I used to get dominoes all the time when my kids were growing up. But in the span of a few years I'm sorry to say but your pizzas have changed in quality. To be honest they just don't have any taste. We bought 2 pizzas last night (spent about $50), one with all meats and the other with bbq chicken. We drove home and ate on them. The more they cooled the worse they got. I said this last year when I bought a take out pizza from dominoes that I just couldn't do it again but I forgot. Now I'll really remember not to return. I'm sorry to give such a low rating but dominoes has definitely changed something that they use to make these pizzas. The crust gets hard as a bat to eat and there's no seasoning I can taste plus the bbq chicken had very few pieces of chicken. It was mostly tiny chicken pieces with cheese and bbq sauce. Do better dominoes. And lastly when I pulled up to the pick up window, I sat for probably 10 minutes before anyone came to the window. That is also very dissatisfying when you're trying to get your ready pizzas and go.
Atmosphere: 5
Food: 1
Service: 5
Armando Ibarra
I placed an order and they told me after 20 minutes that they had left it on the red chair. I don't have a red chair, it wasn't mine... the map indicated that the driver was close to my house, I went out to receive my order but it didn't arrive, seeing that 30 minutes had already passed since they left the store with my order, I called to see what was happening and it turns out that the driver was in the store waiting for my order to be ready to go out, he told me sorry, there is only one driver, I'm going there, it took another 30 minutes. I placed my order at 10:45 pm, they delivered it to me at 12:00 am...when it arrived I was talking to cancel the order because it was already midnight to eat pizza. And the young man puts me on hold to talk to the Manager. And I never go back to the phone... I tell the driver that I called to cancel and he just tells me... If you want I'll take it but I know you're going to eat it and I'll leave it... I took it because I had already paid... my order was $67:00.
Food: 3
Service: 1
Keyirra Watkins
My food was burnt even my pasta
Atmosphere: 1
Food: 1
Service: 1
Felicia Zubia
Gina should be running this place if she isn't. She was calling orders, making food, greeting customers, and cheering her team on for working hard during a rush. She has great leadership skills and that deserves to be recognized. First time in the location and I will now be a regular because of how great she was.
Atmosphere: 5
Food: 5
Service: 5
Kim Lahr
Just spent $40 on a large pizza and choc chip cookies. Very disappointed. Gave me thin crust when I had ordered N.Y. Pizza was lukewarm and tasted like it had been sitting around the store for awhile. Will not order again from Dominos.
Food: 2
Service: 4
Ashley Lehmann
Have a friend that works here great service
Atmosphere: 4
Food: 5
Service: 5
Sharon Christoferson
I would just like to say that we place an order (Richard Bickerstaff) at your establishment 2 to 3 times a week usually. We just want to let you know that order #426 that we placed on 10/7/24 at 2:19pm was the best pizza we have ever had not just from y’all, but from all of the pizza places around Bellville, Sealy and Brenham. Everything about the pizza was superb! Keep up the good work. Thank you?☺️?
I clicked on philli cheesecake with extra cheese and hamburger and I got extra cheese and hamburger only
Atmosphere: 1
Food: 1
Service: 5
British
I was a manager at this store that came in to get an order during the whole altercation from the last review this store got. The manager on duty was fairly busy, I called the GM to let him know what happened and so we can reviewed camera footage of the incident. The lady sat at the window for less than 5 mins watching this manager not only almost drop 1 but almost 3 items out the oven during that time. Then came inside with an attitude, asked her if she was the only one here working, the manager let her know yes I'm sorry both my drivers are out and ive had orders. Then the lady rudely tells her to give her food to her so the manager continued to go get dough and was a bout to grab her order off the rack before the lady was like I don't even want it. What's corporate number? She then was informed we were not corporate. Then she proceeded to ask for the managers name and his phone number which is personal information we can't divulge to customers unless he has given us permission to. Continued to get irate with her using cursing and derogatory words at her the whole time. The manager was being nice and polite the whole time and the customer was not. She was also spoke with on how to deal with customers in the future that don't know how to conduct themselves in a business when they go to visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lava Cake, Pepperoni Pizza
Whitney Guillory
The worst customer service !!!!!!! I placed an order online . When i pull up to the window no one comes to the window. So i look around to at least see if it is busy, it is not . So i finally decide to go in after sitting in the drive thru for almost 20 minutes!!!!!!! I go inside and ask the worker if she had any help. She rudely throws the pizza dough on the counter and says “ both my drivers are out “ i ask her to just give me my food . She continues to walk to the back i’m assuming where the employees be . She then walks back to the pizza oven still not giving me my food. So by now I'm asking for her managers name and the store number and her name as well. She then tells me she can’t give it to because it is private information!!! She then says that she doesn’t have a manager. I then tell her this is privately owned from What the door says. She then says there isn’t a manager from the store. I told her i would be back until i found out who the manager is. The staff then tells me to call 1-800 domino’s . I will never do business with this restaurant again!!! I will be contacting the BBB and reviewing on yelp!!!!!! The worst customer service ever !!!!
I usually pick up a pizza at this location when between Austin and Houston. I've been always left very satisfied from Clay and his outstanding service. The food is always on point, clean location, and always looking forward stopping by. Thank you, Clay and this Brenham Domino's team!
