Ordered in the app, and went to the drive through to pick it up. Lady at the first window was actually very nice, sent me on to the second. But then they handed me a bag with a single fry order and said have a good day and closed the window. Looked at the receipt and it was someone else’s order. Mistakes happen, so I just waited and politely let them know when they opened the window again. The lady kinda glared at me and made a face like I’d done something wrong, and asked me to pull around.
I do and pretty quickly this young guy comes out and asks what I had ordered, so I let him know. After a short wait he comes back out with a bag with our food, but no drinks. So as he’s walking away I ask about it and he says he thought they were given to us at the drive-thru and he gets upset at me. I explain that we weren’t given the drinks at the drive-thru, and that we were handed the wrong order, and then he asks me what the drinks were (is there no communication between the employees? are they not able to see what was on my order?). I let him know and he goes back in and brings out the drinks.
I’m still not bothered or upset at this point because I’ve worked in food service, I get mistakes happen and there’s no point getting upset with one of these workers doing their best over a small issue. But when I’m handed the drinks I politely thank him despite the issues, and he just silently hands me the drinks and walks off. Bit rude but whatever.
I look and there’s also none of the sauces we ordered. So I go in to ask for them and the same guy is at the counter. I ask very nicely and make sure it’s clear I’m not upset. But he once again silently places the sauces on the counter with his face and mannerisms coming off very grumpy about it. I say thanks again and he just walks off.
Like, again, I really don’t mind mistakes. But being rude and grumpy with me over your mistake?? Also the “sweet tea” definitely wasn’t, just as a cherry on top.
Atmosphere: 1
Food: 3
Service: 1
Katie Rose
This Mc Donald’s is one of the worst locations I have ever been to. The staff here is extremely rude and acts like they hate their jobs and life, they try to rush you through ordering in the drive through. Wanted to give me attitude about my order and then couldn’t even package the order correctly. They talk to customers is a very condescending way, just horrible customer service altogether.
Atmosphere: 1
Service: 1
Nathaniel Richards
One of the only places left with a play place... yet this will be the last time I come here. I've been bringing my kids here after church for 3 years straight. The last 3 months it has taken over an hour to get my food... that's ridiculous for a McDonald's. Over an hour?!?!?
Atmosphere: 2
Food: 4
Service: 1
Swamp Wolf
It's way to slow for lunch.
Atmosphere: 1
Food: 2
Service: 2
FlowerRFabulous
This is the worst McDonald’s location I’ve ever eaten at in my entire life. I don’t understand how every order I’ve gotten ended up with cold stale chicken nuggets and fries. I don’t expect premium everything because it’s McDonalds, but why does the food taste like it’s been sitting out for months lol. Do better, because at this point I’m convinced they make their nuggies and fries years in advance for efficiency (something which they’re terrible at as well). 🤦♀️
Atmosphere: 1
Food: 1
Service: 1
fishy wishy
if i have to pay extra for dipping sauces, i’d expect them to be put in the bag like they should.
Sylvia Zamaripa
I like going here because it's close to my house.
Atmosphere: 4
Food: 4
Service: 4
Donna Davis
Check your order if you go through the drive through, I have to go back lots of times because I get home and find that my order is wrong! It's very frustrating!
Atmosphere: 4
Food: 4
Service: 2
Amanda Gardiner
Last week I used the app to order. They were having computer issues, but my order was already submitted. I told them that at the speaker and the window. Alex said it would not charge me. We'll it did and I never got my order. I tried to get a refund through the app but still, have not received anything. Just emails back and forth. Terrible service
Atmosphere: 1
Food: 1
Service: 1
Erica Murillo
Just left this location due to the horrible attitude i experienced from one of the ladies working the window. I left and didn’t even bother to wait on the food. I will not give my service to a company who gives horrible customer service. I did call the manager Mandy and let her know that happened she her self didn’t have a good attitude. I won’t be going back to this location.
We placed an online order, got to the window and they pulled us to the front to wait for our food. The food we got was stale, old, and cold. Most disgusting nuggets I have ever had 8/12 9:45pm
Atmosphere: 2
Food: 1
Service: 1
Michael Smith
Chicken Strips and Chicken 🐔 Nuggets were overly cooked very tough to eat. Waste of time ordering from drive thru and waste of money.
Atmosphere: 5
Food: 1
Service: 5
Rob Dodson
McDonald’s is no longer McDonald’s. Food is worse than ever, service is nonexistent and there’s no atmosphere. It’s a brown box.
Atmosphere: 1
Food: 1
Service: 1
Jeffrey
It's as good as McDonalds gets. Good playground. Walmart in same parking lot.
