The young employees were throwing rags around and the older employees were standing around talking while I waited in line for my order which took 20 mins. Then I get home and they forgot the gravy for 2 meals . When I call I was told to come back and I'll give you 2 gravy. Really?? Get my order right instead of visiting and playing around.
Atmosphere: 2
Food: 2
Service: 2
Hannah Hawkins
Staff is nice but our chicken was undercooked and made us sick
Food: 1
Service: 5
Rev. Mario perez
Just some tea for my lovely wife
Atmosphere: 1
Food: 5
Service: 1
Norma Noriega
They have very good food and their tea awesome.
Atmosphere: 5
Food: 5
Service: 5
Shenequia Brown
Went through drive through last night and normally I check my food before driving off but didn't last night! I got home which is about a 3 min drive and was so upset! Fries were not even close to fresh! Very old and stale, tenders were super hard! Prices are way too high to not have fresh food!
Food: 1
Service: 4
Jennifer Rothman
We ordered and paid for our food, but we did not receive our full order. They refused to give us a refund for the items we did not receive. Terrible customer service.
Food: 5
Service: 1
Samantha Renz
Always clean, great customer service, and servant leadership! Love this place
Atmosphere: 5
Food: 5
Service: 5
Nina
Not sure what happen to night, but My chicken tenders looked/ taste dry and dark. Disappointed
Atmosphere: 4
Food: 2
Service: 4
maggie grisso
I went through the drive thru at 6:15 on a Monday. There were about 3 cars in front of us. I just ordered a spicy #1. When I got the food, the chicken was warm and not fresh whatsoever. It looked super dark and did not taste right. I almost think it was fried twice or was left under a heat lamp for way too many hours. I would turn around and ask for chicken I would actually eat, but I have somewhere to be. Hopefully be fries and roll will hold me over. I will not be a repeat customer. It’s the equivalent to gas station chicken.
I stopped by Chicken Express yesterday on my way to work and was genuinely impressed. The staff were extremely friendly, polite, and kept the line moving quickly—never letting it build up, which I really appreciated since I was on a tight schedule.
The food was exactly what you expect from Chicken Express: warm, fresh, and consistent in flavor. My order came with plenty of napkins (a small detail that makes a big difference), and my drink cup wasn’t dripping, which is honestly a rare but welcome touch.
The front of the building and the parking lot were clean and well kept, giving a good first impression before I even stepped inside. Overall, great service, fast turnaround, and a clean, reliable experience
Atmosphere: 5
Food: 5
Service: 5
Riley Cox
Used to be great, new management allows for old chicken to be sent out, can hardly bite through a chicken tender because it’s so dry.
Atmosphere: 1
Food: 1
Service: 1
Brittany Ortiz
They care about their customers. They will go above and beyond to make your orders the way you want and to make sure that it is right.
Atmosphere: 5
Food: 5
Service: 5
Shawna Solis
I went through drive thru at almost 8pm it was 31 dollars for a number one and a number 2 that's a little ridiculous and was very slow I waited for over 20 minutes.Dont think I will go back
Food Is so expensive!
Atmosphere: 5
Food: 5
Service: 5
The young employees were throwing rags around and the older employees were standing around talking while I waited in line for my order which took 20 mins. Then I get home and they forgot the gravy for 2 meals . When I call I was told to come back and I'll give you 2 gravy. Really?? Get my order right instead of visiting and playing around.
Atmosphere: 2
Food: 2
Service: 2
Staff is nice but our chicken was undercooked and made us sick
Food: 1
Service: 5
Just some tea for my lovely wife
Atmosphere: 1
Food: 5
Service: 1
They have very good food and their tea awesome.
Atmosphere: 5
Food: 5
Service: 5
Went through drive through last night and normally I check my food before driving off but didn't last night! I got home which is about a 3 min drive and was so upset! Fries were not even close to fresh! Very old and stale, tenders were super hard! Prices are way too high to not have fresh food!
Food: 1
Service: 4
We ordered and paid for our food, but we did not receive our full order. They refused to give us a refund for the items we did not receive. Terrible customer service.
Food: 5
Service: 1
Always clean, great customer service, and servant leadership! Love this place
Atmosphere: 5
Food: 5
Service: 5
Not sure what happen to night, but My chicken tenders looked/ taste dry and dark. Disappointed
Atmosphere: 4
Food: 2
Service: 4
I went through the drive thru at 6:15 on a Monday. There were about 3 cars in front of us. I just ordered a spicy #1. When I got the food, the chicken was warm and not fresh whatsoever. It looked super dark and did not taste right. I almost think it was fried twice or was left under a heat lamp for way too many hours. I would turn around and ask for chicken I would actually eat, but I have somewhere to be. Hopefully be fries and roll will hold me over. I will not be a repeat customer. It’s the equivalent to gas station chicken.
Atmosphere: 5
Food: 1
Service: 3
Restaurantji Recommends
Very friendly staff. Especially the manager
I stopped by Chicken Express yesterday on my way to work and was genuinely impressed. The staff were extremely friendly, polite, and kept the line moving quickly—never letting it build up, which I really appreciated since I was on a tight schedule.
The food was exactly what you expect from Chicken Express: warm, fresh, and consistent in flavor. My order came with plenty of napkins (a small detail that makes a big difference), and my drink cup wasn’t dripping, which is honestly a rare but welcome touch.
The front of the building and the parking lot were clean and well kept, giving a good first impression before I even stepped inside. Overall, great service, fast turnaround, and a clean, reliable experience
Atmosphere: 5
Food: 5
Service: 5
Used to be great, new management allows for old chicken to be sent out, can hardly bite through a chicken tender because it’s so dry.
Atmosphere: 1
Food: 1
Service: 1
They care about their customers. They will go above and beyond to make your orders the way you want and to make sure that it is right.
Atmosphere: 5
Food: 5
Service: 5
I went through drive thru at almost 8pm it was 31 dollars for a number one and a number 2 that's a little ridiculous and was very slow I waited for over 20 minutes.Dont think I will go back
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