Don't waste your time, don't waste your money. Even on the smallest order you will be pulled up and have to wait 15 minutes. Then they'll just hand you the food and walk away with zero apologies. The staff never really seem to give a damn about customer service or their attitudes.
Atmosphere: 1
Food: 2
Service: 1
Dani Borjas
Excellent place to go with family
Atmosphere: 4
Food: 5
Service: 4
james luther
This place sucks. How do you run out of chicken. Says 8 min wait 20 min have not gotten food. Drive thru bumper to bumper can't leave. Never ever will I come back again.
Atmosphere: 1
Food: 1
Service: 1
Brian Collier
Walked in to order. One customer was given two jalapenos and didn't have to pay for them. The employees all turned their backs on us, didn't make any effort to help us.. Five minutes went by and we left......still a black and white thing going on U guess....what a shame.....
Atmosphere: 1
Food: 1
Service: 1
Sierra Flores
Absolutely ridiculous that you close at 10 but when I get there at 9 yall refuse to make more chicken because you already had shit cleaned and broken down for the night. So I'm guessing yall had already started cleaning at 8:30pm, YALL CLOSE AT 10PM!! Then still have an attitude about it. The little mexican lady there has the worst attitude and wanna raise her voice asking if I'm going to wait half an hour for them to drop more chicken and I said YES! Oh and don't get me started if I order anything from door dash from here. Yall cancel my order 20 min after I already placed it! And yall got some funky ass attitudes about anything and everything! UPDATE: I called the district manager the next day with no answer and I also left a voicemail and still as of today no answer or any follow up.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mashed Potatoes & Gravy
Carnaldo Height
They forgot everything in my order I ask for no ice I get ice I ask for okra didn't get it got 8 piece meal no Biscuits even after they had us park they forgot everything
Atmosphere: 1
Food: 1
Service: 1
Alexandria Garza
Went there to get an 8pc meal with mashed potatoes, added on okra, with a drink no-ice. First my drink had ice right off bat, then when we got our food we didn't get our okra so we had to go back inside to get it. Once we got home I noticed we were missing our biscuits which to me are the best part. Not to mention the chicken was cold and had to be reheated, and the okra tasted old and like the oil hasn't been changed either. All in all food and experience not worth the price
Atmosphere: 2
Food: 2
Service: 2
Rebecca James
The food was fine but the service was terrible. No acknowledgement that I was even there, much less a welcome. No "We'll be with you in just a minute." Not even eye contact. It's dirty, too. Walk in, turn around, and look at the exit sign; filthy. Parking and traffic pattern for the drive-thru are terrible. If you park in front, you get trapped by the vehicles in line waiting to order. I'm going to be in the area often for work but I won't be back.
Parking: Don't park in front. You'll get trapped by the drive-thru line.
Atmosphere: 1
Food: 4
Service: 1
Tracy Prebish
Last week, I pick up a family box of chicken, that's all I got. I didn't get any biscuits with (used to get biscuits with chicken only orders) the cashier kept making faces and I think rolled her eyes when I was ordering. Unfortunately, my disappointment didn't end there; the chicken was bland, I mean practically without taste. I used to love Church's chicken, I grew up eating it every week, but this visit just made me wish I had gone to KFC or Popeye's.
Atmosphere: 1
Food: 3
Service: 1
Britain Israel
I waited a very long time for the drive thru person to take my order and again at the drive thru window I ended up waiting around 15-20 minutes just to get someone to come to the window and take my payment. At least the food was in hand when they came to the window I guess. And the young lady at the window was sincerely apologetic. The food was a decent temperature but I thought the chicken could have been hotter.
Poor service. The woman who was taking the order and getting the payment. Had a mad expression like if she was working for free or something. In my experience, im not coming back to this place. I had to wait like 45 minutes just to get 16 pieces of chicken.
Atmosphere: 1
Food: 3
Service: 1
Love-Deloris Lewis
Churches have improved on their food.The chicken is very crispy and taste very fresh every time I pick it up.I also love their okra.
Atmosphere: 5
Food: 5
Service: 5
MrReggie593
I waited approximately 35 minutes just to get a 2 piece chicken meal. The people there are super super super slow. If you in a hurry, you will be late if you stop there.
Lori V Rodriguez
After watching several videos on social media of ppl eating and enjoying Church's, I'd decided to give it another try after 8 years of abstaining the place. I should have continued!! The chicken was so small it resembled drummettes! The biscuit was dry, and the okra was cold. I waited 20 minutes for this!! Never again will they get my money!
Atmosphere: 1
Food: 1
Service: 1
Marijoy Maringit
Tried Church's Chicken since they opened a store in Singapore last year. The size of the chicken was smaller than usual. Maybe they can already remove some old decoration if they do not have time to clean it. The lady who took our order was good & fast though.
