Never get Wingstop. They are trying to start an epidemic by making people sign for orders. I have no problems with Wingstop watching me confirm orders I pick up. But to make me touch a nasty order pick up sheet is just wrong. If you want all that information then you need to write it down. I dont want to compromise my customers and my own health. I should not have to subject to myself to the harmful chemicals in hand sanatizer either. If you want all that information you should contact DoorDash, Uber eat etc.... instead of slowing people up trying to get your food to our customers.
Maranita Sapito
my stomach full from all da winggz im eating
Nickalus Pesch
stopped taking cash, so I stopped taking wings, from them. hope they go out of business. 64% is being extremely generous
J. V.
They lost my order. Had me wait for a remake, then forgot an extra sauce I paid for. Other times they don't start making my order until i pull up way after ordering. The workers are nice but I don't think I'll come back any time soon.
Atmosphere: 1
Food: 5
Service: 1
Elizabeth Jara
Just went and ordered the 20 boneless wings and fries and ranch. Came home, I have no ranch and no fries. Most seriously displeased.
Atmosphere: 2
Food: 2
Service: 2
Adam Marsh
This might be the worst wingstop location in the company. Not only do they completely forget your order, but they don't even try to help. If you order online, expect it to be well over an hour and a half even though the app says 16-21min. They don't care nor do they even try to make it right. I hope corporate sees this review and audits their management. It is beyond ridiculous. I will say that if you do get your food, most of the time it's decent, so the cooks are attentive and do a good job.
Atmosphere: 1
Food: 3
Service: 1
Stephen Truhlar
After waiting 35 minutes for my order. Wingstop decided to cancel my order due to “high demand”
Atmosphere: 1
Food: 1
Service: 1
Gabriel JM
Placed a online order at 7:39pm to pick up at 8 pm and finally got my food at 9:10 pm.
Atmosphere: 1
Food: 1
Service: 1
Eteban Paiz
Very unprofessional, rude and no structure what do ever!! They put several people ahead that I offered and arrived before and they kept neglecting to even mark that I was present on the monitor! Asked for explanation and Bruce was very rude trying to imply that they all ordered before me when my order was supposed to be ready at 715 and waited over an hour!!! THEY NEED TO CHANGE MANAGEMENT!!!
Atmosphere: 1
Food: 1
Service: 1
Xavier Lopez
If I can give this store a lower rating I would. I always order from here and something is messed up.! They don’t pay attention to their orders and bagging. It’s already expensive paying here for food so why can’t yall put fries or the right wings in here. I am Waiting for someone to call from their office since it is a franchise location. But let’s see because these people need to be re trained.!
The worst experience ever. I have been ordering food from this place for the past year and everything had been amazing until today. I ordered online and received a completely different order. When I called they said they can redo the order after I waited for almost 2 hours. I said no and the person said that they could refund my money. I will update once I receive my refund. I'm amazed at the mistake these people made!
Atmosphere: 1
Food: 1
Service: 1
Bob Ferapples
Terrible never received my order I did however get some other persons order
Atmosphere: 1
Food: 1
Service: 1
S550_Noah
Takes about 1-2 hours to get your food
Keith Read
They took our money and shorted us 1/3 of our wings. Tried to call the store THEY DONT ANSWER.
NEVER BUYING FROM THEM. Going to file a chargeback. Communication Wing Stop, Communications. You’re fired.
0 Stars for Customer Service
Atreyu Allin
Every location I pick up GrubHub deliveries has slow and rude service. I'm about to boycott their pickups with how consistently bad Wingstop is customer service wise.
Never get Wingstop. They are trying to start an epidemic by making people sign for orders. I have no problems with Wingstop watching me confirm orders I pick up. But to make me touch a nasty order pick up sheet is just wrong. If you want all that information then you need to write it down. I dont want to compromise my customers and my own health. I should not have to subject to myself to the harmful chemicals in hand sanatizer either. If you want all that information you should contact DoorDash, Uber eat etc.... instead of slowing people up trying to get your food to our customers.
my stomach full from all da winggz im eating
stopped taking cash, so I stopped taking wings, from them. hope they go out of business. 64% is being extremely generous
They lost my order. Had me wait for a remake, then forgot an extra sauce I paid for. Other times they don't start making my order until i pull up way after ordering. The workers are nice but I don't think I'll come back any time soon.
Atmosphere: 1
Food: 5
Service: 1
Just went and ordered the 20 boneless wings and fries and ranch. Came home, I have no ranch and no fries. Most seriously displeased.
Atmosphere: 2
Food: 2
Service: 2
This might be the worst wingstop location in the company. Not only do they completely forget your order, but they don't even try to help. If you order online, expect it to be well over an hour and a half even though the app says 16-21min. They don't care nor do they even try to make it right. I hope corporate sees this review and audits their management. It is beyond ridiculous. I will say that if you do get your food, most of the time it's decent, so the cooks are attentive and do a good job.
Atmosphere: 1
Food: 3
Service: 1
After waiting 35 minutes for my order. Wingstop decided to cancel my order due to “high demand”
Atmosphere: 1
Food: 1
Service: 1
Placed a online order at 7:39pm to pick up at 8 pm and finally got my food at 9:10 pm.
Atmosphere: 1
Food: 1
Service: 1
Very unprofessional, rude and no structure what do ever!! They put several people ahead that I offered and arrived before and they kept neglecting to even mark that I was present on the monitor! Asked for explanation and Bruce was very rude trying to imply that they all ordered before me when my order was supposed to be ready at 715 and waited over an hour!!! THEY NEED TO CHANGE MANAGEMENT!!!
Atmosphere: 1
Food: 1
Service: 1
If I can give this store a lower rating I would. I always order from here and something is messed up.! They don’t pay attention to their orders and bagging. It’s already expensive paying here for food so why can’t yall put fries or the right wings in here. I am Waiting for someone to call from their office since it is a franchise location. But let’s see because these people need to be re trained.!
Restaurantji Recommends
The worst experience ever. I have been ordering food from this place for the past year and everything had been amazing until today. I ordered online and received a completely different order. When I called they said they can redo the order after I waited for almost 2 hours. I said no and the person said that they could refund my money. I will update once I receive my refund. I'm amazed at the mistake these people made!
Atmosphere: 1
Food: 1
Service: 1
Terrible never received my order I did however get some other persons order
Atmosphere: 1
Food: 1
Service: 1
Takes about 1-2 hours to get your food
They took our money and shorted us 1/3 of our wings. Tried to call the store THEY DONT ANSWER. NEVER BUYING FROM THEM. Going to file a chargeback. Communication Wing Stop, Communications. You’re fired. 0 Stars for Customer Service
Every location I pick up GrubHub deliveries has slow and rude service. I'm about to boycott their pickups with how consistently bad Wingstop is customer service wise.
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