I picked up a pizza and the pizza had human hairs in between the cheese and the bread, i called to get a refund, the manager told me i couldn't get a refund since there about to close, this was today on July 25Th 11:43pm, and that next time he will add a 10 dlls discount with my number on next order, thats bs honestly, if you want pizza with hairs, go to this location on security rd
Atmosphere: 1
Food: 1
Service: 1
Evanjelina Hernandez
The service we had at this Pizza Hut was incredible. We got seated immediately and the waitress was incredible. She checked on us regularly throughout our visit, was friendly, and even recommended us good deals! I didn’t quite catch her name, but she honestly really does deserve a bonus or a raise, awesome girl. The food itself was really good, it didn’t even taste like Pizza Hut! The cheese melted amazingly, the breadsticks were so gooey and the wings were so flavorful. I was really happy with everything, honestly. I will be coming here often, especially since after you dine in a certain amount of times: you earn a free pizza! Perfection.
Atmosphere: 5
Food: 5
Service: 5
Belinda C. Santacroce
Pizza was burnt and Mini Cinnabons were raw, meaning uncooked. Giving the benefit of new driver, possibly picked up the wrong box, thinking they were baked. Usually, the pizza is perfectly done.☹️
Recommended dishes: Pizza Supreme
Marissa R Gonzalez
Personally think they have the best wings... just noton the crispy side. I do go all over for wings! However, they are on the pricey side! Staff was great too.
Atmosphere: 4
Food: 4
Service: 5
Daniel Solis
Pizza is fine.... but service not so much. Every time I've been to this particular Pizza Hut, I'm left waiting for a while for pick up. For some reason, nobody ever is at the front, and none of the staff acknowledge customers while we wait for pick up. Yet they'll complain about pay.
Jorge Luis Cervantes
Always an excellent place to eat delicious food. 👍🏼🤠
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mejores Pizzas, Pizza Y Palitos de Queso
Welp Welp
I used the mobile app for the buy 1 large pizza and get 1 large pizza with 1 topping for free. I got a super supreme with stuffed crust and selected my free pizza to be 1 large pepperoni and at checkout it showed the pepperoni there but when I purchased and everything it just showed the super supreme and I thought that was weird but ok and when I arrived I only got the supreme pizza. I asked what happened and they said it’s a known problem and they won’t honor it and there’s no refunds so never use the mobile app for anything and just get domino’s for better customer service because when they mess up they give you some free appetizers and whatever the deal missed.
Atmosphere: 1
Food: 1
Service: 1
ロペスパオラ
Since 2021 my favorite place ?
Kid-friendliness: My daughter and I love Pizza Hut pasta.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mejores Pizzas, Pizza Y Palitos de Queso
James Higginbotham
Pizza was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pan Pizza & Side, Breadsticks, Pizza Hut Super Supreme Pizza, Supreme Pizza
Dr. Alfredo Pedraza
I have been coming to this Pizza Hut location for more than 45 years, my selection is always the Super Supreme, I like unsweetened tea and the salad with Italian dressing. A very cozy place with very good seasoning, it seems that time stood still in this place, very well attended, the people who work here are very friendly, I like to choose the table that is next to the window, today I have the pleasure of Come to Brownsville Texas and enjoy this dish. I recommend them
The security drive location has horrible service. I ordered in the app, confirmed my order, said it was ready for pick up....and nobody came out to attend curbside, called multiple times and no answered. Another 4 cars were waiting for curbside, and still no one came outside. We all ended up going inside for our orders,they said my order wasn't ready and made me wait another 10 minutes. Why offer a curbside pick up if the staff is under qualified to do it???..I ended up waiting 25 minutes for a curbside order (the app said my pizza was ready the whole time)
I picked up a pizza and the pizza had human hairs in between the cheese and the bread, i called to get a refund, the manager told me i couldn't get a refund since there about to close, this was today on July 25Th 11:43pm, and that next time he will add a 10 dlls discount with my number on next order, thats bs honestly, if you want pizza with hairs, go to this location on security rd
Atmosphere: 1
Food: 1
Service: 1
The service we had at this Pizza Hut was incredible. We got seated immediately and the waitress was incredible. She checked on us regularly throughout our visit, was friendly, and even recommended us good deals! I didn’t quite catch her name, but she honestly really does deserve a bonus or a raise, awesome girl. The food itself was really good, it didn’t even taste like Pizza Hut! The cheese melted amazingly, the breadsticks were so gooey and the wings were so flavorful. I was really happy with everything, honestly. I will be coming here often, especially since after you dine in a certain amount of times: you earn a free pizza! Perfection.
Atmosphere: 5
Food: 5
Service: 5
Pizza was burnt and Mini Cinnabons were raw, meaning uncooked. Giving the benefit of new driver, possibly picked up the wrong box, thinking they were baked.
Usually, the pizza is perfectly done.☹️
Recommended dishes: Pizza Supreme
Personally think they have the best wings... just noton the crispy side. I do go all over for wings! However, they are on the pricey side! Staff was great too.
Atmosphere: 4
Food: 4
Service: 5
Pizza is fine.... but service not so much. Every time I've been to this particular Pizza Hut, I'm left waiting for a while for pick up. For some reason, nobody ever is at the front, and none of the staff acknowledge customers while we wait for pick up. Yet they'll complain about pay.
Always an excellent place to eat delicious food. 👍🏼🤠
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mejores Pizzas, Pizza Y Palitos de Queso
I used the mobile app for the buy 1 large pizza and get 1 large pizza with 1 topping for free. I got a super supreme with stuffed crust and selected my free pizza to be 1 large pepperoni and at checkout it showed the pepperoni there but when I purchased and everything it just showed the super supreme and I thought that was weird but ok and when I arrived I only got the supreme pizza. I asked what happened and they said it’s a known problem and they won’t honor it and there’s no refunds so never use the mobile app for anything and just get domino’s for better customer service because when they mess up they give you some free appetizers and whatever the deal missed.
Atmosphere: 1
Food: 1
Service: 1
Since 2021 my favorite place ?
Kid-friendliness: My daughter and I love Pizza Hut pasta.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mejores Pizzas, Pizza Y Palitos de Queso
Pizza was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pan Pizza & Side, Breadsticks, Pizza Hut Super Supreme Pizza, Supreme Pizza
I have been coming to this Pizza Hut location for more than 45 years, my selection is always the Super Supreme, I like unsweetened tea and the salad with Italian dressing. A very cozy place with very good seasoning, it seems that time stood still in this place, very well attended, the people who work here are very friendly, I like to choose the table that is next to the window, today I have the pleasure of Come to Brownsville Texas and enjoy this dish. I recommend them
Restaurantji Recommends
Everything excellent
Atmosphere: 5
Food: 5
Service: 5
Everything very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Excellent service, quick deliveries!
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
The security drive location has horrible service. I ordered in the app, confirmed my order, said it was ready for pick up....and nobody came out to attend curbside, called multiple times and no answered. Another 4 cars were waiting for curbside, and still no one came outside. We all ended up going inside for our orders,they said my order wasn't ready and made me wait another 10 minutes. Why offer a curbside pick up if the staff is under qualified to do it???..I ended up waiting 25 minutes for a curbside order (the app said my pizza was ready the whole time)
Atmosphere: 1
Food: 1
Service: 1
Loading...