Got a free burger this go around due to the reward app which is awesome
Atmosphere: 5
Food: 5
Service: 5
Yessica Perez
Rude employees & manager when they mess up on a order and have an attitude to remake it cant even give fries and drink included never again
Atmosphere: 1
Food: 1
Service: 1
Eoj9645 !
I usually enjoy Whataburger, but this visit was frustrating. I placed a curbside order and had to return twice because the order was incomplete. First, they forgot basic items like fries. Then, important extras like grilled jalapeños and grilled onions on my wife’s burger were missing—even after the second trip.
These aren’t small mistakes when you’re paying extra for customizations. What’s worse is having to leave home again just to fix it. No apology, no offer to make it right. Disappointing experience all around.
Food: 3
Service: 1
Roxy Reyna
Best customer service from santos🥰 he’s the best!
Atmosphere: 5
Food: 5
Service: 5
Luis Tapia
The food was great. They gave me what I asked for, and they loaded my burger with a sauce like I requested.
Atmosphere: 5
Food: 5
Service: 5
Tejano J
For those monitoring their blood pressure, did you know you can order your burger without salt? Still tastes very good.
Atmosphere: 4
Food: 4
Service: 4
Gerardo R Lozano
Saturday !
Atmosphere: 5
Food: 5
Service: 5
Gary Brown
Big, jucy, flavorful burger. Great service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Whataburger
Wowitspeter
Slowest whataburger in the city never puts ketchup even tho they say they will
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Whataburger
daydragon sosa
The food was good. They need some work on the drive thru line though. They want the 2nd line to merge towards the window and the other car line doesn't realize that
I didn't want to write this review, but this has happened multiple times... placed an order for a 10 pack of burgers for a company luncheon ahead of time, and showed up a few minutes after the "ready" time to give the location a few extra minutes, as this location is slower than others in the area. I check in to receive my order curbside... wait 15 minutes, and nobody comes out. I end up having to call the store, and the person who answers the phone, "Patty", tries essentially clueless as to how to respond. At this point, it's been 30 minutes since the order has been placed, and it is clear that they never saw the ticket. She tried to blame it on that it was not scheduled to be ready for "eight hundred minutes", and then for a moment I suspect she thinks it's going to be picked-up by a service, not a customer. Long story short, this is not the first time this has happened at this location. This used to be one of the better locations in the area, and it's just been going downhill over the years in terms of a customer service aspect. If you didn't see the order, just say "we didn't see it." If you didn't see that we checked in, just say "We're sorry, we missed that you checked in." Don't try to blame it on me or come up with excuses. Just accept the blame, and move on. Unacceptable customer service.
Food: 4
Service: 1
Jorge Martinez
I wouldn’t necessarily say it was a bad experience of eating here after traveling, but the service was slow and it was also out of cup lids for some reason, but it was somehow somewhat clean.
Bobby D
Good food and fast service.
Parking: Plenty of parking and parking for handicap.
Got a free burger this go around due to the reward app which is awesome
Atmosphere: 5
Food: 5
Service: 5
Rude employees & manager when they mess up on a order and have an attitude to remake it cant even give fries and drink included never again
Atmosphere: 1
Food: 1
Service: 1
I usually enjoy Whataburger, but this visit was frustrating. I placed a curbside order and had to return twice because the order was incomplete. First, they forgot basic items like fries. Then, important extras like grilled jalapeños and grilled onions on my wife’s burger were missing—even after the second trip.
These aren’t small mistakes when you’re paying extra for customizations. What’s worse is having to leave home again just to fix it. No apology, no offer to make it right. Disappointing experience all around.
Food: 3
Service: 1
Best customer service from santos🥰 he’s the best!
Atmosphere: 5
Food: 5
Service: 5
The food was great. They gave me what I asked for, and they loaded my burger with a sauce like I requested.
Atmosphere: 5
Food: 5
Service: 5
For those monitoring their blood pressure, did you know you can order your burger without salt? Still tastes very good.
Atmosphere: 4
Food: 4
Service: 4
Saturday !
Atmosphere: 5
Food: 5
Service: 5
Big, jucy, flavorful burger. Great service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Whataburger
Slowest whataburger in the city never puts ketchup even tho they say they will
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Whataburger
The food was good. They need some work on the drive thru line though. They want the 2nd line to merge towards the window and the other car line doesn't realize that
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger
Restaurantji Recommends
I didn't want to write this review, but this has happened multiple times... placed an order for a 10 pack of burgers for a company luncheon ahead of time, and showed up a few minutes after the "ready" time to give the location a few extra minutes, as this location is slower than others in the area. I check in to receive my order curbside... wait 15 minutes, and nobody comes out. I end up having to call the store, and the person who answers the phone, "Patty", tries essentially clueless as to how to respond. At this point, it's been 30 minutes since the order has been placed, and it is clear that they never saw the ticket. She tried to blame it on that it was not scheduled to be ready for "eight hundred minutes", and then for a moment I suspect she thinks it's going to be picked-up by a service, not a customer. Long story short, this is not the first time this has happened at this location. This used to be one of the better locations in the area, and it's just been going downhill over the years in terms of a customer service aspect. If you didn't see the order, just say "we didn't see it." If you didn't see that we checked in, just say "We're sorry, we missed that you checked in." Don't try to blame it on me or come up with excuses. Just accept the blame, and move on. Unacceptable customer service.
Food: 4
Service: 1
I wouldn’t necessarily say it was a bad experience of eating here after traveling, but the service was slow and it was also out of cup lids for some reason, but it was somehow somewhat clean.
Good food and fast service.
Parking: Plenty of parking and parking for handicap.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger Jr, Onion Rings, Cheeseburger, Whataburger
Great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger
Today service was ?
Atmosphere: 1
Food: 1
Service: 1
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