We went through the drive through. the lady at the window who took our order as well as served us was very short and rude with us. they also apparently don’t sell chocolate ice cream anymore. they also shorted the ice cream in my blizzard. not very happy with our service today, it left us feeling very unwelcome. we probably will not return.
Atmosphere: 1
Food: 3
Service: 1
Johnny
This is the 4th tims in a row they have completely messed up my order gave me two chicken baskets instead of steak for the fourth time in a row
Atmosphere: 1
Food: 1
Service: 1
Exo Rivero
When I was coming to order at the drive-in, the lady over the speaker instantly had an attitude, and I brushed it off assuming she was just having an off day. Then when getting our order she proceeded to drop two cones into the fudge and finally got it on her third try making her more frustrated. The bigger lady came and gave us our other two items with an attitude worse than the older lady and slammed the door without giving me a chance to say anything. I’ve seen several complaints about the employees and I think this Dairy Queen needs to look into hiring different people that understand customer service.
Atmosphere: 1
Food: 2
Service: 1
Ray Wilson
Best dairy Queen location on Texas Avenue
Atmosphere: 5
Food: 5
Service: 5
Hunter Parks
Good food, good customer service, clean space, and exactly how I remember DQ when I was a kid. Thank you Janie and Maria for the hospitality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Crispy Sunset 2013
The food was good. The employees were not. They had an attitude when there was nothing bad going on.
Atmosphere: 4
Food: 5
Service: 1
James Woodruff
Got a banana split.....got home and NO BANANA'S!!! and this isn't the first time it's happened
Kenneth Aud
The cleanest fast food restaurant I have ever been in. The staff was friendly and quick despite being short handed. Will be making this a regular stop on my East Texas runs.
Atmosphere: 5
Food: 4
Service: 5
heather piper
It's sat 12/28/24 at 9:20pm they close at 10pm. We pull up she automatically says their ice cream machine is already shut down for the night. So basically they weren't selling Ice cream, what they are known for, 40 min early!! Why? The car in front of me obviously wanted Ice cream too because they drove off right after they pulled up. The district manager needs to know about this. It's bad enough everytime I've order food it has been old and wrong or missing something. I understand it's hard to find good people to work fast food but people what happened to good work ethics? Your getting paid so stop wasting company money. All because you don't wanna put forth the effort to do your job.
Atmosphere: 1
Food: 1
Service: 1
M.O.E
I love going to this place everything is made fresh from the tacos to the burgers
They forgot my chili cheese fries. Took forever to finish my order. My burger was soggy by the time my fries were ready. They seemed more willing to give a co worker 5 ice cream cones than work on our food. My taco salad only had one sad piece of chicken and was all lettuce and tomato. Not a good experience this time.
Atmosphere: 2
Food: 2
Service: 1
Abby Ballard
Just slow. I don't know why their drive through takes so long. It's dangerous too because if you get more than 3 cars in that line, they are stuck on the street, which is Texas Ave and is extremely busy.
Caroline Daggs
Drive through took 20 minutes. There was only one person in-front of us. I ordered a hot fudge sunday with peanut butter snd whipped cream. They barely gave me any hot fudge. They gave me little to no peanut butter, and they gave me a tiny bit of whipped cream. I would not go here.
We went through the drive through. the lady at the window who took our order as well as served us was very short and rude with us. they also apparently don’t sell chocolate ice cream anymore. they also shorted the ice cream in my blizzard. not very happy with our service today, it left us feeling very unwelcome. we probably will not return.
Atmosphere: 1
Food: 3
Service: 1
This is the 4th tims in a row they have completely messed up my order gave me two chicken baskets instead of steak for the fourth time in a row
Atmosphere: 1
Food: 1
Service: 1
When I was coming to order at the drive-in, the lady over the speaker instantly had an attitude, and I brushed it off assuming she was just having an off day. Then when getting our order she proceeded to drop two cones into the fudge and finally got it on her third try making her more frustrated. The bigger lady came and gave us our other two items with an attitude worse than the older lady and slammed the door without giving me a chance to say anything. I’ve seen several complaints about the employees and I think this Dairy Queen needs to look into hiring different people that understand customer service.
Atmosphere: 1
Food: 2
Service: 1
Best dairy Queen location on Texas Avenue
Atmosphere: 5
Food: 5
Service: 5
Good food, good customer service, clean space, and exactly how I remember DQ when I was a kid. Thank you Janie and Maria for the hospitality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
The food was good. The employees were not. They had an attitude when there was nothing bad going on.
Atmosphere: 4
Food: 5
Service: 1
Got a banana split.....got home and NO BANANA'S!!! and this isn't the first time it's happened
The cleanest fast food restaurant I have ever been in. The staff was friendly and quick despite being short handed. Will be making this a regular stop on my East Texas runs.
Atmosphere: 5
Food: 4
Service: 5
It's sat 12/28/24 at 9:20pm they close at 10pm. We pull up she automatically says their ice cream machine is already shut down for the night. So basically they weren't selling Ice cream, what they are known for, 40 min early!! Why? The car in front of me obviously wanted Ice cream too because they drove off right after they pulled up. The district manager needs to know about this. It's bad enough everytime I've order food it has been old and wrong or missing something. I understand it's hard to find good people to work fast food but people what happened to good work ethics? Your getting paid so stop wasting company money. All because you don't wanna put forth the effort to do your job.
Atmosphere: 1
Food: 1
Service: 1
I love going to this place everything is made fresh from the tacos to the burgers
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Slowest Drive thru in town.
Service: 1
They forgot my chili cheese fries. Took forever to finish my order. My burger was soggy by the time my fries were ready. They seemed more willing to give a co worker 5 ice cream cones than work on our food. My taco salad only had one sad piece of chicken and was all lettuce and tomato. Not a good experience this time.
Atmosphere: 2
Food: 2
Service: 1
Just slow. I don't know why their drive through takes so long. It's dangerous too because if you get more than 3 cars in that line, they are stuck on the street, which is Texas Ave and is extremely busy.
Drive through took 20 minutes. There was only one person in-front of us. I ordered a hot fudge sunday with peanut butter snd whipped cream. They barely gave me any hot fudge. They gave me little to no peanut butter, and they gave me a tiny bit of whipped cream. I would not go here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: DQ Sundaes
Texas favorite
Atmosphere: 5
Food: 5
Service: 5
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