Sonic Drive-In

Name: Sonic Drive-In
Address: 651 Paris Rd, Bogata, Texas, 75417, US
Telephone: (430) 251-9929
Price range: $
Rating: 3.1

$ • Fast Food

Hours:
651 Paris Rd, Bogata
(430) 251-9929

About Sonic Drive-In

Sonic Drive-In receives mixed reviews that highlight both significant service challenges and notable efforts to improve. Many customers report very positive experiences, praising the friendly and polite staff who are kind, positive, and customer-friendly. The food is frequently described as hot and fresh, with specific mention of a breakfast burrito being one of the best in a long time. The management and assistant manager, particularly one named Lynette, are commended for being sincere, caring, and good at managing their team, with one manager proactively reaching out to apologize and promise improvement.

However, other experiences are described as the worst and most unprofessional service, citing serious problems. Issues include very long wait times where orders are not completed in the sequence they are received, with perception that friends and family are prioritized over paying customers. There are reports of poor communication and teamwork among staff, stale food like Fritos, and missing condiments. Despite these incidents, some customers believe the store is working on changing things, with a fabulous staff that goes overboard to make orders right. The location is also noted as being clean.