I went thru the drive through to pick up an app order. And NOT to my surprise, they were out of a side item. That seems to be a theme with Burger King. Other locations I've visited have given me the same explanations on sides and meals.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Hamburger, Onion Rings
Paxton
Just had some seriously amazing food! đ Sadly, the staff wasn't the friendliest bunch. đ A few of the other customers were super nice though, which made things better. đ Overall, a mixed bag of an experience. đ¤ˇââď¸ Definitely going back for the food, but hoping for better service next time!
Atmosphere: 4
Food: 5
Service: 2
Amy Knight
We asked for a large hand full of ketchup at the drive-through, and they did.
Atmosphere: 5
Food: 5
Service: 5
Susan Seward
Went in for breakfast The service was fast and friendly. Food was hot and fresh.
I recently visited this Burger King and was surprised to find that they charge $0.50 per cup for water. As an operations professional, I understand the cost of supplies, but this charge is excessive. A small fee, like $0.10, would make sense to offset costs, but $0.50 per cup is unreasonable.
When I addressed this with the manager, I was met with indifference. There was no attempt to hear of relate unhappiness to the owner or acknowledge my concernâjust a dismissive attitude, as if neither they nor the owner cared.
So, be warned: If you want water, you'll have to pay for the cup. Customer experience clearly isnât a priority here.
Steven Bowers
One of very few Burger Kings that is clean, has good service, and the food is decent.
Atmosphere: 5
Food: 5
Service: 5
Mario Rodriguez
Whopper with no veggies?
Food: 1
Service: 3
Michelle Matson
Other then this restaurant needing ALOT of work inside they do great service
Atmosphere: 1
Food: 5
Service: 5
Vinnie D Stevens
I went to this location yesterday (10/20) and was very disappointed in what I received. I ordered the âWednesday whopperâ but they didnât have the purple bun (which was a possibility) - the whopper I got was at most, slightly warm and I have never had any bun at BK not have sesame seeds before this order EVER! They were not able to do any of the frozen drinks they offer. The sprite for my son, was only soda water. The chicken wrap had a piece of chicken that was about 3 small bites and more tortilla than anything. Over all the food was just âmehâ and I wish we had gone to a completely different location. Definitely not worth $37.
Food: 3
Service: 4
Joe Gutierrez
Terrible service all around, didnât get a receipt, ordered 2 meals and both werenât even the right meals. No cheese on either burger, didnât toast the buns. Will never come back
This location has been the best I've been to. They were quick and accurate and clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fries, Onion Rings
Samuel Keys
Great service.
Atmosphere: 5
Food: 5
Service: 5
Tom Brady
Excellent Service, late at night, only guy working, took the time to make a perfect milkshake.
Food: 5
Service: 5
Carol Hastings
Food was totally wrong and cancer patient terminal got wrong food and was not offered to correct it or redeliver it. After waiting over hour and half.
Food: 1
Service: 1
Kayla-Marie Cyphers
We always ask for the food to be made fresh. We always tell the servers âwe donât mind waitingâ that way thereâs no pressure, and we still get the quality of food that we expect. We went there the other day, looking to treat ourselves because we do like a good BK sandwich from time to time⌠we asked âwould you please make this fresh, we donât mind waiting.â The cashier acknowledged our request, we paid and we went and had a seat while we waited for our food. About 5 mins or so passed, and here they are with our food. We were surprised at how quick it was given we asked for it to be made fresh. They did inform us their grill was down, because of repairs, and that it would take a while to get it back up. So we accepted the fact that the burgers we ordered may not be as fresh as weâd like, but everything else should have been made fresh, and it was NOT. Highly disappointing experience. If the customer doesnât care and doesnât ask for fresh food, then sure, serve them what you got on standby I guess, but then they specify itâs to be made fresh, thatâs what they should get. Thatâs just good customer service, at the very least. The cashier ended up telling us at the end that he was the store manager, and had the cook remake ONE of our sandwiches, and then he compensated us for the old stale food by one free hersheys pie⌠thanks for the attempt at reconciliation, but yâall can do better.
