Drinks great, service is always less than ideal but today was the worst. The drive through order girl was extremely rude when first taking our order then it continued when we were at the window. What happened to customer service??
Teresa Clem
I love stopping in for a tea and I come and get my big water jugs filled often….. but the customer service is the worst. ?. I’m pretty sure the one girl that’s always scowling and rolling her eyes is one if the mangers. Today I go in and two people in front of me and she treated them the same way…. Like she hates being there. Zero hi or thank you….. nothing but mean looks. Do better!!! It’s easy to be nice!!!!
Select OneService
Just joined awhile back. Not going into details, but bottom line...Stopped by Burleson and Employee C D was rude and very condescending. Didn't get what I ordered. Work on that customer service first HTeaO.
Charla Eickholt
I love all the tea choices!! Coconut and Georgia Peach are the best!
Melissa Hopkins
My husband and I absolutely love their Tea. Unfortunately we just had the worst experience in the drive-thru with the lack of customer service skills. The young lady was rolling her eyes and being rude. Asked for the manager and she stated she didn’t appreciate us making a complaint about her minor employee and called us hostile for asking to speak to her. Very disappointed. Needless to say we won’t be going to that location again.
Linda Brewer
Went there for the drive-thru iced teas at the Burleson TX location. Love the peach, the coconut and the mint. Can't say much for the customer service. The girl at the window rolled her eyes at us because we decided to order more drinks than what we originally ordered. After the window closed she proceeded to yell through the window at my daughter. Some people shouldn't work with the public.
Eva B
Something about having cold iced tea on a hot summer day after you get off from work or during lunch break! This tea is made with special filtered water so it is light and refreshing and your body absorbs it and it's so good too. Plus you can sample different flavors. You can also grab a snack and add fruit to your tea and look at the latest from Yeti, haha. Anyway, best place and not easy to replicate experience, it just makes ones happy to stop and get tea. Also keep an eye out for happy hour.
Carress Crotts
The mint tea is the best ? ?? ?
Lonnie Pennington
Awesome Tea and Coffee shop! They even sell great American Made coolers on sale! Paul has a great setup. Really liked the coffee!
Lots of different tea options and samples of each. A little pricey but they do have happy hours with half off drinks.
Martha Arnold
Oh this place is amazing! I love all the flavors and you can taste before you buy and mix them. I drink, mint, peach and coconut. Watermelon and coconut taste just like cotton candy. Happy hour is 2 to 4. I go all day for a large tea. They have sweet and unsweet. I love this place
Erin Martinez
First time stopping in here and it was a very unique experience in a good way ?. Definitely will be back!
Jose Rios
Racist in 2023??Mckenzie laughed at the way I spoke english to order my tea she kept making me repeat myself over 10 times at the drive thru speaker.She pretended to not understand me with a smirk on her face at the drive thru window even after a young man in there clearly told her what i had said to her face she still went on and asked again to repeat myself.Another employee came out shouting it was my truck that was too loud so she couldn’t hear me, Its a newer truck its not deleted for those who really know about diesel trucks, Surprised by the way they talk, blame, and treated a new customer. There’s ways to talk to people.But yea it’s Burleson what can you expect.
FzL M
The staff here are great, fast and friendly. The Tea is delicious ... too delicious. I find myself craving it every day! HTeaO, you have created an addiction. ?
Love the Texas chia latte
Drinks great, service is always less than ideal but today was the worst. The drive through order girl was extremely rude when first taking our order then it continued when we were at the window. What happened to customer service??
I love stopping in for a tea and I come and get my big water jugs filled often….. but the customer service is the worst. ?. I’m pretty sure the one girl that’s always scowling and rolling her eyes is one if the mangers. Today I go in and two people in front of me and she treated them the same way…. Like she hates being there. Zero hi or thank you….. nothing but mean looks. Do better!!! It’s easy to be nice!!!!
Just joined awhile back. Not going into details, but bottom line...Stopped by Burleson and Employee C D was rude and very condescending. Didn't get what I ordered. Work on that customer service first HTeaO.
I love all the tea choices!! Coconut and Georgia Peach are the best!
My husband and I absolutely love their Tea. Unfortunately we just had the worst experience in the drive-thru with the lack of customer service skills. The young lady was rolling her eyes and being rude. Asked for the manager and she stated she didn’t appreciate us making a complaint about her minor employee and called us hostile for asking to speak to her. Very disappointed. Needless to say we won’t be going to that location again.
Went there for the drive-thru iced teas at the Burleson TX location. Love the peach, the coconut and the mint. Can't say much for the customer service. The girl at the window rolled her eyes at us because we decided to order more drinks than what we originally ordered. After the window closed she proceeded to yell through the window at my daughter. Some people shouldn't work with the public.
Something about having cold iced tea on a hot summer day after you get off from work or during lunch break! This tea is made with special filtered water so it is light and refreshing and your body absorbs it and it's so good too. Plus you can sample different flavors. You can also grab a snack and add fruit to your tea and look at the latest from Yeti, haha. Anyway, best place and not easy to replicate experience, it just makes ones happy to stop and get tea. Also keep an eye out for happy hour.
The mint tea is the best ? ?? ?
Awesome Tea and Coffee shop! They even sell great American Made coolers on sale! Paul has a great setup. Really liked the coffee!
Restaurantji Recommends
Lots of different tea options and samples of each. A little pricey but they do have happy hours with half off drinks.
Oh this place is amazing! I love all the flavors and you can taste before you buy and mix them. I drink, mint, peach and coconut. Watermelon and coconut taste just like cotton candy. Happy hour is 2 to 4. I go all day for a large tea. They have sweet and unsweet. I love this place
First time stopping in here and it was a very unique experience in a good way ?. Definitely will be back!
Racist in 2023??Mckenzie laughed at the way I spoke english to order my tea she kept making me repeat myself over 10 times at the drive thru speaker.She pretended to not understand me with a smirk on her face at the drive thru window even after a young man in there clearly told her what i had said to her face she still went on and asked again to repeat myself.Another employee came out shouting it was my truck that was too loud so she couldn’t hear me, Its a newer truck its not deleted for those who really know about diesel trucks, Surprised by the way they talk, blame, and treated a new customer. There’s ways to talk to people.But yea it’s Burleson what can you expect.
The staff here are great, fast and friendly. The Tea is delicious ... too delicious. I find myself craving it every day! HTeaO, you have created an addiction. ?