Atmosphere: 5
Food: 5
Service: 5
Nathan Neumann
Good pizza fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
Jack Lyle
Put my order in before 6:00 p.m. I got my pizza at 7:05 p.m. all because of a large order that was put in the day before and management failed to complete the order before they picked it up today so we all had to wait poor management poor leadership won't be back there's three good pizza places right around the corner they will be getting my business
Bill Giese
Waited over 35 minutes for somebody to answer to order a pizza
I used to get dominoes all the time when my kids were growing up. But in the span of a few years I'm sorry to say but your pizzas have changed in quality. To be honest they just don't have any taste. We bought 2 pizzas last night (spent about $50), one with all meats and the other with bbq chicken. We drove home and ate on them. The more they cooled the worse they got. I said this last year when I bought a take out pizza from dominoes that I just couldn't do it again but I forgot. Now I'll really remember not to return. I'm sorry to give such a low rating but dominoes has definitely changed something that they use to make these pizzas. The crust gets hard as a bat to eat and there's no seasoning I can taste plus the bbq chicken had very few pieces of chicken. It was mostly tiny chicken pieces with cheese and bbq sauce. Do better dominoes. And lastly when I pulled up to the pick up window, I sat for probably 10 minutes before anyone came to the window. That is also very dissatisfying when you're trying to get your ready pizzas and go.
Atmosphere: 5
Food: 1
Service: 5
I placed an order and they told me after 20 minutes that they had left it on the red chair. I don't have a red chair, it wasn't mine... the map indicated that the driver was close to my house, I went out to receive my order but it didn't arrive, seeing that 30 minutes had already passed since they left the store with my order, I called to see what was happening and it turns out that the driver was in the store waiting for my order to be ready to go out, he told me sorry, there is only one driver, I'm going there, it took another 30 minutes. I placed my order at 10:45 pm, they delivered it to me at 12:00 am...when it arrived I was talking to cancel the order because it was already midnight to eat pizza. And the young man puts me on hold to talk to the Manager. And I never go back to the phone... I tell the driver that I called to cancel and he just tells me... If you want I'll take it but I know you're going to eat it and I'll leave it... I took it because I had already paid... my order was $67:00.
Food: 3
Service: 1
My food was burnt even my pasta
Atmosphere: 1
Food: 1
Service: 1
Gina should be running this place if she isn't. She was calling orders, making food, greeting customers, and cheering her team on for working hard during a rush. She has great leadership skills and that deserves to be recognized. First time in the location and I will now be a regular because of how great she was.
Atmosphere: 5
Food: 5
Service: 5
Just spent $40 on a large pizza and choc chip cookies. Very disappointed. Gave me thin crust when I had ordered N.Y. Pizza was lukewarm and tasted like it had been sitting around the store for awhile. Will not order again from Dominos.
Food: 2
Service: 4
Have a friend that works here great service
Atmosphere: 4
Food: 5
Service: 5
I would just like to say that we place an order (Richard Bickerstaff) at your establishment 2 to 3 times a week usually. We just want to let you know that order #426 that we placed on 10/7/24 at 2:19pm was the best pizza we have ever had not just from y’all, but from all of the pizza places around Bellville, Sealy and Brenham. Everything about the pizza was superb! Keep up the good work. Thank you?☺️?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza, Chicken Wings, Pretzel
I clicked on philli cheesecake with extra cheese and hamburger and I got extra cheese and hamburger only
Atmosphere: 1
Food: 1
Service: 5
I was a manager at this store that came in to get an order during the whole altercation from the last review this store got. The manager on duty was fairly busy, I called the GM to let him know what happened and so we can reviewed camera footage of the incident. The lady sat at the window for less than 5 mins watching this manager not only almost drop 1 but almost 3 items out the oven during that time. Then came inside with an attitude, asked her if she was the only one here working, the manager let her know yes I'm sorry both my drivers are out and ive had orders. Then the lady rudely tells her to give her food to her so the manager continued to go get dough and was a bout to grab her order off the rack before the lady was like I don't even want it. What's corporate number? She then was informed we were not corporate. Then she proceeded to ask for the managers name and his phone number which is personal information we can't divulge to customers unless he has given us permission to. Continued to get irate with her using cursing and derogatory words at her the whole time. The manager was being nice and polite the whole time and the customer was not. She was also spoke with on how to deal with customers in the future that don't know how to conduct themselves in a business when they go to visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lava Cake, Pepperoni Pizza
The worst customer service !!!!!!! I placed an order online . When i pull up to the window no one comes to the window. So i look around to at least see if it is busy, it is not . So i finally decide to go in after sitting in the drive thru for almost 20 minutes!!!!!!! I go inside and ask the worker if she had any help. She rudely throws the pizza dough on the counter and says “ both my drivers are out “ i ask her to just give me my food . She continues to walk to the back i’m assuming where the employees be . She then walks back to the pizza oven still not giving me my food. So by now I'm asking for her managers name and the store number and her name as well. She then tells me she can’t give it to because it is private information!!! She then says that she doesn’t have a manager. I then tell her this is privately owned from
What the door says. She then says there isn’t a manager from the store. I told her i would be back until i found out who the manager is. The staff then tells me to call 1-800 domino’s . I will never do business with this restaurant again!!! I will be contacting the BBB and reviewing on yelp!!!!!! The worst customer service ever !!!!
Atmosphere: 1
Service: 1
Restaurantji Recommends
The general manager of the store is really cool….
Atmosphere: 5
Food: 5
Service: 5
I usually pick up a pizza at this location when between Austin and Houston. I've been always left very satisfied from Clay and his outstanding service. The food is always on point, clean location, and always looking forward stopping by. Thank you, Clay and this Brenham Domino's team!
Atmosphere: 5
Food: 5
Service: 5
Good pizza fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
Put my order in before 6:00 p.m. I got my pizza at 7:05 p.m. all because of a large order that was put in the day before and management failed to complete the order before they picked it up today so we all had to wait poor management poor leadership won't be back there's three good pizza places right around the corner they will be getting my business
Waited over 35 minutes for somebody to answer to order a pizza
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