Cracker Barrel Old Country Store

The good stuff

Atmosphere: 5

Food: 5

Service: 5

I love cracker barrel, but sad to report out of the 10-15 times my family has visited this location I found hair in my food multiple times... I simply don't understand how it keeps happening... If it was once, or twice maybe i let it slide... but we haven't been back in over a year because of the 5th time we found hair in our food... Unreal. Time to get it together.

Our server was best we have ever had, Janell!

Atmosphere: 5

Food: 5

Service: 5

Not the Cracker Barrel that was. Waitress was less than attentive,she had to be waved down for any attention. I never saw any management checking the dining area, two tables were sat well after we ordered but both got their food before we did,we had to ask why, no reply. We asked about bread and acknowledged but had to wave waitress about it then she instructed someone to bring it and of course no bread plates we had to ask for. Our order was not complicated two pancake orders one chicken strip and shepherds pie. When food finally came both pancake orders were cold and had from sitting, chicken strips arrived without fries and hash browns on shepherds pie were just shy of being burnt. No refills of tea or soft drink until summoned after other table got refills without asking saw my coffee empty had to ask for more. Unfortunately don't believe I will dine there again.

Atmosphere: 4

Food: 2

Service: 2

The food took a loooooooonnnggg time to be ready!!! It was crazy I live in Bryan, TX and never had this issue. Everytime we go the service is soo quick. So we figured it would be the same but it was not. Other than that it was okay.

Atmosphere: 4

Food: 5

Service: 4

Great hang over food always quick service, hot food and great prices always get the hash brown casserole its always delicious.

Atmosphere: 5

Food: 5

Service: 5

Arrived on a Sunday at 227pm, we were seated quickly. It wasn’t busy. 40 minutes after we ordered; the waitress comes out and asks us what we ordered. 1 hour in; still NO food! My wife waited 30 minutes for a coffee refill, and I never got a tea refill. As we are leaving, I tell the hostess we waited an hour and still had no food. She doesn’t even acknowledge me.

Atmosphere: 4

Food: 4

Service: 1

It was a call in order. No one would answer the phone so that all I had to do was walk in and pay. I had to wait for my order, which wasted a few minutes of my time to be told the associate was working on a catered order and the manager should have answered the phone.

Atmosphere: 4

Food: 4

Service: 3

I paid $17 for 6 servings of dressing but when I looked inside the bag on Christmas day, there was 1 half full small loaf. I feel I should get at least half of my money back. This will probably feed 4 ppl, not 6. Plus the onions were not fully cooked. I tried cooking it for another hour but it didnt fix the problem. I thought sure Cracker Barrel would get dressing right. My last experience here was a salad where the tomatoes were fridgerated with cheddar cheese and iceberg lettuce, YUCK. You don't refrigerate tomatoes! I need to just never go to this restaurant anymore for anything.

Wonderful people and amazing service only reason I didn't give 5 stars is they ran out of a number of sides that should never run out at a place like this regardless of the holidays

Atmosphere: 5

Food: 4

Service: 5

We love Crackle Barrel! ❤️ The service at this restaurant was excellent. We were helped by Trinity and one of her trainee. As usual, my favorite fried chicken was always so tasty and fresh. I also love its gift shops, there were so many cite stuffs!

Atmosphere: 5

Food: 5

Service: 5

Always delish

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fried Chicken, Grandpa's Country Fried Breakfast

I came in with my wife and grandson.
The only food that was hot was my chicken all the sides were cold and the green beans tasted burnt.
My wife wanted bone in chicken and they only serve bone in chicken on Saturday and Sunday. For a restaurant that mainly serves chicken. Why do you only serve bone in on the weekends?
Then she ordered chicken tenders and they came back to the table and said the tenders were frozen and were trying to thaw them out. Needless to say she didn't order anything
My grandson ordered the kids burgers and they came out burnt.

Cracker Barrel needs to think about there customers and redo there menu

Atmosphere: 4

Food: 1

Service: 4

We love this location! The gift shop is still as great as ever. We were greeted by Cadi. She has amazing customer service skills! Cadi was so welcoming and kind. A true asset to the team. Our server was also great (I forgot her name.). Food was good as always.

Great server food was ok
Tried the new merry berry tea definitely need to try if you like tea

Atmosphere: 4

Food: 4

Service: 5