Freddy's Frozen Custard & Steakburgers

2 chili cheese dog meals for $26. Not even close to the value. Hot dog was on a Texas toast. Chili was average. French fries were very thin and just not good. Can’t think of any other restaurant that has bad fries. Don’t understand why they are even using this kind. Won’t be going back. Just wasn’t a good meal.

Atmosphere: 5

Food: 3

Service: 5

Love love love their custard. Just wish I had some coupons

Atmosphere: 5

Food: 5

Service: 5

My Bride loves the custards which is why we come. I've only been 3 times but all three times the burgers are over salted. Next time I may need to go next door and get some KFC while she enjoys her custard

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Hamburger, Double Cheeseburger

Y’all’s staff is phenomenal, from one food service manager to another ! Kacey was exceptionally kind in the drive through helping me navigate the menu as a first timer ! Everyone was working and the wait wasn’t long at all! Food is hot and fresh! These cheese curds are to die for !

Atmosphere: 5

Food: 5

Service: 5

Ok, I go here all the time maybe not so much now. 1) I order the double combo no seasoning and plain no cheese. Well, guess cashier didn't hear me so I go to get my order and see pickles over flowing from bun. Tell them I didn't order this. 2) they remake my burger ( or so they pretend to). I get next burger with seasoning and obvious other stuff just scraped off. Send it back again. Round 3, guy brings out new burger pretty fast ( weird). Took 1 bite and I see pink ( I do not eat burgers at restaurants pink, or anything but well done. So I won't be going back anytime soon. The manager was " ok". Candace acted a little put off with me. I didn't want to send it back again I said I'll take it home and cook it fully. She gave me a refund. But the tall guy working grill should be fired. No " Sorry ", no Thank you nothing. Like are you mute?. Horrible customer service. Freddy's do better. :(

Atmosphere: 4

Food: 1

Service: 1

I ordered a veggie burger, and it came out lukewarm. I would expect more from a $9 burger..

Ordered on Doordash, the order was cancelled by them. I called to see if they were out of something, then they hung up on me lol.

Atmosphere: 1

Food: 1

Service: 1

The employees at Freddy’s are AMAZING!
The gentleman who took our order was so friendly and polite. The food was delicious and came so quickly! Everyone looked happy and seemed like friends. Please support this business!!!

Atmosphere: 5

Food: 5

Service: 5

I can not say enough about the staff at Freddie’s in Burleson, I have a special needs daughter and the store manager Melissa has going above and beyond to assist, 5 star service

Kid-friendliness: Very kid friendly I now support Freddie’s on kids night .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger, French Fries

Loved hamburger ans fries!

Atmosphere: 5

Food: 5

Service: 5

2nd time coming to Freddie’s, everything is great, love the burgers and frozen custard.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Freddy's Fries, Chili Cheese Fries, Freddy's Famous Jalapeño Fry Sauce, Signature Turtle

This is a great burger place. Yes, it can be pricey but with the cost of fast food increasing the difference is comparable.

The food quality is top notch and the staff are friendly and keep a clean store.

Atmosphere: 5

Food: 5

Service: 5

First time to eat at this newest location in the DFW area. We ate after 2pm and inside wasn't busy.
In the beginning, it appeared that we chose the wrong restaurant to eat at. Why? Because we waited at the counter for 5 minutes before we were acknowledged, "I'll be right with you." Finally, our order was taken, and we sat down to wait for our food. After 25 minutes, I decided to go to the counter and inquire where my food was. The gentleman on the grill saw me standing there and said. Can I help you? I said yes, hello. Like to know where my food is at, I handed them my receipt. He went to look, came back, and said, "I can't find it." I'll remake it asap. While we were waiting at the table, the manager came over to apologize for the delay and told me that she refunded our order. Not only that, she gave us two coupons for 2 free meals for our next visit.
We were very thankful for her hospitality, and for that reason, when we are back in Burleson, we will return. Hopefully, it will be a better experience.

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Freddy's Original Double Combo, French Fries

This was our first time here at this location. They got 2 out of 3 of the burgers wrong. There were no sauces at all despite it being on the order. And the ice cream was melted even though we went and picked up the order on the time of the ticket. This was a really disappointing visit. And honestly, kind of a waste of money.

Food: 2

Service: 2

Really strong customer service especially from the manager. Food was really good. Loved the burgers

Atmosphere: 5

Food: 4

Service: 5