Don't waste your time, don't waste your money. Even on the smallest order you will be pulled up and have to wait 15 minutes. Then they'll just hand you the food and walk away with zero apologies. The staff never really seem to give a damn about customer service or their attitudes.
Atmosphere: 1
Food: 2
Service: 1
Excellent place to go with family
Atmosphere: 4
Food: 5
Service: 4
This place sucks. How do you run out of chicken. Says 8 min wait 20 min have not gotten food. Drive thru bumper to bumper can't leave. Never ever will I come back again.
Atmosphere: 1
Food: 1
Service: 1
Walked in to order. One customer was given two jalapenos and didn't have to pay for them. The employees all turned their backs on us, didn't make any effort to help us.. Five minutes went by and we left......still a black and white thing going on U guess....what a shame.....
Atmosphere: 1
Food: 1
Service: 1
Absolutely ridiculous that you close at 10 but when I get there at 9 yall refuse to make more chicken because you already had shit cleaned and broken down for the night. So I'm guessing yall had already started cleaning at 8:30pm, YALL CLOSE AT 10PM!! Then still have an attitude about it. The little mexican lady there has the worst attitude and wanna raise her voice asking if I'm going to wait half an hour for them to drop more chicken and I said YES! Oh and don't get me started if I order anything from door dash from here. Yall cancel my order 20 min after I already placed it! And yall got some funky ass attitudes about anything and everything!
UPDATE: I called the district manager the next day with no answer and I also left a voicemail and still as of today no answer or any follow up.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mashed Potatoes & Gravy
They forgot everything in my order I ask for no ice I get ice I ask for okra didn't get it got 8 piece meal no Biscuits even after they had us park they forgot everything
Atmosphere: 1
Food: 1
Service: 1
Went there to get an 8pc meal with mashed potatoes, added on okra, with a drink no-ice. First my drink had ice right off bat, then when we got our food we didn't get our okra so we had to go back inside to get it. Once we got home I noticed we were missing our biscuits which to me are the best part. Not to mention the chicken was cold and had to be reheated, and the okra tasted old and like the oil hasn't been changed either. All in all food and experience not worth the price
Atmosphere: 2
Food: 2
Service: 2
The food was fine but the service was terrible. No acknowledgement that I was even there, much less a welcome. No "We'll be with you in just a minute." Not even eye contact. It's dirty, too. Walk in, turn around, and look at the exit sign; filthy. Parking and traffic pattern for the drive-thru are terrible. If you park in front, you get trapped by the vehicles in line waiting to order. I'm going to be in the area often for work but I won't be back.
Parking: Don't park in front. You'll get trapped by the drive-thru line.
Atmosphere: 1
Food: 4
Service: 1
Last week, I pick up a family box of chicken, that's all I got. I didn't get any biscuits with (used to get biscuits with chicken only orders) the cashier kept making faces and I think rolled her eyes when I was ordering. Unfortunately, my disappointment didn't end there; the chicken was bland, I mean practically without taste. I used to love Church's chicken, I grew up eating it every week, but this visit just made me wish I had gone to KFC or Popeye's.
Atmosphere: 1
Food: 3
Service: 1
I waited a very long time for the drive thru person to take my order and again at the drive thru window I ended up waiting around 15-20 minutes just to get someone to come to the window and take my payment. At least the food was in hand when they came to the window I guess. And the young lady at the window was sincerely apologetic. The food was a decent temperature but I thought the chicken could have been hotter.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Poor service. The woman who was taking the order and getting the payment. Had a mad expression like if she was working for free or something. In my experience, im not coming back to this place. I had to wait like 45 minutes just to get 16 pieces of chicken.
Atmosphere: 1
Food: 3
Service: 1
Churches have improved on their food.The chicken is very crispy and taste very fresh every time I pick it up.I also love their okra.
Atmosphere: 5
Food: 5
Service: 5
I waited approximately 35 minutes just to get a 2 piece chicken meal. The people there are super super super slow. If you in a hurry, you will be late if you stop there.
After watching several videos on social media of ppl eating and enjoying Church's, I'd decided to give it another try after 8 years of abstaining the place. I should have continued!! The chicken was so small it resembled drummettes! The biscuit was dry, and the okra was cold. I waited 20 minutes for this!! Never again will they get my money!
Atmosphere: 1
Food: 1
Service: 1
Tried Church's Chicken since they opened a store in Singapore last year.
The size of the chicken was smaller than usual. Maybe they can already remove some old decoration if they do not have time to clean it.
The lady who took our order was good & fast though.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mashed Potatoes & Gravy
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