Food was fine, but the staff were very rude.
Ordered in the app, and went to the drive through to pick it up. Lady at the first window was actually very nice, sent me on to the second. But then they handed me a bag with a single fry order and said have a good day and closed the window. Looked at the receipt and it was someone else’s order. Mistakes happen, so I just waited and politely let them know when they opened the window again. The lady kinda glared at me and made a face like I’d done something wrong, and asked me to pull around.
I do and pretty quickly this young guy comes out and asks what I had ordered, so I let him know. After a short wait he comes back out with a bag with our food, but no drinks. So as he’s walking away I ask about it and he says he thought they were given to us at the drive-thru and he gets upset at me. I explain that we weren’t given the drinks at the drive-thru, and that we were handed the wrong order, and then he asks me what the drinks were (is there no communication between the employees? are they not able to see what was on my order?). I let him know and he goes back in and brings out the drinks.
I’m still not bothered or upset at this point because I’ve worked in food service, I get mistakes happen and there’s no point getting upset with one of these workers doing their best over a small issue. But when I’m handed the drinks I politely thank him despite the issues, and he just silently hands me the drinks and walks off. Bit rude but whatever.
I look and there’s also none of the sauces we ordered. So I go in to ask for them and the same guy is at the counter. I ask very nicely and make sure it’s clear I’m not upset. But he once again silently places the sauces on the counter with his face and mannerisms coming off very grumpy about it. I say thanks again and he just walks off.
Like, again, I really don’t mind mistakes. But being rude and grumpy with me over your mistake?? Also the “sweet tea” definitely wasn’t, just as a cherry on top.
Atmosphere: 1
Food: 3
Service: 1
This Mc Donald’s is one of the worst locations I have ever been to. The staff here is extremely rude and acts like they hate their jobs and life, they try to rush you through ordering in the drive through. Wanted to give me attitude about my order and then couldn’t even package the order correctly. They talk to customers is a very condescending way, just horrible customer service altogether.
Atmosphere: 1
Service: 1
One of the only places left with a play place... yet this will be the last time I come here. I've been bringing my kids here after church for 3 years straight. The last 3 months it has taken over an hour to get my food... that's ridiculous for a McDonald's. Over an hour?!?!?
Atmosphere: 2
Food: 4
Service: 1
It's way to slow for lunch.
Atmosphere: 1
Food: 2
Service: 2
This is the worst McDonald’s location I’ve ever eaten at in my entire life. I don’t understand how every order I’ve gotten ended up with cold stale chicken nuggets and fries. I don’t expect premium everything because it’s McDonalds, but why does the food taste like it’s been sitting out for months lol. Do better, because at this point I’m convinced they make their nuggies and fries years in advance for efficiency (something which they’re terrible at as well).
🤦♀️
Atmosphere: 1
Food: 1
Service: 1
if i have to pay extra for dipping sauces, i’d expect them to be put in the bag like they should.
I like going here because it's close to my house.
Atmosphere: 4
Food: 4
Service: 4
Check your order if you go through the drive through, I have to go back lots of times because I get home and find that my order is wrong! It's very frustrating!
Atmosphere: 4
Food: 4
Service: 2
Last week I used the app to order. They were having computer issues, but my order was already submitted. I told them that at the speaker and the window. Alex said it would not charge me. We'll it did and I never got my order. I tried to get a refund through the app but still, have not received anything. Just emails back and forth. Terrible service
Atmosphere: 1
Food: 1
Service: 1
Just left this location due to the horrible attitude i experienced from one of the ladies working the window. I left and didn’t even bother to wait on the food. I will not give my service to a company who gives horrible customer service. I did call the manager Mandy and let her know that happened she her self didn’t have a good attitude. I won’t be going back to this location.
Service: 1
Restaurantji Recommends
We placed an online order, got to the window and they pulled us to the front to wait for our food. The food we got was stale, old, and cold. Most disgusting nuggets I have ever had 8/12 9:45pm
Atmosphere: 2
Food: 1
Service: 1
Chicken Strips and Chicken 🐔 Nuggets were overly cooked very tough to eat. Waste of time ordering from drive thru and waste of money.
Atmosphere: 5
Food: 1
Service: 5
McDonald’s is no longer McDonald’s.
Food is worse than ever, service is nonexistent and there’s no atmosphere. It’s a brown box.
Atmosphere: 1
Food: 1
Service: 1
It's as good as McDonalds gets. Good playground. Walmart in same parking lot.
Atmosphere: 3
Food: 5
Service: 5
That food is good
Atmosphere: 5
Food: 5
Service: 5
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