Very friendly and very professional and clean dining room and bathroom and good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Fried Chicken, French Fries, Famous Bowl, Gravy
Maverik
I waited 45 minutes for a 2 piece. They gave me the wrong sides, and the food was cold. The manager on duty was very rude to me also. Overall not a good experience.
Atmosphere: 1
Food: 1
Service: 1
Osvaldo Valencia
I have been to 40 different states in the country, big cities and small towns, this place is a Kentucky fried chicken unlike any other. If you live in the area don't hesitate to come. I will return even though I am 40 miles away, thanks to the entire team that took care of me and prepared my meal today. It is the most delicious establishment I have ever known. Please keep it up, people like you make mealtime a pleasure.
Atmosphere: 5
Food: 5
Service: 5
Tom
Please wash your hands with Ajax soap dish soap. Check the color in the flash of the flesh underneath your fingernails and toes.Make sure you don't have any discoloration of gray
Atmosphere: 3
Food: 3
Service: 3
TC Patterson.
Good customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 PC Chicken Big Box
Brian Powers
We haven't been here for several weeks and we were very pleased with the service. There seems to be all new workers and they were very helpful and friendly. We had a short wait but that is because they were making fresh chicken strips. We will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 PC Drum & Thigh Combo, Chicken Sandwich, French Fries, 3 PC Chicken Big Box, Classic Chicken Sandwich, Mashed Potatoes & Gravy, Gravy
Amanda O
The chicken looked old . I ordered the original but it might as well have been crispy .
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: 2 PC Breast & Wing Combo, Fried Chicken
Cyndi Flores
Always, consistently, hot, fresh food, and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
James Neely
Teens were rude, order was not completed correctly, I order 12 piece mix half original half crunchy. Order was all original. For 32 dollars I got three small legs, four small thighs, and three halved breast. 10 pieces. I will never and I mean never spend my money or anyone else’s money. I will spread the word how incompetent and expensive it is. KFC Brownwood close your door.
Atmosphere: 1
Food: 1
Service: 1
KC H
Jeremiah 21:10 (KJV) For I have set my face against this city for evil, and not for good, saith the LORD: it shall be given into the hand of the king of Babylon, and he shall burn it with fire.
The manager Lexi was more concerned with customers that may come in within the next hour. Ordered 2 8pc originals she stated she only had 1 original and one extra crispy from the kitchen. When I asked how log it would be for more to be ready she said 1 hour. I asked how many could she do for the second and the rest in crispy. She stated 8 and 8. I said oh you only have 8 originals to which she stated for the special I only have 1 origional and 1 extra crispy. I would completely be fine with there not being any more than 8 pcs left, but to limit how many I could have so it wouldn't show her poor managerial skills when she didn't have any for a potential customer within that hour waiting for more. The other employees were kind and apologetic and along with the quality of food will be why I continue to visit this chain location. She definetly could use more training. As I don't know her experience and she may be new to management in the customer service field. I would assume corporate wouldn't condone putting possible future customers satisfaction over a customer that is there at the moment just because they were ordering what was on special for Tuesdays.
Atmosphere: 1
Food: 5
Service: 1
Delories Barnett
Over all was a great lunch choice
Atmosphere: 5
Food: 5
Service: 5
Hayli Castillo
We had a great experience. The sweet girl that took our order, Alexandria, was pleasant, helpful and just had amazing customer service. The restaurant was clean aside from the mat In front of the drink station, you literally got stuck to it. The food was tasty and fast. Great value, two piece chicken, mashed tators and biscuit for $4.99 was a great deal! Everyone in there was nice which is a great change from many fast food restaurants. We will be back.
Atmosphere: 4
Food: 5
Service: 5
Richelle Bennett Russell
I have been eating at KFC, Brownwood for years and let me just say portions getting smaller prices getting higher
Atmosphere: 3
Food: 1
Service: 5
Kathy Jordy
5/13/24 not only was the order way wrong and they refused to correct but they gave me food poisoning
Very friendly and very professional and clean dining room and bathroom and good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Fried Chicken, French Fries, Famous Bowl, Gravy
I waited 45 minutes for a 2 piece. They gave me the wrong sides, and the food was cold. The manager on duty was very rude to me also. Overall not a good experience.
Atmosphere: 1
Food: 1
Service: 1
I have been to 40 different states in the country, big cities and small towns, this place is a Kentucky fried chicken unlike any other. If you live in the area don't hesitate to come. I will return even though I am 40 miles away, thanks to the entire team that took care of me and prepared my meal today. It is the most delicious establishment I have ever known. Please keep it up, people like you make mealtime a pleasure.
Atmosphere: 5
Food: 5
Service: 5
Please wash your hands with Ajax soap dish soap.
Check the color in the flash of the flesh underneath your fingernails and toes.Make sure you don't have any discoloration of gray
Atmosphere: 3
Food: 3
Service: 3
Good customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 PC Chicken Big Box
We haven't been here for several weeks and we were very pleased with the service. There seems to be all new workers and they were very helpful and friendly. We had a short wait but that is because they were making fresh chicken strips. We will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 PC Drum & Thigh Combo, Chicken Sandwich, French Fries, 3 PC Chicken Big Box, Classic Chicken Sandwich, Mashed Potatoes & Gravy, Gravy
The chicken looked old . I ordered the original but it might as well have been crispy .
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: 2 PC Breast & Wing Combo, Fried Chicken
Always, consistently, hot, fresh food, and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Teens were rude, order was not completed correctly, I order 12 piece mix half original half crunchy. Order was all original. For 32 dollars I got three small legs, four small thighs, and three halved breast. 10 pieces. I will never and I mean never spend my money or anyone else’s money. I will spread the word how incompetent and expensive it is. KFC Brownwood close your door.
Atmosphere: 1
Food: 1
Service: 1
Jeremiah 21:10 (KJV) For I have set my face against this city for evil, and not for good, saith the LORD: it shall be given into the hand of the king of Babylon, and he shall burn it with fire.
Restaurantji Recommends
The manager Lexi was more concerned with customers that may come in within the next hour. Ordered 2 8pc originals she stated she only had 1 original and one extra crispy from the kitchen. When I asked how log it would be for more to be ready she said 1 hour. I asked how many could she do for the second and the rest in crispy. She stated 8 and 8. I said oh you only have 8 originals to which she stated for the special I only have 1 origional and 1 extra crispy. I would completely be fine with there not being any more than 8 pcs left, but to limit how many I could have so it wouldn't show her poor managerial skills when she didn't have any for a potential customer within that hour waiting for more. The other employees were kind and apologetic and along with the quality of food will be why I continue to visit this chain location. She definetly could use more training. As I don't know her experience and she may be new to management in the customer service field. I would assume corporate wouldn't condone putting possible future customers satisfaction over a customer that is there at the moment just because they were ordering what was on special for Tuesdays.
Atmosphere: 1
Food: 5
Service: 1
Over all was a great lunch choice
Atmosphere: 5
Food: 5
Service: 5
We had a great experience. The sweet girl that took our order, Alexandria, was pleasant, helpful and just had amazing customer service. The restaurant was clean aside from the mat In front of the drink station, you literally got stuck to it. The food was tasty and fast. Great value, two piece chicken, mashed tators and biscuit for $4.99 was a great deal! Everyone in there was nice which is a great change from many fast food restaurants. We will be back.
Atmosphere: 4
Food: 5
Service: 5
I have been eating at KFC, Brownwood for years and let me just say portions getting smaller prices getting higher
Atmosphere: 3
Food: 1
Service: 5
5/13/24 not only was the order way wrong and they refused to correct but they gave me food poisoning
Food: 1
Service: 1
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