Outback never fails to disappoint. Poorly cooked steaks, mixed up orders, marginal service. Thankfully, we only ever come here anymore when someone gives us a gift card. It's no wonder they're barely staying in business. The model seems to be to continue raise prices to make up for the loss of volume. Go to Texas Roadhouse for a better menu, better food, better service, better atmosphere, and better prices.
Atmosphere: 1
Food: 1
Service: 1
Nancy Cunningham
We had a great waitress. She took great care of us, got our food out to us, mafe sure our drinks was filled up.
Atmosphere: 5
Food: 5
Service: 5
Jessica Whetzel
Ordered a door dash of a sirloin and a prime rib. A side of Mac and cheese. I called the store and asked for creamy horseradish sauce because they don’t give an option online. The guy on the phone said no problem I’ll make sure it’s in there. The prime rib was to come with 2 baked potatoes and the sirloin i ordered was supposed to come with mashed potatoes and Mac and cheese. Plus the extra side of Mac and cheese i ordered. It was nearly a $100 order. The sirloin did not have the Mac and cheese and the mashed potatoes didn’t have a lid on them, there was no horseradish sauce even after calling and double checking for it, the sauce the prime rib came with was open and spilled all over the prime rib and leaking in the bag. It was supposed to be medium rare, it came RARE, cold rare. Don’t order to go. Maybe don’t even go there period.
Atmosphere: 1
Food: 1
Service: 1
Michael Venning
Sorry, but what an almost total disappointment!! Other than the hostess this place was lacking, waitress was non existing - hostess was more responsive to our needs!!! Steak came out nowhere near how ordered - not sure cook even knows the different grades of cooked!! Food on the floor. Bathrooms... don't ask!
Atmosphere: 3
Food: 1
Service: 1
Debe Greene Hoover
The waitstaff and especially the hostess, London, elevated this from an average experience to a delightful experience.
Atmosphere: 5
Food: 4
Service: 5
Mike Allen
Food was good the blooming onion was really greasy but the chicken pasta was great
Atmosphere: 5
Food: 3
Service: 5
Danny Woods
It was veterans day and there were many veterans. They were under staffed apologized to every customer. The food was good and the steak was amazing. My wife and I are both veterans so lunch didn't cost us anything, thanks, so we left a big tip.
Atmosphere: 5
Food: 5
Service: 4
Bear Bear
I hate reviews like this, because it's no fault of my server, Sydnee S. There were no workers. I sat down 10 minutes before noon and didn't get my meal until 12:40. That is literally disgusting. It's Veterans Day! They were not prepared at all. I saw so many walk out. It was beyond ridiculous. I now remember why it's been 5 years since my last visit. I'm so sorry that my memory failed me. I hope it doesn't fail me again and hope management sees this. In such a competitive industry with so many restaurants going out of business one would think something like this wouldn't happen. I appreciate the free meal, honor for our veterans. I had plans to stay and drink a few to spend some money, but unfortunately, the service was just not there. Please do a better job, Outback. People want to help but service is a must!
Atmosphere: 4
Food: 3
Service: 1
Fernando Marin
Great service great food
Christa Holloway
The food was great had grilled shrimp. Of course a blooming onion.
We ordered medium rare filet mignon with 2 lobster tails. The 1st steak that came out was wrong but the young man assisting in waiting on us quickly took it back and the manager came out to get the problem fixed. The 2nd steak was cooked perfectly, too bad it was barely warm. Our lobster tails were just ok. The lobster butter was extremely salty.
This place overall seems to really need some updating. We asked for a booth in the bar and out of the 5 available, this is the one they CHOSE to seat us in. It’s very uncomfortable to have that material poking you in the back of your legs.
Do better Outback
Atmosphere: 4
Food: 3
Service: 5
AJ Hernandez
Meals here are always consistent, services excellent and prices are great!
Atmosphere: 5
Food: 5
Service: 5
Roy Hairston
Received everything ordered. Fois cooked as ordered.
Atmosphere: 5
Food: 5
Service: 5
R
my original review still stands only because I can't give it 0 stars. !!!!Don't EAT HERE!!!!. This is by far the worst meal we have ever had The ribs came out just to be told there is no BBQ sauce they replace it with a burger that was raw inside (way under cooked) knowing that the first plat was being replaced and that the meat on the burger was raw (they did take the patty to recook it) we could have gotten a discount or something. and why would you take a patty back that is already partially eaten re grill it and bring it back wouldn't you replace it? To bad I was so upset I didn't get the photos! !!!!!!Don't eat here!!!!!! wast of money.!
