The atmosphere and service is great. I ordered the brown sugar milk tea and it just seemed a little watered down. Also, they were out of tapioca (boba), so they gave me popping boba, they didn't give me an option on what flavour of popping boba so they just gave me grape flavour.
Atmosphere: 5
Service: 5
Lyn
If you're ordering online for boba drinks, don't. Go in person.Their response to the options we chose when we went to pick it up was "we don't have genmaicha" and "you must've been on another place's website" (we were on theirs) and that they only had four of the boba/jelly options that were listed on their ordering website and in their menus on their site directly.The boba teas we got were good though. But apparently there aren't actually any options like grass jelly or basil seeds.
Food: 5
Alexa Fiore
Great food and drinks!! And the service was good!! :)
Atmosphere: 5
Food: 5
Service: 5
Candace Romero
Drinks are subpar at best. Had the Taro Milk tea with black boba and it tasted like water. The lady brings out my drinks and says she made it less sweet for me. I asked her why bc I wanted it normal. She said she heard me ask if another tea was sweet and decided to make it less sweet for me. I told her no I wanted normal, how they originally make it and they acted like they had no idea what I meant so I paid almost $14 for 2 teas that taste like glorified water. If you want good fortune and tea, do yourself a favor & skip this place!
Atmosphere: 1
Service: 1
Alex S
I paid $5.25 for a cup of ice. The coffee is definitely less than 3oz….this is the worst coffee I’ve ever had, so as well the worst customer service.
John Martin
Ran out of tea but the fruit punch was very good. Shout-out to the guy doing evening shift this Friday night
Carrie
So friendly, and polite. I recently moved here, and today was my second time going to Fortune Tea. The same woman took care of me each time. Today, she remembered what my husband had ordered (which was great, because he wasn't with me). Fantastic service, I plan to go for lunch or dinner soon.
Jack Balog
First impression as I walked in was that it’s a clean and has a young/modern themed feel with plenty of spacing and seating. I enjoyed the vibe and could see this place for group outings or even just “me time”. Food is great; I had the beef pho and although the price range is a little higher for pho ($13) it did come in a good size dish. Service was good, though I could have been checked in on more (only once whenever my food was brought over). Other than that, I enjoyed my visit and plan to come back again.
Johnocerous
Ran out of tea but the fruit punch was very good. Shout-out to the guy doing evening shift this Friday night
The Boba and the atmosphere are delightful. I'm always blown away by their customer service. They always have everything ready when I order online. They make sure to keep it nice and cold once they have the drinks ready. I've been ordering non-stop from them since they opened. I'm so grateful they opened here in Brenham it's just want we needed!! If I could rate them more than 5 stars I defintley would. I hope they keep up the great customer service and the amazing atmosphere. Thank you!!!
Francheska
Terrible customer service, slow and don’t seem to know their own menu
Susie Gonzalez
Neat. Clean. Natalee was very friendly and their teas a re delicious and also the Vietnames coffee.
Mollie Patrick
I’ve tried to give this place the benefit of the doubt, but literally every time I come there’s been terrible customer service.
The atmosphere and service is great. I ordered the brown sugar milk tea and it just seemed a little watered down. Also, they were out of tapioca (boba), so they gave me popping boba, they didn't give me an option on what flavour of popping boba so they just gave me grape flavour.
Atmosphere: 5
Service: 5
If you're ordering online for boba drinks, don't. Go in person.Their response to the options we chose when we went to pick it up was "we don't have genmaicha" and "you must've been on another place's website" (we were on theirs) and that they only had four of the boba/jelly options that were listed on their ordering website and in their menus on their site directly.The boba teas we got were good though. But apparently there aren't actually any options like grass jelly or basil seeds.
Food: 5
Great food and drinks!! And the service was good!! :)
Atmosphere: 5
Food: 5
Service: 5
Drinks are subpar at best. Had the Taro Milk tea with black boba and it tasted like water. The lady brings out my drinks and says she made it less sweet for me. I asked her why bc I wanted it normal. She said she heard me ask if another tea was sweet and decided to make it less sweet for me. I told her no I wanted normal, how they originally make it and they acted like they had no idea what I meant so I paid almost $14 for 2 teas that taste like glorified water. If you want good fortune and tea, do yourself a favor & skip this place!
Atmosphere: 1
Service: 1
I paid $5.25 for a cup of ice. The coffee is definitely less than 3oz….this is the worst coffee I’ve ever had, so as well the worst customer service.
Ran out of tea but the fruit punch was very good. Shout-out to the guy doing evening shift this Friday night
So friendly, and polite. I recently moved here, and today was my second time going to Fortune Tea. The same woman took care of me each time. Today, she remembered what my husband had ordered (which was great, because he wasn't with me). Fantastic service, I plan to go for lunch or dinner soon.
First impression as I walked in was that it’s a clean and has a young/modern themed feel with plenty of spacing and seating. I enjoyed the vibe and could see this place for group outings or even just “me time”. Food is great; I had the beef pho and although the price range is a little higher for pho ($13) it did come in a good size dish. Service was good, though I could have been checked in on more (only once whenever my food was brought over). Other than that, I enjoyed my visit and plan to come back again.
Ran out of tea but the fruit punch was very good. Shout-out to the guy doing evening shift this Friday night
Delicious
Restaurantji Recommends
The Boba and the atmosphere are delightful. I'm always blown away by their customer service. They always have everything ready when I order online. They make sure to keep it nice and cold once they have the drinks ready. I've been ordering non-stop from them since they opened. I'm so grateful they opened here in Brenham it's just want we needed!! If I could rate them more than 5 stars I defintley would. I hope they keep up the great customer service and the amazing atmosphere. Thank you!!!
Terrible customer service, slow and don’t seem to know their own menu
Neat. Clean. Natalee was very friendly and their teas a re delicious and also the Vietnames coffee.
I’ve tried to give this place the benefit of the doubt, but literally every time I come there’s been terrible customer service.
Iced Viet Coffee excellent. Come try
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