I went thru the drive through to pick up an app order. And NOT to my surprise, they were out of a side item. That seems to be a theme with Burger King. Other locations I've visited have given me the same explanations on sides and meals.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Hamburger, Onion Rings
Just had some seriously amazing food! đ Sadly, the staff wasn't the friendliest bunch. đ A few of the other customers were super nice though, which made things better. đ Overall, a mixed bag of an experience. đ¤ˇââď¸ Definitely going back for the food, but hoping for better service next time!
Atmosphere: 4
Food: 5
Service: 2
We asked for a large hand full of ketchup at the drive-through, and they did.
Atmosphere: 5
Food: 5
Service: 5
Went in for breakfast The service was fast and friendly. Food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
I recently visited this Burger King and was surprised to find that they charge $0.50 per cup for water. As an operations professional, I understand the cost of supplies, but this charge is excessive. A small fee, like $0.10, would make sense to offset costs, but $0.50 per cup is unreasonable.
When I addressed this with the manager, I was met with indifference. There was no attempt to hear of relate unhappiness to the owner or acknowledge my concernâjust a dismissive attitude, as if neither they nor the owner cared.
So, be warned: If you want water, you'll have to pay for the cup. Customer experience clearly isnât a priority here.
One of very few Burger Kings that is clean, has good service, and the food is decent.
Atmosphere: 5
Food: 5
Service: 5
Whopper with no veggies?
Food: 1
Service: 3
Other then this restaurant needing ALOT of work inside they do great service
Atmosphere: 1
Food: 5
Service: 5
I went to this location yesterday (10/20) and was very disappointed in what I received. I ordered the âWednesday whopperâ but they didnât have the purple bun (which was a possibility) - the whopper I got was at most, slightly warm and I have never had any bun at BK not have sesame seeds before this order EVER! They were not able to do any of the frozen drinks they offer. The sprite for my son, was only soda water. The chicken wrap had a piece of chicken that was about 3 small bites and more tortilla than anything. Over all the food was just âmehâ and I wish we had gone to a completely different location. Definitely not worth $37.
Food: 3
Service: 4
Terrible service all around, didnât get a receipt, ordered 2 meals and both werenât even the right meals. No cheese on either burger, didnât toast the buns. Will never come back
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location has been the best I've been to. They were quick and accurate and clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fries, Onion Rings
Great service.
Atmosphere: 5
Food: 5
Service: 5
Excellent Service, late at night, only guy working, took the time to make a perfect milkshake.
Food: 5
Service: 5
Food was totally wrong and cancer patient terminal got wrong food and was not offered to correct it or redeliver it. After waiting over hour and half.
Food: 1
Service: 1
We always ask for the food to be made fresh. We always tell the servers âwe donât mind waitingâ that way thereâs no pressure, and we still get the quality of food that we expect. We went there the other day, looking to treat ourselves because we do like a good BK sandwich from time to time⌠we asked âwould you please make this fresh, we donât mind waiting.â The cashier acknowledged our request, we paid and we went and had a seat while we waited for our food. About 5 mins or so passed, and here they are with our food. We were surprised at how quick it was given we asked for it to be made fresh. They did inform us their grill was down, because of repairs, and that it would take a while to get it back up. So we accepted the fact that the burgers we ordered may not be as fresh as weâd like, but everything else should have been made fresh, and it was NOT. Highly disappointing experience. If the customer doesnât care and doesnât ask for fresh food, then sure, serve them what you got on standby I guess, but then they specify itâs to be made fresh, thatâs what they should get. Thatâs just good customer service, at the very least. The cashier ended up telling us at the end that he was the store manager, and had the cook remake ONE of our sandwiches, and then he compensated us for the old stale food by one free hersheys pie⌠thanks for the attempt at reconciliation, but yâall can do better.
Atmosphere: 2
Food: 1
Service: 1
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