I Ordered from here and somehow they lost my order never ordering from them again unorganized and always noisy
Atmosphere: 1
Food: 1
Service: 1
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Susan took my order correctly But when I received my order, I had 7 wings and a 1/2 a wing.I had bread sticks instead of cheese sti KS My cheese pizza was overcooked so I went back in to tell her about the order The cooks remakes it She walks out the store.Went next door came back.And did not wash your hands.She proceeds to pull my order out of the oven with dirty hands
Susan took my order correctly But when I received my order, I had 7 wings and a 1/2 a wing.I had bread sticks instead of cheese sti KS My cheese pizza was overcooked so I went back in to tell her about the order The cooks remakes it She walks out the store.Went next door came back.And did not wash your hands.She proceeds to pull my order out of the oven with dirty hands
Where do I start so I own a YouTube channel where I do food reviews so I ordered a pizza from this spot. Yes the biggest mistake the manager had her whole family in there. Her daughter went to the back of the kitchen with no shoes or socks on as they makeing my order at that point I said forget it and walk out DO NOT GO HERE‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️
Carlos Munoz
We love the New Yorker!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
Mike Dowling
The store on Villa Maria made our order wrong, left off ingredients. The app showed in ready after 20 minutes, it wasn't for another 15 minutes.
Atmosphere: 2
Food: 1
Service: 2
James Shirley
Very good pizza.
Atmosphere: 4
Food: 5
Service: 5
Lakrisha S. Davidson
To say, I am disappointed with my experience, is an understatement. This was my first time even dealing with any Pizza Hut location in 10 years and this store quickly reminded me of why I stopped eating from Pizza Hut and switched over to Domino’s.
Their food was mid at best. The best thing was their pizza, but their slices were disproportionate and their new snack meal deal flats are so basic and definitely don’t look like the pictures.
And now don’t even get me started about the boneless wings. I ordered the flat 6.99 deal with buffalo wings and my wings looked like they just had hot sauce poured on top…with no real effort into the coating process.
Oh and please don’t get me started about the cinnamon sticks…I ordered two things of icing for one. The regular icing. Not only did they not give me both icings…the one they did give me barely had any icing inside the cup.
The whole order was deplorable and quite honestly made me want a complete refund.
Then I called them and told them they messed up and they resent me the completely messed up items. But then they messed that up as well.
They sent me better wings, but the icing they sent was not the correct icing. They sent me cream cheese icing.
Let’s just say, they reminded me why I don’t like them and will never order from them again.
And I still want my refund.
Update 9/21/24
Let’s Add to there disrespect. A rep from their team told me to reach out and send me my order details so we can rectify this matter, but it’s been over a week since I reached out and still no response. Yea I’d say visit another location because this ain’t it.
I have called them several times and the lady keeps hanging up on me. My husband placed a to go order and it went to the wrong location. He paid over the phone and the lady who answered the phone wasn’t willing to listen to anything I had to say. She was extremely rude. How many times do I have to call to talk to someone? Apparently ALOT since I can’t even get someone on the phone
Atmosphere: 3
Food: 3
Service: 1
Isaac Fisher
Cancelled order an hour after I ordered it, unhelpful staff.
Atmosphere: 1
Food: 1
Service: 1
Hanna Johnson
I didn't plan on ordering ? last min for the kiddos,I did order it online and completly forgot to add the toppings,this was a busy Friday night at pizza hut, I frantically called and spoke to a Daniel, who stated the pizza was already in the oven, they were very accommodating and did fixed my mistake and made it right, thank you VM Pizza Hut for saving the day!!!!
Atmosphere: 5
Food: 5
Service: 5
Lori V Rodriguez
Customer service was superb! The food was hot and fresh.
Katlyn was very helpful with our order!
Just horrible
Food: 1
Service: 1
I Ordered from here and somehow they lost my order never ordering from them again unorganized and always noisy
Atmosphere: 1
Food: 1
Service: 1
Susan took my order correctly But when I received my order, I had 7 wings and a 1/2 a wing.I had bread sticks instead of cheese sti KS My cheese pizza was overcooked so I went back in to tell her about the order The cooks remakes it She walks out the store.Went next door came back.And did not wash your hands.She proceeds to pull my order out of the oven with dirty hands
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Boneless Wings, Cinnamon Sticks, Pepperoni Lover's Pizza
Susan took my order correctly But when I received my order, I had 7 wings and a 1/2 a wing.I had bread sticks instead of cheese sti KS My cheese pizza was overcooked so I went back in to tell her about the order The cooks remakes it She walks out the store.Went next door came back.And did not wash your hands.She proceeds to pull my order out of the oven with dirty hands
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Boneless Wings, Cinnamon Sticks, Pepperoni Lover's Pizza
Where do I start so I own a YouTube channel where I do food reviews so I ordered a pizza from this spot. Yes the biggest mistake the manager had her whole family in there. Her daughter went to the back of the kitchen with no shoes or socks on as they makeing my order at that point I said forget it and walk out DO NOT GO HERE‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️
We love the New Yorker!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
The store on Villa Maria made our order wrong, left off ingredients. The app showed in ready after 20 minutes, it wasn't for another 15 minutes.
Atmosphere: 2
Food: 1
Service: 2
Very good pizza.
Atmosphere: 4
Food: 5
Service: 5
To say, I am disappointed with my experience, is an understatement. This was my first time even dealing with any Pizza Hut location in 10 years and this store quickly reminded me of why I stopped eating from Pizza Hut and switched over to Domino’s.
Their food was mid at best. The best thing was their pizza, but their slices were disproportionate and their new snack meal deal flats are so basic and definitely don’t look like the pictures.
And now don’t even get me started about the boneless wings. I ordered the flat 6.99 deal with buffalo wings and my wings looked like they just had hot sauce poured on top…with no real effort into the coating process.
Oh and please don’t get me started about the cinnamon sticks…I ordered two things of icing for one. The regular icing. Not only did they not give me both icings…the one they did give me barely had any icing inside the cup.
The whole order was deplorable and quite honestly made me want a complete refund.
Then I called them and told them they messed up and they resent me the completely messed up items. But then they messed that up as well.
They sent me better wings, but the icing they sent was not the correct icing. They sent me cream cheese icing.
Let’s just say, they reminded me why I don’t like them and will never order from them again.
And I still want my refund.
Update 9/21/24
Let’s Add to there disrespect. A rep from their team told me to reach out and send me my order details so we can rectify this matter, but it’s been over a week since I reached out and still no response. Yea I’d say visit another location because this ain’t it.
Food: 3
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
I have called them several times and the lady keeps hanging up on me. My husband placed a to go order and it went to the wrong location. He paid over the phone and the lady who answered the phone wasn’t willing to listen to anything I had to say. She was extremely rude. How many times do I have to call to talk to someone? Apparently ALOT since I can’t even get someone on the phone
Atmosphere: 3
Food: 3
Service: 1
Cancelled order an hour after I ordered it, unhelpful staff.
Atmosphere: 1
Food: 1
Service: 1
I didn't plan on ordering ? last min for the kiddos,I did order it online and completly forgot to add the toppings,this was a busy Friday night at pizza hut, I frantically called and spoke to a Daniel, who stated the pizza was already in the oven, they were very accommodating and did fixed my mistake and made it right, thank you VM Pizza Hut for saving the day!!!!
Atmosphere: 5
Food: 5
Service: 5
Customer service was superb! The food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lovers Pizza, Pepperoni Pizza
Pizza was cooked to perfection and the order was ready on time.
Vegetarian options: Ingredients very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Supreme Pizza
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