Outback never fails to disappoint. Poorly cooked steaks, mixed up orders, marginal service. Thankfully, we only ever come here anymore when someone gives us a gift card. It's no wonder they're barely staying in business. The model seems to be to continue raise prices to make up for the loss of volume. Go to Texas Roadhouse for a better menu, better food, better service, better atmosphere, and better prices.
Atmosphere: 1
Food: 1
Service: 1
We had a great waitress. She took great care of us, got our food out to us, mafe sure our drinks was filled up.
Atmosphere: 5
Food: 5
Service: 5
Ordered a door dash of a sirloin and a prime rib. A side of Mac and cheese. I called the store and asked for creamy horseradish sauce because they don’t give an option online. The guy on the phone said no problem I’ll make sure it’s in there. The prime rib was to come with 2 baked potatoes and the sirloin i ordered was supposed to come with mashed potatoes and Mac and cheese. Plus the extra side of Mac and cheese i ordered. It was nearly a $100 order. The sirloin did not have the Mac and cheese and the mashed potatoes didn’t have a lid on them, there was no horseradish sauce even after calling and double checking for it, the sauce the prime rib came with was open and spilled all over the prime rib and leaking in the bag. It was supposed to be medium rare, it came RARE, cold rare. Don’t order to go. Maybe don’t even go there period.
Atmosphere: 1
Food: 1
Service: 1
Sorry, but what an almost total disappointment!! Other than the hostess this place was lacking, waitress was non existing - hostess was more responsive to our needs!!! Steak came out nowhere near how ordered - not sure cook even knows the different grades of cooked!! Food on the floor. Bathrooms... don't ask!
Atmosphere: 3
Food: 1
Service: 1
The waitstaff and especially the hostess, London, elevated this from an average experience to a delightful experience.
Atmosphere: 5
Food: 4
Service: 5
Food was good the blooming onion was really greasy but the chicken pasta was great
Atmosphere: 5
Food: 3
Service: 5
It was veterans day and there were many veterans. They were under staffed apologized to every customer. The food was good and the steak was amazing. My wife and I are both veterans so lunch didn't cost us anything, thanks, so we left a big tip.
Atmosphere: 5
Food: 5
Service: 4
I hate reviews like this, because it's no fault of my server, Sydnee S. There were no workers. I sat down 10 minutes before noon and didn't get my meal until 12:40. That is literally disgusting. It's Veterans Day! They were not prepared at all. I saw so many walk out. It was beyond ridiculous.
I now remember why it's been 5 years since my last visit. I'm so sorry that my memory failed me. I hope it doesn't fail me again and hope management sees this. In such a competitive industry with so many restaurants going out of business one would think something like this wouldn't happen.
I appreciate the free meal, honor for our veterans. I had plans to stay and drink a few to spend some money, but unfortunately, the service was just not there. Please do a better job, Outback. People want to help but service is a must!
Atmosphere: 4
Food: 3
Service: 1
Great service great food
The food was great had grilled shrimp. Of course a blooming onion.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
We ordered medium rare filet mignon with 2 lobster tails. The 1st steak that came out was wrong but the young man assisting in waiting on us quickly took it back and the manager came out to get the problem fixed. The 2nd steak was cooked perfectly, too bad it was barely warm. Our lobster tails were just ok. The lobster butter was extremely salty.
This place overall seems to really need some updating. We asked for a booth in the bar and out of the 5 available, this is the one they CHOSE to seat us in. It’s very uncomfortable to have that material poking you in the back of your legs.
Do better Outback
Atmosphere: 4
Food: 3
Service: 5
Meals here are always consistent, services excellent and prices are great!
Atmosphere: 5
Food: 5
Service: 5
Received everything ordered. Fois cooked as ordered.
Atmosphere: 5
Food: 5
Service: 5
my original review still stands only because I can't give it 0 stars. !!!!Don't EAT HERE!!!!. This is by far the worst meal we have ever had The ribs came out just to be told there is no BBQ sauce they replace it with a burger that was raw inside (way under cooked) knowing that the first plat was being replaced and that the meat on the burger was raw (they did take the patty to recook it) we could have gotten a discount or something. and why would you take a patty back that is already partially eaten re grill it and bring it back wouldn't you replace it? To bad I was so upset I didn't get the photos! !!!!!!Don't eat here!!!!!! wast of money.!
Atmosphere: 1
Food: 1
Service: 2
Always good
Atmosphere: 5
Food: 4
Service: 5
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