Very nasty & disrespectful. We grew up loving Dairy Queen. Traveling all over the US, and stopping at several locations along the way is nice. So we love visiting the Burleson, TX location. The guy was so disrespectful. I was a little confused about what I wanted & my sister had to change our order. When we got to the window he had left off her order. He became a little upset, so we knew he had done it on purpose. The young lady at the window was kind, she didn't charge my Sister. If you don't feel like serving, go home. I may not visit that location again.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Blizzard Mini
Steffanie Steelhammer
Not sure what happened to this DQ. We are regular blizzard purchasers. All four blizzards were apathetic at best. Typically blizzards are brought out and presented in an upside fashion this didn’t happen and three of the four had whip cream on them. Since when did whip cream accompany a blizzard? No one asked us if we wanted whip cream when we placed our order.That being said when asked why it wasn’t mixed all the way and if I could get a little more strawberry and chocolate to mix in the vanilla, I was informed by the 18 yo manager she made it according to the company standard. If this is the new standard then we won’t be back.All 4 of the blizzards were poorly mixed with vanilla ice cream on the bottom 1/2 of the cup and the amount of toppings was slim pickings.The atmosphere seemed tense as the two workers at the front were polite to use when we ordered.There were no paper towels in the men’s restroom.
Atmosphere: 1
Food: 1
Service: 1
John Finley
Average dairy queen. Typical young servers who play more than take care of customers.
Atmosphere: 3
Food: 4
Service: 2
Juli Thorpe-Hasan
Wow, what a great experience I was driving through from Waco to Fort Worth and stopped to get a blizzard and I believe it is the best blizzard I have ever had in my life. The service was friendly and I’m not saying it was just a smile I mean it was friendly. And it was just an overall great experience. I wish place was like that life would be a happier place way to go, Burleson.
Atmosphere: 5
Food: 5
Service: 5
Mike Masse'
There have been some rough service experiences here in the past - if tonight was any indication, they have turned it around. Kyle was excellent and ensured we will be back!
Atmosphere: 5
Food: 5
Service: 5
S T
very nice people that work
Atmosphere: 5
Food: 5
Service: 5
DiYana Garcia
Friendly Great Staff. Normally Id say Must have Dilly Bar, today I had a Strawberry Sundae. Yum!
Atmosphere: 5
Food: 5
Service: 5
Tammy Franklin
Stood at counter with many workers talking to each other for about 4 min before anyone came to counter it was
Atmosphere: 3
Food: 5
Service: 3
Nathan White
We swing thru for ice cream on the way home regularly. My kids think it's the best DQ. I tend to agree. They have never got our order wrong, and everything always tastes like it should.Parking: Drive thru is tight, but the regular parking lot is goodKid-friendliness: My kids love to stop here for ice cream
They always extra here, group of white ladies and teens, if you ask for anything extra, it’s almost like they purposely dont do it and have an attitude. Just drive to Alvaredo if you want hassle free dining/fast food. Been like this for last 3 years, lord forbid you ask for extra onions, get home and have no onions. Eat here 4 times a week, never had my order right. Drive further for peace of mind. The culture at this store sucks. They always stare and snicker behind the glass. Tired of this store.
Atmosphere: 3
Food: 1
Service: 1
loretta hargrove
This is one of the few DQs we trust eating at. Place is clean and staff is very pleasant and hospitable! A rare find these days!
I just went through the drive-thru and they got my order wrong. OK, not the best thing, but when I corrected the lady at the window she sighed loudly and rolled she eyes. Are you kidding me? No apology for getting the order wrong and then there was a bad attitude. Poor experience!
