Kirsten was there today. Bad bad attitude. Guest service is not her strong suit.
Atmosphere: 1
Service: 1
Juan Casique
paying so much for my drink and it not even all the way filled up
Atmosphere: 3
Food: 3
Service: 3
Barbara Zamora
Ordered a blender mocha flavor. It was very strong and they took very long. I was at the window for about 15 minutes before another car pulled up behind me
Atmosphere: 1
Food: 1
Service: 1
Ed Stricker
I LOVE Dunkin coffee. It look forward to it all morning, but I have to find another store other than the one in Boerne. They are nice, but it takes over 10 min to get coffee and they seem to get the order wrong 25% of the time. I want this store to succeed, but they have to do better.
Food: 3
Service: 2
lisa fonseca deleon
Great customer service.
Theresa Chandler
I have gone through the drive thru twice , the same sweet girl named Carrie helped me. So refreshing with her friendly upbeat attitude, makes me want to continue to go because of her positive fun attitude. Great job! The hot hot Chai tea latte is fantastic too!
Atmosphere: 5
Food: 5
Service: 5
V P
Iced coffee is great, the bacon they gave me was burnt.
Sarah Ellsworth
I had gone through the drive thru. And the gentleman who took our order was very friendly, and made me laugh! Great customer service and very speedy service! It was my first time going here, which left a great first impression! I most definitely will come back!
This review is based on visits with my grand daughter. She likes their iced coffee-based drinks. It's her favorite. Her only complaint is that the servers are slow to acknowledge walk-in customers and don't seem very interested doing their job.
Atmosphere: 3
Food: 4
Service: 2
Cody Mackrell
They clean their espresso machine an hour before they close. This has happened to me multiple times and it’s extremely frustrating. I worked in fast food too so I understand wanting to close as quickly as possible but I don’t think it’s fair to your customers to close down certain machines before the store is actually closed.
Atmosphere: 1
Food: 1
Service: 1
Adam N-A
The place was clean, they had what we wanted, and the service was fast. Not much more to ask for from a donut shop. Pretty fantastic in my book as far as donut establishments go.
Atmosphere: 4
Food: 5
Service: 4
Jessica Bartlett
Horrible Manager.. rude, got absolutely nothing right in our order despite my husband telling him they were incorrect, he didn’t care. He didn’t know what was in drinks we were contemplating either. My husband is calling Corporate tomorrow and sending photos but we won’t be back as long as Andrew is the Manager. Worst part is our daughter asking my husband “Daddy, why is he being so mean?” When the Associates are apologizing for the Manager’s behavior, you know it’s horrible.
Misty Anthony
We had a fun evening ice cream run. The kids loved it.
App hard to use. Food was ok not great. Person at window was agitated
Vegetarian options: Not veg or vegan
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Muffins, Coffee Roll, Doughnut
Kirsten was there today. Bad bad attitude. Guest service is not her strong suit.
Atmosphere: 1
Service: 1
paying so much for my drink and it not even all the way filled up
Atmosphere: 3
Food: 3
Service: 3
Ordered a blender mocha flavor. It was very strong and they took very long. I was at the window for about 15 minutes before another car pulled up behind me
Atmosphere: 1
Food: 1
Service: 1
I LOVE Dunkin coffee. It look forward to it all morning, but I have to find another store other than the one in Boerne. They are nice, but it takes over 10 min to get coffee and they seem to get the order wrong 25% of the time. I want this store to succeed, but they have to do better.
Food: 3
Service: 2
Great customer service.
I have gone through the drive thru twice , the same sweet girl named Carrie helped me. So refreshing with her friendly upbeat attitude, makes me want to continue to go because of her positive fun attitude. Great job! The hot hot Chai tea latte is fantastic too!
Atmosphere: 5
Food: 5
Service: 5
Iced coffee is great, the bacon they gave me was burnt.
I had gone through the drive thru. And the gentleman who took our order was very friendly, and made me laugh! Great customer service and very speedy service! It was my first time going here, which left a great first impression! I most definitely will come back!
Atmosphere: 5
Food: 5
Service: 5
Good attitude...
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Doughnut
Restaurantji Recommends
This review is based on visits with my grand daughter. She likes their iced coffee-based drinks. It's her favorite. Her only complaint is that the servers are slow to acknowledge walk-in customers and don't seem very interested doing their job.
Atmosphere: 3
Food: 4
Service: 2
They clean their espresso machine an hour before they close. This has happened to me multiple times and it’s extremely frustrating. I worked in fast food too so I understand wanting to close as quickly as possible but I don’t think it’s fair to your customers to close down certain machines before the store is actually closed.
Atmosphere: 1
Food: 1
Service: 1
The place was clean, they had what we wanted, and the service was fast. Not much more to ask for from a donut shop. Pretty fantastic in my book as far as donut establishments go.
Atmosphere: 4
Food: 5
Service: 4
Horrible Manager.. rude, got absolutely nothing right in our order despite my husband telling him they were incorrect, he didn’t care. He didn’t know what was in drinks we were contemplating either. My husband is calling Corporate tomorrow and sending photos but we won’t be back as long as Andrew is the Manager. Worst part is our daughter asking my husband “Daddy, why is he being so mean?” When the Associates are apologizing for the Manager’s behavior, you know it’s horrible.
We had a fun evening ice cream run. The kids loved it.
Atmosphere: 5
Food: 5
Service: 5
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