Starbucks
801 I-20 Frontage Rd, Big Spring
(325) 436-4585
Recent Reviews
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Wait was long. Customers service was great, but it took a while. Just another average Starbucks.
Atmosphere: 4
Food: 4
Service: 4
Have to pay for child's no outside glasses allowed in guessing :)
Atmosphere: 5
Food: 5
Service: 5
Love it !!!
Atmosphere: 5
Food: 5
Service: 5
Coffee is always great
Atmosphere: 5
Food: 5
Service: 5
⭐️⭐️⭐️⭐️
Atmosphere: 4
Food: 4
Service: 4
From someone that travels, the world for work and spends thousands of dollars a year at Starbucks all over the world. This is one of the worst locations I’ve ever been to. The young ladies were trying, but the guy with the long Afro hair in a ponytail should not be in his apparent position. I placed a mobile order while more than 15 minutes away, arrived and was the only loan car in the entire drive-through with no one inside and was told to wait for five minutes before anyone even spoke with me and then another 10 or 15 minutes while they did whatever they did besides preparing my drinks. Save your money or go to seven brew down the street or somewhere that cares
Waited in the drive through line for over 45 minutes for 1 single coffee.
Atmosphere: 5
Food: 5
Service: 1
So I went in to get my coffee this morning, well first I drove through but I backed out because there was something really wrong in the Drive-Thru today. The store was busy so as I walked in I saw a table of Starbucks employees I found out they were managers now this store was busy and all the managers were sitting at the table talking. Instead of helping their team get it together they were sitting there talking! Now no meeting is more important than making the store move smoothly am I right!
Food: 1
Service: 2
Recommended dishes: Pastries
There should be a disclaimer on this Starbucks as soon as you walk in to expect a wait
of 20 to 30 minutes for three drinks. Absolutely ridiculous. I will certainly avoid this location.
Atmosphere: 4
Food: 3
Service: 1
Decent coffee
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
November 16, 2025
3:00 pm
I've driven past here in the past and either the drive-thru line was too long or the parking was full. This time I managed to get a spot.
Again, I'm buying something I don't need and shouldn't get...yet, here I am.
The young lady at the counter was nice and the wait time for my order was reasonably given how busy the place was.
There isn't really much to say about my experience here. My order was made correctly, the wait time was reasonably, the restroom was clean, the store retail area was clean, the supply area was stocked.
All was well.
Atmosphere: 5
Food: 5
Service: 5
This is obviously a busy location. They need more help to keep up. 20 minutes is too long for a mobile order and the drive thru traffic was well out in to the side street.
I order the same drink every stop (several times a week). My coffee lacked any flavor of caramel and since it’s a caramel macchiato, that matters. Bummer stop.
No interaction with staff at all.
Atmosphere: 2
Food: 2
Service: 3
Very fast
Iced coffe, oo water down, even with an extra shot of expreso tastes water down
Atmosphere: 4
Food: 3
Service: 4
I came here on my way to Dallas. I waited at the drive thru for a ridiculous amount of time and received 2 wrong orders. So the line was long. I thought ok, I'll go inside. I ordered the drink I wanted. Again waited a ridiculous amount of time. As I watched the guy with the beautiful hair, working while the young ladies did nothing. I even saw the girl at the window that had gotten my order wrong. Sitting on the counter. So I decided. To ask for a refund. I was talking to the girl refunding me. She behaved as though. It wasn't a problem and she didn't care. I'll never go here again. 0/10 NEVER RECOMMEND
Atmosphere: 1
Service: 1
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