Judy Anders
Food was fantastic and the staff was great as always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, DQ Dude Meal
Donna Davis
I wanted the $7 chicken strip meal with a drink and sundae. Was told it's not offered in Texas. They were not exactly
Very nasty & disrespectful. We grew up loving Dairy Queen. Traveling all over the US, and stopping at several locations along the way is nice. So we love visiting the Burleson, TX location. The guy was so disrespectful. I was a little confused about what I wanted & my sister had to change our order. When we got to the window he had left off her order. He became a little upset, so we knew he had done it on purpose. The young lady at the window was kind, she didn't charge my Sister. If you don't feel like serving, go home. I may not visit that location again.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Blizzard Mini
Not sure what happened to this DQ. We are regular blizzard purchasers. All four blizzards were apathetic at best. Typically blizzards are brought out and presented in an upside fashion this didn’t happen and three of the four had whip cream on them. Since when did whip cream accompany a blizzard? No one asked us if we wanted whip cream when we placed our order.That being said when asked why it wasn’t mixed all the way and if I could get a little more strawberry and chocolate to mix in the vanilla, I was informed by the 18 yo manager she made it according to the company standard. If this is the new standard then we won’t be back.All 4 of the blizzards were poorly mixed with vanilla ice cream on the bottom 1/2 of the cup and the amount of toppings was slim pickings.The atmosphere seemed tense as the two workers at the front were polite to use when we ordered.There were no paper towels in the men’s restroom.
Atmosphere: 1
Food: 1
Service: 1
Average dairy queen. Typical young servers who play more than take care of customers.
Atmosphere: 3
Food: 4
Service: 2
Wow, what a great experience I was driving through from Waco to Fort Worth and stopped to get a blizzard and I believe it is the best blizzard I have ever had in my life. The service was friendly and I’m not saying it was just a smile I mean it was friendly. And it was just an overall great experience. I wish place was like that life would be a happier place way to go, Burleson.
Atmosphere: 5
Food: 5
Service: 5
There have been some rough service experiences here in the past - if tonight was any indication, they have turned it around. Kyle was excellent and ensured we will be back!
Atmosphere: 5
Food: 5
Service: 5
very nice people that work
Atmosphere: 5
Food: 5
Service: 5
Friendly Great Staff. Normally Id say Must have Dilly Bar, today I had a Strawberry Sundae. Yum!
Atmosphere: 5
Food: 5
Service: 5
Stood at counter with many workers talking to each other for about 4 min before anyone came to counter it was
Atmosphere: 3
Food: 5
Service: 3
We swing thru for ice cream on the way home regularly. My kids think it's the best DQ. I tend to agree. They have never got our order wrong, and everything always tastes like it should.Parking: Drive thru is tight, but the regular parking lot is goodKid-friendliness: My kids love to stop here for ice cream
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Buster Parfait, Sundae, Blizzard Mini, Cone
The staff was wonderful, nice, and very friendly. The food was hot, fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: JB Combo Sandwich, French Fries, Bacon Cheeseburger, Blizzard Mini
Restaurantji Recommends
They always extra here, group of white ladies and teens, if you ask for anything extra, it’s almost like they purposely dont do it and have an attitude. Just drive to Alvaredo if you want hassle free dining/fast food. Been like this for last 3 years, lord forbid you ask for extra onions, get home and have no onions. Eat here 4 times a week, never had my order right. Drive further for peace of mind. The culture at this store sucks. They always stare and snicker behind the glass. Tired of this store.
Atmosphere: 3
Food: 1
Service: 1
This is one of the few DQs we trust eating at. Place is clean and staff is very pleasant and hospitable! A rare find these days!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: JB Combo Sandwich, French Fries, Peanut Buster Parfait, Onion Rings, Dipped Cone, Fries, Bacon Cheeseburger, Jalitos, Chicken Strips, Taco Salad, DQ Dude Meal, Hamburger, Belt Buster, Blizzard Mini, Cone
I just went through the drive-thru and they got my order wrong. OK, not the best thing, but when I corrected the lady at the window she sighed loudly and rolled she eyes. Are you kidding me? No apology for getting the order wrong and then there was a bad attitude. Poor experience!
Food was fantastic and the staff was great as always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, DQ Dude Meal
I wanted the $7 chicken strip meal with a drink and sundae. Was told it's not offered in Texas. They were not exactly
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Steak Fingers