that you don’t wanna go. Don’t waste your money and integrity there.

Atmosphere: 1

Food: 1

Service: 1

Decent food, dirty tables and rude employees. Asked for extra sauce when I ordered food came out missing items and sauce employee insisted my combo did not come with a biscuit (despite the sign saying all combos do) and was rude and wanted me to get back in line and pay $0.49 for the extra sauces I specifically requested when I ordered. Ironic that they are worried about .49 when as I sat here eating I heard them giving away chicken.

Atmosphere: 1

Food: 3

Service: 1

So slow. 12pieces wings for 1hour.

Atmosphere: 1

Food: 3

Service: 1

Rudest "manager" ever. If you don't have customer service skills.. you need a new job

Atmosphere: 1

Food: 3

Service: 1