I placed my order on the app, waited in line for over 20 minutes, and then the employee finally told me they didn't have my drink and that I should choose something else. What? Why isn't the app updated? Why don't they tell you from the first window that your coffee option is sold out? Why wait until the end to tell you this? And they take another 5 minutes to make your drink.
Atmosphere: 1
Food: 4
Service: 1
Cheryl Mays
The staff are very friendly, and quick to correct your drink if the staff made a mistake. I love our STARBUCKS, one store is not enough, we need 2. One on the other side of town.
Atmosphere: 5
Food: 5
Service: 5
Vincent Russo
Ridiculous wait time for not a busy time . . They only focus on drive thru customers. Myself and and 4 other customers others have been waiting for our drinks for 30 minutes.
Ebony Peters
The coffee is terrible. Customer service is horrible.7 Brew and Dutch are wayyyyy better
Atmosphere: 1
Food: 1
Service: 1
Izzy Izz
@My favorite Starbucks for a Salted Caramel Cold Brew-Trenta- always PErrrrrrrr-fect here!!! 😋
Atmosphere: 5
Food: 5
Service: 5
Peter Makar
Awesome atmosphere and clean location
Atmosphere: 5
Food: 5
Service: 5
angela
I’ve been in big cities and in smaller cities than Brenham that have Starbucks and none of them take this long. I’ve waited almost an hour on multiple occasions for my drink. The few times I’ve sat inside the service was incredibly rude and made me never want to come back. The food is always fine but also upon waiting so long a lot of times my drinks were messed up or melted.
Atmosphere: 2
Food: 5
Service: 2
Heather Vogl
Dad to say but there is always an Extremely long wait. Even with several baristas YOU WILL WAIT!!!
Atmosphere: 5
Food: 3
Service: 3
Marie ayers
Wonderful staff,and perfect coffee
Atmosphere: 5
Food: 5
Service: 5
Callista Weiss
The manager delivered my coffee to me in the cafe and made polite conversation while he made my drink. The amazing barista in the drive thru multi-tasked to take my order and grind my coffee for me, all while maintaining a positive attitude and warm smile. Overall, it was a wonderful Starbucks experience. Bathrooms were clean and stocked. We will be returning soon!
The coffee is always perfect and the baristas are super friendly.🙂
Atmosphere: 5
Food: 5
Service: 5
Izzy Smith
I am LOVING my Venti SALTED Cream cold brew!!! They made me the last one. Amazingly kind staff🥰 Staff had Great perkiness, and made me smile. -Mimi-
I placed my order on the app, waited in line for over 20 minutes, and then the employee finally told me they didn't have my drink and that I should choose something else. What? Why isn't the app updated? Why don't they tell you from the first window that your coffee option is sold out? Why wait until the end to tell you this? And they take another 5 minutes to make your drink.
Atmosphere: 1
Food: 4
Service: 1
The staff are very friendly, and quick to correct your drink if the staff made a mistake. I love our STARBUCKS, one store is not enough, we need 2. One on the other side of town.
Atmosphere: 5
Food: 5
Service: 5
Ridiculous wait time for not a busy time . . They only focus on drive thru customers. Myself and and 4 other customers others have been waiting for our drinks for 30 minutes.
The coffee is terrible. Customer service is horrible.7 Brew and Dutch are wayyyyy better
Atmosphere: 1
Food: 1
Service: 1
@My favorite Starbucks for a Salted Caramel Cold Brew-Trenta- always
PErrrrrrrr-fect here!!! 😋
Atmosphere: 5
Food: 5
Service: 5
Awesome atmosphere and clean location
Atmosphere: 5
Food: 5
Service: 5
I’ve been in big cities and in smaller cities than Brenham that have Starbucks and none of them take this long. I’ve waited almost an hour on multiple occasions for my drink. The few times I’ve sat inside the service was incredibly rude and made me never want to come back. The food is always fine but also upon waiting so long a lot of times my drinks were messed up or melted.
Atmosphere: 2
Food: 5
Service: 2
Dad to say but there is always an Extremely long wait. Even with several baristas YOU WILL WAIT!!!
Atmosphere: 5
Food: 3
Service: 3
Wonderful staff,and perfect coffee
Atmosphere: 5
Food: 5
Service: 5
The manager delivered my coffee to me in the cafe and made polite conversation while he made my drink. The amazing barista in the drive thru multi-tasked to take my order and grind my coffee for me, all while maintaining a positive attitude and warm smile. Overall, it was a wonderful Starbucks experience. Bathrooms were clean and stocked. We will be returning soon!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They are super nice!!
Atmosphere: 5
Food: 5
Service: 5
Great location, kind workers and fast service
Atmosphere: 5
Food: 5
Service: 5
The coffee is always perfect and the baristas are super friendly.🙂
Atmosphere: 5
Food: 5
Service: 5
I am LOVING my Venti SALTED Cream cold brew!!!
They made me the last one.
Amazingly kind staff🥰 Staff had Great perkiness, and made me smile.
-Mimi-
Atmosphere: 5
Food: 5
Service: 5
MY MATCHA WAS PERFECT!!! THANK YOU!!!
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