The coffee is just ok, 6/10 for flavor. I ordered a cold mexi oat with cold foam. The customer service was not good at all. The girl taking my order was rude and seemed bothered by me asking questions. I personally will mot be going back and will take my business to other local coffee shops who value customer service.
Rose
Good drinks, BUT!!!! The 3 separate times I ordered hot drinks the lids becomes loose due to the heat. Y'all need to invest on better to go cups and lids. Just writing the review because the lid came off while trying to take sip of the hot Americano. 1/3 of the hot americano spilled on me while driving!!!
Atmosphere: 5
Food: 3
Service: 5
Cynthia Castro
Human bean coffee is the best. When you drive thru u can SAVOR THE FLAVOR! I 3SP3CIALLY ENJOY THEIR ALMOND MILK. HOT CHAI TEA! YUMMMMMYYY!!
Dietary restrictions: Lactose free and sugar free!!
Atmosphere: 5
Service: 5
yvette Ang
Starting off with the positives. My coffee was good, I like that they have several sugar free options. My everything bagel was good as well. My order was correct and it was out in a timely manner.
I’m not a regular, and I don’t know what is in every drink. I asked about decaf options and the person taking the order mentioned they could do anything with espresso. I must have said something wrong because there was this sigh I heard and then a “that isn’t made with espresso I can get you this, or this. I kind of wished she had led with that. Then I ask, what sugar free flavors do you have? She said anything with an asterisk on it. Oh ok, Hazelnut, got it. I mean the person taking my order wasn’t rude. She answered my questions, she just wasn’t very helpful. In her defense, the sugar free options were in the screen. I guess what I’m trying to say is, as a customer that doesn’t visit regularly, its a little harder to find what you are looking for. Add to that, the fact that you are in the drive through and don’t want to make other’s wait time longer. I mean the coffee was good, I just feel like the service is where in my opinion, they fell a little short. I didn’t complain at the window, and I feel like I try to be as nice as I can because I worked in service many years ago. Bottom line. Will I return? I don’t know.
Dietary restrictions: Several sugar free options available.
Atmosphere: 3
Food: 5
Service: 3
Daniela S
My favorite coffee shop!
Atmosphere: 5
Food: 5
Service: 5
Israel Perez
Meximocha and matcha are great!
Atmosphere: 5
Food: 5
Service: 5
Joanna
First time here Iced Chai didn't taste like Chai at all ): she asked if i wanted whip cream i said yes there was no whipped cream and then the waffle sandwich was so plain I had to add creamer to my drink when i got home also added cheese and syrup in sandwich for flavor maybe might try something different next time maybe there's something better
Atmosphere: 3
Food: 2
Service: 1
SANDRA GARCIA
Used drive through, this was my first time at The Human Bean! A lot of sugar free options and staff was kind, patient and helpful. I’ll be going back when in the area.
Atmosphere: 4
Food: 4
Service: 5
Daniela Montes
Disappointed with my toasted marshmallow latte. Expresso tasted burnt and no flavor. First time i come back after a year and still no change.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Muffin
Jean Fernandez
I'm in love with their caramel granita, I haven't tried anything else yet! But I definitely will
We had to go to replace my coffee. When we did the barista did not listen to a word my husband was saying. We wanted an extra coffee and a cookie and she comes back with one coffee. We got no apology. And said that a white mocha was called a snowy mocha that’s great they could’ve of told my husband that the first time he came! Barista really needs to pay attention or confirm orders instead of just walking away.
Dad Rocha
If you love caffeine this is the place to get it. Come here and have yourself a good drink.
Brenda Ortiz
I've been a customer since day one here in Brownsville and this is The best coffee in town! Fast & friendly service both in drive thru and walk-up window. An excellent pick-me-up of delicious liquid gold ?
The coffee is just ok, 6/10 for flavor. I ordered a cold mexi oat with cold foam. The customer service was not good at all. The girl taking my order was rude and seemed bothered by me asking questions. I personally will mot be going back and will take my business to other local coffee shops who value customer service.
Good drinks, BUT!!!! The 3 separate times I ordered hot drinks the lids becomes loose due to the heat. Y'all need to invest on better to go cups and lids. Just writing the review because the lid came off while trying to take sip of the hot Americano. 1/3 of the hot americano spilled on me while driving!!!
Atmosphere: 5
Food: 3
Service: 5
Human bean coffee is the best. When you drive thru u can SAVOR THE FLAVOR! I 3SP3CIALLY ENJOY THEIR ALMOND MILK. HOT CHAI TEA! YUMMMMMYYY!!
Dietary restrictions: Lactose free and sugar free!!
Atmosphere: 5
Service: 5
Starting off with the positives. My coffee was good, I like that they have several sugar free options. My everything bagel was good as well. My order was correct and it was out in a timely manner.
I’m not a regular, and I don’t know what is in every drink. I asked about decaf options and the person taking the order mentioned they could do anything with espresso. I must have said something wrong because there was this sigh I heard and then a “that isn’t made with espresso I can get you this, or this. I kind of wished she had led with that. Then I ask, what sugar free flavors do you have? She said anything with an asterisk on it. Oh ok, Hazelnut, got it. I mean the person taking my order wasn’t rude. She answered my questions, she just wasn’t very helpful. In her defense, the sugar free options were in the screen. I guess what I’m trying to say is, as a customer that doesn’t visit regularly, its a little harder to find what you are looking for. Add to that, the fact that you are in the drive through and don’t want to make other’s wait time longer.
I mean the coffee was good, I just feel like the service is where in my opinion, they fell a little short. I didn’t complain at the window, and I feel like I try to be as nice as I can because I worked in service many years ago. Bottom line. Will I return? I don’t know.
Dietary restrictions: Several sugar free options available.
Atmosphere: 3
Food: 5
Service: 3
My favorite coffee shop!
Atmosphere: 5
Food: 5
Service: 5
Meximocha and matcha are great!
Atmosphere: 5
Food: 5
Service: 5
First time here Iced Chai didn't taste like Chai at all ): she asked if i wanted whip cream i said yes there was no whipped cream and then the waffle sandwich was so plain I had to add creamer to my drink
when i got home also added cheese and syrup in sandwich for flavor maybe might try something different next time maybe there's something better
Atmosphere: 3
Food: 2
Service: 1
Used drive through, this was my first time at The Human Bean! A lot of sugar free options and staff was kind, patient and helpful. I’ll be going back when in the area.
Atmosphere: 4
Food: 4
Service: 5
Disappointed with my toasted marshmallow latte. Expresso tasted burnt and no flavor. First time i come back after a year and still no change.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Muffin
I'm in love with their caramel granita, I haven't tried anything else yet! But I definitely will
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Decent Coffee. It’s a drive thru. Quick service
Food: 4
Service: 5
We had to go to replace my coffee. When we did the barista did not listen to a word my husband was saying. We wanted an extra coffee and a cookie and she comes back with one coffee. We got no apology. And said that a white mocha was called a snowy mocha that’s great they could’ve of told my husband that the first time he came! Barista really needs to pay attention or confirm orders instead of just walking away.
If you love caffeine this is the place to get it. Come here and have yourself a good drink.
I've been a customer since day one here in Brownsville and this is The best coffee in town! Fast & friendly service both in drive thru and walk-up window. An excellent pick-me-up of delicious liquid gold ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Irish Cream Breve, Chocolate Covered Espresso Beans, Muffin Tops
Better than Starbucks coffee has more kick & better taste
Atmosphere: 5
Food: 5
Service: 5
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