Worst costumer service through drive thru from young girl with hairy arms and glasses had an attitude and thought she was gonna beat me up when I pulled up to the drive thru I paid for my food then as I was about to pull up to the next window she says “SIR” “STAY here” and I just sat there as she said then her manager kindly comes and asks me to go to the next window.. like what unnecessary attitude for no reason. All this occurred on 3/07/25 at around 10:35am to 10:50am
Atmosphere: 1
Food: 3
Service: 1
Yulissa Vasquez
Waited over 45 mins for our food and when they gave us the food it was all cold and wrong, when we asked for a refund we were denied a refund stating it was “against their polices” poor management.
Atmosphere: 1
Food: 1
Service: 1
Angela Rodriguez
Kinda of slow service.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Hamburger with French Fries, Hash Browns
Fidel Cerecedo
It's an okay place, service tends to be slow so expect to wait over 25 minutes. They do play a movie in the screens, and food was actually warm in this spot specifically
Atmosphere: 2
Food: 4
Service: 3
Adolfo Perales
As soon as I placed the order, the food was ready.
Parking: At Burger King in Boca Chica in Brownsville, TX
Kid-friendliness: There are covered worm-type slides
Wheelchair accessibility: The entrance is quite wide
Atmosphere: 5
Food: 5
Service: 5
daisy rodriguez
Kid-friendliness: Play area
Gerardo Martinez
Great service with Griselda muñiz being out of her shift she took the time to attend the small line that was forming and took care of my service needed great initiative as a bk worker that shows her great service
Liz was Very unprofessional over the microphone talked back, rasied her voicewhile giving attitude when trying to order waited 2 minutes for her to answer to take my order.
Service: 1
Diana De La Cruz
Grandson loves their burgers!
Atmosphere: 5
Food: 5
Service: 5
Homero Bo Jr
Good costumer service and fast food
Atmosphere: 5
Food: 5
Service: 5
Rafael Sanchez
Honestly I can't say how long it's been since I've had actual good service at Burger King but this one really blew me away. They were so attentive and so nice and the food was absolutely delicious. They really made us feel welcome. I came in there with all 5 of my kids yesterday and they brought our food to our table with their Burger King hats and even turned on the TV at the playground for us so my kids could enjoy a Disney movie. I hope this Burger King keeps staying strong for many years because it's hard to find good service especially at a fast food chain in the Valley.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Double Whopper, Whopper Jr
Worst costumer service through drive thru from young girl with hairy arms and glasses had an attitude and thought she was gonna beat me up when I pulled up to the drive thru I paid for my food then as I was about to pull up to the next window she says “SIR” “STAY here” and I just sat there as she said then her manager kindly comes and asks me to go to the next window.. like what unnecessary attitude for no reason. All this occurred on 3/07/25 at around 10:35am to 10:50am
Atmosphere: 1
Food: 3
Service: 1
Waited over 45 mins for our food and when they gave us the food it was all cold and wrong, when we asked for a refund we were denied a refund stating it was “against their polices” poor management.
Atmosphere: 1
Food: 1
Service: 1
Kinda of slow service.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Hamburger with French Fries, Hash Browns
It's an okay place, service tends to be slow so expect to wait over 25 minutes. They do play a movie in the screens, and food was actually warm in this spot specifically
Atmosphere: 2
Food: 4
Service: 3
As soon as I placed the order, the food was ready.
Parking: At Burger King in Boca Chica in Brownsville, TX
Kid-friendliness: There are covered worm-type slides
Wheelchair accessibility: The entrance is quite wide
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: Play area
Great service with Griselda muñiz being out of her shift she took the time to attend the small line that was forming and took care of my service needed great initiative as a bk worker that shows her great service
Atmosphere: 5
Food: 5
Service: 5
This location always very fast and clean
Atmosphere: 5
Food: 5
Service: 5
Good attention from your employees
Atmosphere: 5
Food: 5
Service: 5
Their meals are great!! Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was just alright.
Atmosphere: 3
Food: 3
Service: 4
Liz was Very unprofessional over the microphone talked back, rasied her voicewhile giving attitude when trying to order waited 2 minutes for her to answer to take my order.
Service: 1
Grandson loves their burgers!
Atmosphere: 5
Food: 5
Service: 5
Good costumer service and fast food
Atmosphere: 5
Food: 5
Service: 5
Honestly I can't say how long it's been since I've had actual good service at Burger King but this one really blew me away. They were so attentive and so nice and the food was absolutely delicious. They really made us feel welcome. I came in there with all 5 of my kids yesterday and they brought our food to our table with their Burger King hats and even turned on the TV at the playground for us so my kids could enjoy a Disney movie. I hope this Burger King keeps staying strong for many years because it's hard to find good service especially at a fast food chain in the Valley.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Double Whopper, Whopper Jr
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