They'd rather lose a customer than deliver a cone that they were paid for, didn't deliver, and now say it's not their fault.
Atmosphere: 4
Food: 5
Flor Muniz
Awesome drive tru service at night first time they ask me if I want the cone from the kids meal ❤️
Atmosphere: 5
Food: 5
Service: 5
M Salazar
Best customer service from the whole staff. I do have say that JoAnn does go out of her way specifically when making blizzards.
Atmosphere: 5
Food: 5
Service: 5
Karlybeth Guadalupe
I recently had a disappointing experience at 4 Corners DQ that highlighted significant issues with both customer service and food quality. Upon arrival, we were greeted with a lack of enthusiasm from the a specific staff member, which set a negative tone for the visit.
The employee at the drive thru service on Friday, Nov 1st 2024 at 9pm seemed overwhelmed and she struggled to communicate effectively. When we had questions about the menu, her responses were vague and unhelpful. It felt as though she was disinterested in assisting us, which made ordering difficult.
When our food arrived, it was not up to standard. My Sunday looked like a regular vanilla cup and my companion’s ice cream was served incorrectly due to the lack of communication. We attempted to address these issues, but the server seemed dismissive and offered no solutions.
Overall, the combination of poor communication and subpar food made for a frustrating experience. I left feeling unsatisfied and unlikely to return. It’s clear that improvements in both service and food quality are needed for this restaurant to meet customer expectations.
Below is a picture of what the sundae looked liked after I asked for extra hot fudge. Such a shame.
Atmosphere: 1
Food: 1
Service: 1
Abe War
Good ice cream
Atmosphere: 5
Food: 5
Service: 5
Leonel Hernandez
Super customer service store very clean
Parking: Boca chica blv
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Single Texas T-Brand Tacos
J B
I ordered a chicken sandwich and got meat, went to tell them and they could not do anything about it. The menu clearly says chicken sandwich.
Atmosphere: 3
Food: 1
Service: 3
Mary De la Garza
Very nice place, well attended and very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Tina Goodner
The restaurant was incredibly dirty, floors, tables, and booths, but the service was really good and unlike the Dairy Queen that's is just five minutes from my house, the blizzards here are not soupy. Worth the 18 minute drive.
Atmosphere: 5
Food: 5
Service: 5
Jose Barraza
I ordered a chicken sandwich and got meat, went to tell them and they could not do anything about it. The menu clearly says chicken sandwich.
Went for lunch and the manager and employees were very friendly. I forgot my cup at the register as they are right there but when I told the server that I thought they would bring it, I was corrected and he brought it to me without hesitation. I thought that was awesome.
Atmosphere: 5
Food: 5
Service: 5
Regine Cosmo
We ordered a cake online for pickup. She offered to add sprinkles on the cake besides the name. It was beautiful. Thank you Joanne.
They'd rather lose a customer than deliver a cone that they were paid for, didn't deliver, and now say it's not their fault.
Atmosphere: 4
Food: 5
Awesome drive tru service at night first time they ask me if I want the cone from the kids meal ❤️
Atmosphere: 5
Food: 5
Service: 5
Best customer service from the whole staff. I do have say that JoAnn does go out of her way specifically when making blizzards.
Atmosphere: 5
Food: 5
Service: 5
I recently had a disappointing experience at 4 Corners DQ that highlighted significant issues with both customer service and food quality. Upon arrival, we were greeted with a lack of enthusiasm from the a specific staff member, which set a negative tone for the visit.
The employee at the drive thru service on Friday, Nov 1st 2024 at 9pm seemed overwhelmed and she struggled to communicate effectively. When we had questions about the menu, her responses were vague and unhelpful. It felt as though she was disinterested in assisting us, which made ordering difficult.
When our food arrived, it was not up to standard. My Sunday looked like a regular vanilla cup and my companion’s ice cream was served incorrectly due to the lack of communication. We attempted to address these issues, but the server seemed dismissive and offered no solutions.
Overall, the combination of poor communication and subpar food made for a frustrating experience. I left feeling unsatisfied and unlikely to return. It’s clear that improvements in both service and food quality are needed for this restaurant to meet customer expectations.
Below is a picture of what the sundae looked liked after I asked for extra hot fudge. Such a shame.
Atmosphere: 1
Food: 1
Service: 1
Good ice cream
Atmosphere: 5
Food: 5
Service: 5
Super customer service store very clean
Parking: Boca chica blv
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Single Texas T-Brand Tacos
I ordered a chicken sandwich and got meat, went to tell them and they could not do anything about it. The menu clearly says chicken sandwich.
Atmosphere: 3
Food: 1
Service: 3
Very nice place, well attended and very friendly staff
Atmosphere: 5
Food: 5
Service: 5
The restaurant was incredibly dirty, floors, tables, and booths, but the service was really good and unlike the Dairy Queen that's is just five minutes from my house, the blizzards here are not soupy. Worth the 18 minute drive.
Atmosphere: 5
Food: 5
Service: 5
I ordered a chicken sandwich and got meat, went to tell them and they could not do anything about it. The menu clearly says chicken sandwich.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Great food and dessert ?
Atmosphere: 5
Food: 5
Service: 5
Went for lunch and the manager and employees were very friendly. I forgot my cup at the register as they are right there but when I told the server that I thought they would bring it, I was corrected and he brought it to me without hesitation. I thought that was awesome.
Atmosphere: 5
Food: 5
Service: 5
We ordered a cake online for pickup. She offered to add sprinkles on the cake besides the name. It was beautiful. Thank you Joanne.
Atmosphere: 5
Food: 5
Service: 5
I love the tacos and the jalitos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Long Chili Cheese Dog
Not bad good as always
Atmosphere: 3
Food: 4
Service: 4
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