The Vintage House Restaurant

We have been to the Vintage House many times and have had excellent service and food. However, this time we don't know where the wheels came off. The disappointing experience began upon arrival. We arrived for our 5:15 pm reservation for 4. There was one table of people in the front dining area and 2 tables with people in the back room with views of the vineyard. The remaining tables in the restaurant were all vacant. The hostess began to seat us in the front room and we requested to be seated in the back dining room with the view. The hostess said she couldn't do that. We asked if it was because it was the VIP area, because we are VIP wine club members. She stated no it wasn't that, there would be a mix of people in there, wine club members and non-members it was because she was putting the 6 pm reservations in that room. We mentioned that was nearly an hour away and asked was the restaurant going to be full at 6 pm? She said we don't want overlapping reservations, so we just let it go and sat where she put us in the front room. After we were settled in, had waters and ordered wine, she came back and said if you really want to move, I can move you to the back room. But you will be sitting at the table in the center of the room, which was a non-issue, because we have sat at that table before and it is just fine. We told her we are already settled in at this table and will stay here. We are not sure what changed to have her return and make the offer, but we remained where we were in the front room. As it turned out, we should have moved to the back dining room and that will become clear as I get further into the evening. Appetizers and a bottle of wine came to the table. The waitress poured the wine, took our dinner orders and left us to our conversations. Approximately 30 mins later we are the only table in the front dining room, and only 2 other parties came in and were all promptly seated in the back room. Mind you, the center table and numerous others are still vacant in the back dining room. At one point the waitress stopped by the table and wanted to clear the appetizer when we weren't done, and one guest said no please stop, I still want these. The waitress seemed somewhat shocked and took some of the plates and left. Another 20-30 mins goes by and not once did she return to our table, to pour wine or ask if we need anything. But she and other wait staff were running back and forth to the back dining area serving those patrons. When our food finally did arrive, she asked if there is anything else you need. We said water refills, since there had been none in the hour we had been there and we asked for ketchup because 3 of the entrees came with fries. She returned with 3 small individual portions of ketchup. There are 3 orders of fries and 2 rather large burgers, so we assumed she would check back and bring additional if needed. Keep in mind, the waitress walks directly by our table every time she enters the back room to serve the other patrons. One of our guests flagged the waitress down twice as she was rushing to the back dining room. The first time, was ignored or not acknowledged, the second time she stopped and had a look on her face of shock, like we interrupted her. Our guest asked if as soon as she had a moment could she bring some additional ketchup. By the time the waitress returned to the table, I had already provided my ketchup to our guest and she was finished eating. The French dip was fine, the burgers were flavorful, but overcooked, they were actually near welldone, there was zero pink inside. This experience was surprising to us compared to the many other times we have been to the Vintage House. One of our guests wanted to speak to the manager, but once the bill was brought to the table, the unattentive and dismssive wait staff disappeared, so we finally left after being there for about 2 hrs. This negative experience does not reflect the other postive experiences we have had there.

Atmosphere: 5

Food: 3

Service: 1

We had a fantastic dinner at the Vintage House! Gabe, our server, was friendly, helpful, and spot on with his recommendations.

Atmosphere: 5

Food: 5

Service: 5

We gathered at The Vintage House to celebrate my son receiving his Aggie Ring. Ashlyn took amazing care of us from start to finish. Our appetizers (fried Brie and polenta tots) were both served piping hot and delicious. Every entree we ordered was not only delicious but looked fabulous as well. We ended with desserts and they were the perfect conclusion to an outstanding meal. We cannot wait to return.

Atmosphere: 5

Food: 5

Service: 5

We had a great time! The food was 10/10, and Dillon helped make my birthday so special! My friend had never been here before, and she was very impressed by the food, the wine, and the atmosphere.

Thank you so much:)

Atmosphere: 5

Food: 5

Service: 5

Arrived a little later in the day for a nice date night, talked to the host at the restaurant, she told us they didn't close tell 9pm and we had time to walk around and do wine tasting, got back to the restaurant at 8:35 to be informed the kitchen was closed at 8:30 and we needed to go elsewhere to eat

Atmosphere: 5

Service: 3

The Vintage House is a wonderful restaurant with excellent local wines for special events. Not only does atmosphere & food make for a great dining experience, but wait service! Ashlyn was everything you hope for in a server…knowledgeable with a wonderful personality!! A great ambassador for the Messina Hof brand.

Atmosphere: 5

Food: 5

Service: 5

Our server Erin was AWESOME!

We had Erin and she was amazing!!! GREAT service

Erin was amazing!!! She was great for our whole party!!

Erin was our server and she was amazing! Definitely made the experience amazing

Erin was the best! I could not have had a better experience! Definitely will be back! Loved!

Erin was amazing love her!!!!!

We had a wonderful dinner for a reasonable price.

Highly recommended! As always, the Messina Hog wines we have tried are wonderful but the menu has been updated since we last visited a couple of years ago with their executive chef and it was a delicious meal. We shared the pho dip and had entrees of the steak and potatoes (perfectly cooked to order) and the crab cavatappi. We are local so definitely plan to return, but whether you are visiting for the first time or visited before, definitely visit.

Very disappointed!! Will not return. Salad and main course at same time. Why were they rushing us when most tables were empty? Salad overdressed. My husband ordered the steak medium rare and it was definitely medium. Overcooked! I ordered a pasta dish that was so heavy with tastelessly sauce I only ate a few bites.