Golden Chick
563 W Commerce St, Brownwood
(325) 643-5533
Recent Reviews
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Burnt food and got my order wrong again. It’s already something 🤦🏻♀️ this food is way too over priced for the service and quality you’re getting
Atmosphere: 1
Food: 1
Service: 1
27 minutes to bag up food that was already cooked. Some lady behind the counter walking around talking on her phone and slowing filling orders. Found out when we got home that our $5.99 gallon of tea wasn't a full gallon. Chicken was dry and chewy. Mashed potatoes were awful. Gravy was jelled up and wouldn't pour. Chicken wings had feathers on them. $60+ for a family meal of terrible food.
Atmosphere: 2
Food: 1
Service: 1
I love the chicken tenders and chicken salad sandwich that is served at Golden Chick!
This Golden Chick has a great staff, and the dining area and bathrooms are clean.
Atmosphere: 5
Food: 5
Service: 5
Drive thru speaker is broken ... But the service was served in a timely manner... The drive thru girl was very polite and professional...
Atmosphere: 3
Food: 4
Service: 5
My first time trying out this Chicken restaurant. We did the drive-thru and I also went inside to use the restroom. The place looked clean. Staff were friendly. The chicken was delicious.
Food: 5
Service: 5
Paid $25 for two 4-piece meals. The strips were extremely small and cold. Rolls were rock hard. Never again. Next time I’ll drive the extra mile to Chicken Express.
Atmosphere: 2
Food: 2
Service: 4
I wanted to dine in but it was so hot inside I had to take my food to go. The employees were nice, but I don’t know how they can stand to work in that heat! Maybe a call to the health department is needed.
Atmosphere: 1
The employees are rude and horrible. I would never spend a dime at this location again. I did not try the food just put it in the trash. The owner needs to hire new staff.
Atmosphere: 1
Food: 1
Service: 1
They like to charge you for more then what you get. Been shorted on my food to many times. Sometimes the food isn't even cooked all the way through.
Atmosphere: 2
Food: 3
Service: 1
By far the worst customer experience!!! We go there to get dinner, myself and two partners (We were working the AMBULANCE). The only people inside were a family eating dinner. We stood inside for probably about 5 minutes. Before one of my partners noticed people LOOKING at him thru the window of the back door, where I can only assume they were probably smoking. Which is cool whatever but the moment you see a customer or in this case 3 customers stop and help them. Someone came inside to tell us they would be there in a second. And went back outside and the people standing outside continuing to look at my partner thru the window. We waited another two or three minutes. Before making the decision to leave. Bad customer service will ruin a restaurant.
Restaurantji Recommends
Never a bad piece of Chicken. The Rolls could be a meal by themselves. They are Wonderful!!
Food was good but there was a long wait even though I ordered ahead with the app.
Miss Happy at Drive up forgot my Mac n cheese ,4:00 pm Wednesday 5-21-25
It was around 6ish(?) so it was quiet in the dine out, chicken was good for places like these! It was good! Nice staff, and good sweet tea! That was my experience at least. Others may say otherwise, but you just need to go and try it out.
I've been going to Golden Chick for years. Not just this location, But all over Texas. This one has gone down hill and is getting ridiculous. Employees sitting on ground outside smoking cigarettes, Then coming inside and putting together orders with out washing hands. I order the same thing EVERY time. Chicken tenders are never consistent and definitely not Golden chick standard. More and more they seem to be over cooked and extremely dry. Mac & Cheese always seems like its burned.... How do you burn mac & cheese and still serve it??? It doesn't even look right. Rolls are hard like they've also been over cooked. Disappointed.
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